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LODE RUNNER TECHNICAL FAQ revised 6/14/95 Sierra Technical Support Phone: (206) 644-4343 PO Box 85006 FAX: (206) 644-7697 Bellevue, WA 98015-8506 BBS: (206) 644-0112 Sierra Technical Support provides this documentation as a reference to Sierra customers using Sierra software products. Sierra Technical Support makes reasonable efforts to ensure that the information contained in this documentation is accurate. However, Sierra makes no warranty, either express or implied, as to the accuracy, effectiveness, or completeness of the information contained in this documentation. SIERRA ON-LINE, INC. DOES NOT WARRANTY OR PROMISE THAT THE INFORMATION HEREIN WILL WORK WITH ANY OR ALL COMPUTER SYSTEMS. SIERRA DOES NOT ASSUME ANY LIABILITY, EITHER INCIDENTAL OR CONSEQUENTIAL, FOR THE USE OF THE INFORMATION HEREIN, INCLUDING ANY AND ALL DAMAGE TO OR LOST USE OF COMPUTER HARDWARE OR SOFTWARE PRODUCTS, LOSS OF WARRANTIES, OR LOST DATA BY THE CUSTOMER OR ANY THIRD PARTY. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY SIERRA, ITS EMPLOYEES, DISTRIBUTORS, DEALER OR AGENTS SHALL CHANGE THE RESTRICTION OF LIABILITY OR CREATE ANY NEW WARRANTIES. IN NO CASE SHALL SIERRA'S LIABILITY EXCEED THE PURCHASE PRICE OF THE SIERRA SOFTWARE PRODUCT. TABLE OF CONTENTS SECTION 1 - HARDWARE REQUIREMENTS SECTION 2 - INSTALLATION PROCEDURES SECTION 3 - COMMON INSTALLATION PROBLEMS SECTION 4 - COMMON DOS ISSUES SECTION 5 - COMMON WINDOWS ISSUES SECTION 6 - SOUND CARD CONFIGURATION AND SOUND CARD ISSUES SECTION 7 - OBTAINING A SIERRA PATCH DISK SECTION 8 - DOS BOOT DISK INSTRUCTIONS SECTION 9 - WINDOWS BOOT DISK INSTRUCTIONS SECTION 10 - WINDOWS JOYSTICK INSTALLATION INSTRUCTIONS SECTION 11 - SOUND CARD DRIVER INFORMATION SECTION 12 - IF YOU STILL HAVE PROBLEMS... SECTION 1 - HARDWARE REQUIREMENTS WINDOWS FLOPPY DISK (3.5) VERSION REQUIRED 386SX/25 4 MB RAM 4 MB permanent swap file 12 MB hard drive space (compressed 24 MB) Windows 3.1 VGA RECOMMENDED FOR BEST PERFORMANCE 486 SVGA (640x480x256 color) Sound card with DAC WINDOWS CD ROM VERSION REQUIRED 486SX/25 4 MB RAM CD ROM drive 4 MB permanent swap file Full Install: 17 MB hard drive space (compressed 34 MB) Small Install: 1 MB (compressed 2 MB) Windows 3.1 VGA RECOMMENDED FOR BEST PERFORMANCE SVGA (640x480x256 color) Sound card with DAC Double speed CD ROM drive DOS FLOPPY DISK (3.5) VERSION REQUIRED 386SX/20 2MB RAM (3 MB required for color) Conventional: 550K Expanded: 1MB (2MB required for color) 15 MB hard drive space (compressed 30 MB) MS-DOS 5.0 or higher Mouse VGA RECOMMENDED FOR BEST PERFORMANCE 486 with 4 MB RAM 2 MB EMS SVGA (640x480x256 color) Sound card with DAC SECTION 2 - INSTALLATION PROCEDURES DOS: Insert Disk 1 and switch to the floppy disk prompt by typing A: or B:. Then type INSTALL to begin the installation program. Follow the on-screen prompts to complete the installation. WINDOWS: Insert Disk 1 or the CD into the appropriate drive. From Program Manager, click on File, then Run. In the Command Line field, type the letter of the drive followed by \INSTALL. Ex: B:\INSTALL, D:\INSTALL. Follow the on-screen prompts to complete the installation. SECTION 3 - COMMON INSTALLATION PROBLEMS PROBLEM: After typing INSTALL, a row of dots goes across the screen and stops. The computer is then locked up, with the row of dots on screen. (DOS version only.) SOLUTION: The dots indicate the hardware detection portion of the installation program. You can bypass this section (and therefore the lock- up) by typing INSTALL/M. If this does not work, try INSTALL/F. One of these entries should get you past the lock-up. PROBLEM: When installing the game, you receive an error message: 'Data error reading drive A'. Drive letter will vary depending on what drive you're using. (DOS and Windows versions.) SOLUTION: This is probably a faulty disk, and should be returned for replacement. Please see your game documentation for disk replacement procedures. SECTION 4 - COMMON DOS ISSUES PROBLEM: When you attempt to start Lode Runner, you get a message indicating that you have insufficient memory to run the game. SOLUTION: Lode Runner requires 2 MB of EMS memory, which is not allocated on some computers. The easiest way to allocate the memory correctly is to create a boot disk and run the game under the boot disk environment. You can create a boot disk automatically by running the INSTALL program or manually using the Lode Runner DOS boot disk instructions included with this document. PROBLEM: Black and White Graphics. SOLUTION: Black and white graphics in Lode Runner usually occur when not enough EMS memory is being allocated. The easiest way to correct this is to create a boot