ocr: File Edit View Insert Format Tools Data window Help E X HEY - V - I fx 21 Zi EE 100% U Arial 10 B I U % J *.0 .00 +.0 .00 A1 A B C E F G H I J K 1 2 3 Technology for 4 the 21st 5 6 Century 7 8 9 Training 10 11 commitment 12 13 and Customer Service, Self-Este 14 Incentives Mog 15 16 Drawing 17 18 Draw V be 6 AutoShapes V KAPDN Sheet4 A Chart5 Sheet3, Ready NUM