disk that allocates the memory correctly. You can create a boot disk automatically by running the INSTALL program or manually using the Lode Runner DOS boot disk instructions included with this document. PROBLEM: The game starts and Jake appears on the screen, but he just stands there shooting at the ground and can't move. SOLUTION: Go into the GAME OPTIONS (the check-mark icon) and look at the key commands for Player One (the ones on the left side). You will find they are all blank. Set them up for the correct keys (any keys you want) and you should be able to control Jake's movements. PROBLEM: Occasional graphics distortion. SOLUTION: When exploding a bomb near the edge of the screen, sometimes a 'piece' of the border goes with it and remains gone. There is no fix for this small graphics distortion; however, it will not cause any problem in the game. PROBLEM: Joystick response is erratic. SOLUTION: You can calibrate the joystick in Lode runner by clicking the upper left corner of the joystick icon in the game's 'control panel' (the icon represented by a check mark). Erratic joystick behavior can also be caused by having two separate joystick ports active at the same time. You should disable any extra ports; however, single cards with dual ports should pose no problem. If the game does not recognize the joystick port, or the joystick response is erratic, the problem may be that the joystick port is unable to support the joystick properly. Joystick ports built onto the motherboard or sound card are often very slow (8 MHz) and unable to comply with the polling requests of advanced games on fast computers. Installing a dedicated game card with adjustable speed should solve the problem. PROBLEM: You are unable to get past Level 24 because the exit never appears. SOLUTION: The exit on this level appears only after you find the hidden gold. You must dig or bomb until the hidden gold is found. If you're really stuck, you can request a map of this level from the Sierra Hint Department. You can write them at PO Box 53210, Bellevue, WA 98015-3210 or fax them at 206-562-4223. PROBLEM: The game runs extremely slowly. SOLUTION: This usually happens when the SETSOUND program detects your sound card settings incorrectly. To correct this, run the SETSOUND program in the game directory and manually select your sound card and settings. Do not use the auto-detect feature. If this does not correct the problem, run the game with a boot disk. Lode Runner DOS boot disk instructions are included in this document. PROBLEM: Game locks up randomly during play. SOLUTION: Lockups can be caused by a number of factors. If you are getting lockups during the game, try the following: MAKE A BOOT DISK. You can use the automatic boot disk creator by running INSTALL in the game directory or you can make one manually using the boot disk instructions included with this document. The boot disk will eliminate any possible memory conflicts that could be causing lockups. Be very careful that your sound card and CD ROM drivers are loaded onto the boot disk! CHECK THE SOUND CARD CONFIGURATION. Run the SETSOUND program in the game directory and choose 'No Digital Sound Driver'. Run the game. If the game does not lock up, then the problem is probably in the sound card configuration. Re-run SETSOUND and manually choose your sound card and its settings. Occasionally, the auto-detect feature of SETSOUND will detect your sound card incorrectly and this can cause the game to lock up. If you don't see your sound card listed under the Digital Sound Driver section of the SETSOUND program, refer to your sound card documentation or contact the manufacture of your sound card for help in setting up your card to run in a Sound Blaster compatible mode. CHECK FOR CORRUPTED FILES. At the DOS prompt, run CHKDSK /F for DOS versions up to 6.0 or SCANDISK for DOS version 6.20 or later. This will allow to you to detect and correct any lost allocation units, crosslinked files or other hard drive errors. If you find any, fix them, then delete and reinstall the game. Errors on the hard drive can corrupt files and cause lockups. CHECK YOUR CD ROM DRIVERS: Outdated CD ROM drivers can cause lockups, pauses and CD read errors. Make sure you are using MSCDEX version 2.23 in your AUTOEXEC.BAT. If you're using DOS 6.2 or higher, you will find MSCDEX 2.23 in the DOS directory. If you are not using DOS 6.20, your CD drive manufacturer should be able to provide you with MSCDEX 2.23. You should also check with your CD ROM drive manufacturer to make sure that you have the latest version of your CD drivers in your CONFIG.SYS. SECTION 5 - COMMON WINDOWS ISSUES Issues in this section cover both the floppy and CD versions of Lode Runner, unless otherwise noted. PROBLEM: When starting the game, Windows displays 'Insufficient memory. Close one or more applications and try again.' SOLUTION: First, make sure you are not running any other programs in Windows. Disable all screen savers, virus scans, IconHearIt, etc. Then, make sure your swap file is set to permanent and between 5 and 10 MB in size. You can change the swap file through the Virtual Memory Setting in the 386 Enhanced section of Control Panel. In addition, if you're using an alternate Windows desktop like Norton or PCTools, use plain Program Manager instead. If these steps do not give you enough memory to run the game, you should create a Windows boot disk. Lode Runner Windows boot disk instructions are included with this document. PROBLEM: After losing your last life in Lode Runner, you get an 'Application Error' or 'General Protection Fault' if you attempt to restore. (Floppy disk version only.) SOLUTION: This is corrected by the patch LRWIN. Please see Section 7 - Obtaining a Sierra Patch Disk. PROBLEM: When starting or playing Lode Runner, you receive a 'General Protection Fault in module LOAD.EXE'. SOLUTION: This is usually caused by an outdated or incompatible Windows video driver. You should contact your video card manufacturer to obtain updated drivers. You can also try running Windows in a different video resolution. For example, if you're using 1024x768, try 800x600 instead. Remember that Lode Runner runs best in 256 colors, so if you're using a driver with more than 256 colors, change it to 256. Switching from a large fonts driver to a small fonts driver may also correct the problem. PROBLEM: Occasional graphics distortion. SOLUTION: When exploding a bomb near the edge of the screen, sometimes a 'piece' of the border goes with it and remains gone. There is no fix for this small graphics distortion; however, it will not cause any problem in the game. PROBLEM: The game starts and Jake appears on the screen, but he just stands there shooting at the ground and can't move. SOLUTION: Go into the GAME OPTIONS (the check-mark icon) and look at the key commands for Player One (the ones on the left side). You will find they are all blank. Just set them up for the correct keys (any keys you want) and you should be able to control Jake's movements. PROBLEM: Joystick response is erratic. SOLUTION: You can calibrate the joystick in Lode runner by clicking the upper left corner of the joystick icon in the game's 'control panel' (the icon represented by a check mark). Erratic joystick behavior can also be caused by having two separate joystick ports active at the same time. You should disable any extra ports; however, single cards with dual ports should pose no problem. If the game does not recognize the joystick port, or the joystick response is erratic, the problem may be that the joystick port is unable to support the joystick properly. Joystick ports built onto the motherboard or sound cards or multi I/O cards are usually very slow (8 MHz) and unable to transfer data quickly enough to handle the polling requests of advanced games on fast computers. Installing a dedicated speed-adjustable game card will solve this problem. PROBLEM: You are unable to get past Level 24 because the exit never appears. SOLUTION: The exit on this level appears only after you find the hidden gold. You must dig or bomb until the hidden gold is found. If you're really stuck, you can request a map of this level from the Sierra Hint Department. You can write the Hint Department at PO Box 53210, Bellevue, WA 98015-3210 or fax them at 206-562-4223. PROBLEM: When installing or starting the game, you get an error message stating, 'WinG has found a problem with your video driver.' SOLUTION: This is usually caused by an outdated or incompatible Windows video driver. You should contact your video card manufacturer to obtain updated drivers. You can also try running Windows in a different video resolution. For example, if you're using 1024x768, try 800x600 instead. Remember that Lode Runner runs best in 256 colors, so if you're using a driver with more than 256 colors, change it to 256. If this is not possible, see the solution for 'Other WinG errors' below. PROBLEM: Other WinG errors. SOLUTION: WinG is Microsoft's newest video accelerator. Some systems have trouble running WinG. You can easily disable WinG if it continues to cause error messages. To do so, edit the LODERUNN.INI file in the C:\WINDOWS directory and change the following lines to read like this: DibBlit=GDI WinGFound=1 This will disable WinG. NOTE: On some computers, disabling WinG causes Lode Runner to run slightly slower. PROBLEM: During play, the game pauses for a second, then continues. (CD version only.) SOLUTION: Because of CD seek times, there can be a slight pause when the music loops, or when a new song is starting. This is corrected in the patch LRWIN. Please see Section 7 - Obtaining a Sierra Patch Disk. PROBLEM: When attempting to restore a saved game, you get an error message stating, 'This is not a valid saved game file.' This happens with the small install of the CD version only. SOLUTION: The patch LRCDPT will correct this problem. Please see Section 7 - Obtaining a Sierra Patch Disk. PROBLEM: The joystick is not functioning and the joystick driver is not present in the Drivers section of Control Panel. (CD version only.) SOLUTION: Occasionally, the Windows joystick driver fails to install correctly. If this occurs, you will need to manually install the driver. Please see Section 13 - Windows Joystick Driver Installation Instructions. PROBLEM: Random lockups or General Protection Faults (GPFs). SOLUTION: Lockups and GPFs can be caused by a number of factors. If you are getting lockups and/or GPFs during the game, try the following: CREATE A CLEAN WINDOWS ENVIRONMENT: Be sure that no other applications are running before you install or play the game. To check, hold down the CTRL key and press the ESC key. This will bring up the Task List. If anything other than Program Manager shows up on this list, select it and click on End Task. Repeat these steps until nothing but Program Manager shows up on the list. Alternate Windows desktops such as Navigator, Norton Desktop, Dashboard and Tab Works can interfere with the game. Try running Windows with the Program Manager. Check your desktop documentation for more information. Sound-related Windows programs (like Icon Hear It, Wired for Sound, Packard Bell Navigator) can also cause conflicts with Windows games. You should make sure that no program of this type is running at the same time as the game. In addition, check your sound card settings; these settings should be the same in both DOS and Windows. Your Windows swap file should be permanent and 5 to 10 MB in size. You can check your swap file settings in the 386 Enhanced icon in the Control Panel. USE CHKDSK: Run the MS-DOS CHKDSK program to check for lost allocation units or other errors on your hard drive; if you have MS-DOS 6.2 or higher, SCANDISK will do this more effectively. If MS-DOS reports errors, correct the allocation table problems. First, back up any irreplaceable data from the affected hard drive. (NOTE: Correcting hard drive errors will not damage uncorrupted data, but it may make already corrupted data unusuable.) To correct lost allocation units or other errors on the hard drive, use the CHKDSK /F command or any other disk diagnostics utility such as PC Tools, Norton Utilities, or SCANDISK. Consult your MS-DOS or disk utility manual for more information. Once you have corrected these hard drive errors, delete any files associated with the game from your hard drive, verify that you have plenty of free hard drive space and re-install the game from the original disks. CHECK HARD DISK SPACE: When running the CHKDSK command, check the available hard disk space ('Bytes Available on Disk'). Running out of hard drive space while installing or playing the game can cause file corruption and other problems. Remember, games double in size if installed to a compressed drive; a game that requires 10 meg of uncompressed space will need 20 meg of compressed space. After installation, there should be at least 5 MB of disk space available (roughly 10 under a compressed environment). UPDATE VIDEO AND SOUND CARD DRIVERS: Outdated or incompatible drivers can cause lockups, black screens, error messages and General Protection Faults. Check with your video card and sound card manufacturers to make sure that you have the latest versions of your Windows video and sound drivers. Some manufacturers update their drivers several times a year, so it's easy to get behind. You can also try running Windows in a different video resolution. For example, if you're using 1024x768, try 800x600 instead. Remember that Lode Runner runs best in 256 colors, so if you're using a driver with more than 256 colors, change it to 256. Switching from a large fonts driver to a small fonts driver may also correct the problem. MAKE A BOOT DISK: A boot disk will free up memory and prevent conflicts with other TSRs. Windows boot disk instructions are included with this document. REINSTALL THE GAME: Delete and re-install the program. Delete all files and sub directories off the hard drive and reinstall from scratch. It is highly recommended that you re-install after booting up with a boot disk and running CHKDSK /F or SCANDISK. CHECK YOUR CD ROM DRIVERS: Outdated CD ROM drivers can cause lockups, pauses and CD read errors. Make sure you are using MSCDEX version 2.23 in your AUTOEXEC.BAT. If you're using DOS 6.2 or higher, you will find MSCDEX 2.23 in the DOS directory. If you are not using DOS 6.20, your CD drive manufacturer should be able to provide you with MSCDEX 2.23. You should also check with your CD ROM drive manufacturer to make sure that you have the latest version of your CD drivers in your CONFIG.SYS. SECTION 6 - SOUND CARD CONFIGURATION AND SOUND ISSUES CONFIGURING YOUR SOUND CARD IN DOS Lode Runner supports a variety of different sound cards in DOS. The game's sound and music configuration is set up through a program called SETSOUND in the directory C:\SIERRA\LODERUNN. The SETSOUND program is run automatically when you first install Lode Runner, but you can run it again at any time to change the sound card configuration. If you are having any kind of sound problems during the game, Sierra recommends that you run SETSOUND and choose your sound card and settings manually instead of letting the program auto- detect them. The auto-detect program occasionally detects the sound card incorrectly and this can cause problems within the game. If you don't see your sound card listed under the Digital Sound Driver section of the SETSOUND program, refer to your sound card's documentation or contact the manufacturer of your sound card for help in setting your card to run in a Sound Blaster compatible mode. CONFIGURING YOUR SOUND CARD IN WINDOWS Windows games such as Lode Runner use Windows' built-in sound set up. There are no adjustments that can be made to the game. Windows sound configuration may be checked in the Drivers and MIDI Mapper sections. You will find icons for these sections in Control Panel in the Main program group. First, you should verify that your Windows sound drivers are installed correctly. You will find these in the Drivers section of Control Panel. Make sure the brand-specific MIDI and wave drivers for your brand of sound card are there, as well as Timer, MIDI Mapper, [MCI] Sound and [MCI] MIDI Sequencer. If you are playing the CD version of Lode Runner, you will also need the [MCI] CD Audio Driver. If any are missing, refer to your Windows manual and install them. Now check your MIDI Mapper settings. The SoundBlaster 16, Pro Audio Spectrum 16, SoundBlaster Pro and compatibles support 'Base FM' or 'All FM' in Windows. If your MIDI Mapper is configured incorrectly, you may hear just music and no sound effects, or vice versa. The following MIDI Mapper instructions cover the most common types of sound card setups. Click on Main, then Control Panel and then on MIDI Mapper. If you have an option called Basic FM, All FM, or something similar, choose it. (Don't use Extended FM, however.) Close MIDI Mapper and run Lode Runner. If you don't have a Basic or All FM option you will need to create an 'All FM' setup. From the MIDI Mapper screen, click on New. Enter a name such as 'All FM' and then hit OK. You will be at a screen with four columns and 16 rows. Click on the word 'None' in the 3rd column and the 1st row. Now click on the small arrow that appears on the right of this box. One of the choices should mention 'FM' or 'synthesis'; choose this one. Do this for ports 1-16. Click on OK and close out the MIDI Mapper. The music and sound effects should now play correctly in Lode Runner. For further information on the correct MIDI Mapper configuration for your sound card, please contact your sound card manufacturer. CONFIGURING LODE RUNNER TO USE THE PC SPEAKER (DOS ONLY) If you have no sound card in your computer, you will need to set up Lode Runner to use the PCs internal speaker. There will be NO MUSIC for a system without a sound card, but there are sound effects. The best choices for sound effects are 'No digital sound' or 'IBM Internal speaker - 1-bit sound'. Using 'IBM internal speaker -background', and 'IBM internal speaker foreground' can cause the PC to make a long pause or lockup whenever it makes a sound. For the music settings, choose 'IBM Internal speaker'. When you test the music setting, it will not play any music. If you choose 'N' for 'No, I don't hear music.', it will put you back to the sound card choices. Instead choose 'Y', even though you don't hear anything. This will configure the game correctly for the PC speaker. PROBLEM: No music or sound effects in DOS. SOLUTION: Type SETSOUND from the C:\SIERRA\LODERUNN directory. Select the sound card drivers manually, do not use the autodetect. Make sure the DMA, IRQ and Port Address settings agree with your sound card. PROBLEM: Lock ups or distorted sounds using no sound card SOLUTION: Run the SETSOUND program in the game directory and choose 'IBM Internal speaker - 1-bit sound' for digital sounds. Choose 'IBM Internal speaker' for music. The sound test will not play any music when it tests the setting. If you choose N for 'no, I don't hear music' it will put you back to the sound card choices and the game's configuration file will not be written correctly. You have to lie and hit Y, for 'Yes, I pretend I hear music' to get through the installation. NOTE: There is NO MUSIC for a system without a sound card, but there are sound effects. PROBLEM: No music or sound effects in DOS, using the Ensonic Soundscape card. SOLUTION: The Ensonic drivers are probably not loading correctly on the boot disk. If you look in the AUTOEXEC.BAT file on your C drive by typing TYPE AUTOEXEC.BAT, you should see 3 lines in this order if your Soundscape is installed properly. SET BLASTER=A220 Ixx Dx T1 SET SNDSCAPE=C:\SNDSCAPE C:\SNDSCAPE\SSINIT /I Copy these lines into the AUTOEXEC.BAT on your boot disk, reboot the computer and play Lode Runner. The sound should work correctly. NOTE: If the last line ends in a GM, FM or MT32, instead of a /I, you do not have the latest set of Soundscape drivers. We recommend that you get the latest drivers since they have many improvements including the ability to load both the General Midi and FM Synthesis modes at the same time. You can get this software by contacting the computer manufacturer if your Soundscape came installed on your system. If the card was bought separately you should contact the technical support numbers listed in the Soundscape manual or download the drivers from their BBS at 914-966- 1216 for up to 9600 modems or 914-966-0023 or 914-966-0021 for 14.4 modems. As of this writing, the latest Soundscape drivers are version 1.20.02. PROBLEM: No music or sound effects in Windows. SOLUTION: Windows games such as Lode Runner use Windows' built-in sound set up. Please see CONFIGURING YOUR SOUND CARD IN WINDOWS. PROBLEM: No music in Windows, Lode Runner CD only. SOLUTION: Lode Runner CD uses CD audio for music. To play CD audio, there must be a proper connection between the CD ROM drive and the sound card. To check your hardware, plug a set of headphones or powered speakers to the headphone jack on the front of the CD ROM drive. If you hear music through this jack, but not through your sound card, then your sound card is not set up for CD audio. Contact your sound card's manufacturer for information concerning this hook-up. PROBLEM: No sound or music when using a boot disk. SOLUTION: Many sound cards require drivers to be loaded in the AUTOEXEC.BAT and CONFIG.SYS. These sound card drivers may have been left off the boot disk. Section 12 - Sound Card Driver Information contains a list of these sound cards and their required drivers. If your sound card is on the list, you will need to add the specified lines to the boot disk. If your sound card is not on the list, check your hard drive AUTOEXEC.BAT and CONFIG.SYS for the drivers or consult your sound card documentation. SECTION 7 - OBTAINING A SIERRA PATCH DISK There are two patches available for Lode Runner: LRWIN is for the Windows 3.5' floppy disk version, LRCDPT is for the Windows CD version. There is no patch for the DOS version. LRCDPT corrects the problem restoring saved games in a small installation of the game. LRWIN address the following issues: Adds the high scores list. CD optimizations were worked into this version. Corrects 'Divide by Zero' error some computers encounter after the Windows joystick drivers are installed. Corrects GPF error messages encountered when restoring games. In two player mode, some users have had the Bunglers freeze. This has been corrected. Pauses in animation when the music loops is corrected. SECTION 8 - DOS BOOT DISK INSTRUCTIONS IMPORTANT NOTE: Please read the entire instructions prior to starting at Step 1. You can skip Steps 3 and 4 if you are not playing the CD version of Lode Runner. STEP 1 FORMATTING THE DISK To make a boot disk, format a high density diskette in the A: drive. (It is necessary to reformat the disk if it is already formatted.) Formatting the disk with the /S switch will transfer the 'system files' to the disk and allow the computer to boot up correctly. The disk must be in the A: drive; the computer will not boot from the B: drive. Type the FORMAT command as follows: FORMAT A: /S <ENTER> If you get a 'Bad command or file name' error message, type: PATH=C:\DOS <ENTER> Then retype the FORMAT command above. If you receive the error again, the MS-DOS FORMAT command may not be on your system, or it may have been renamed. Programs such as PC Tools and Norton Disk Utilities sometimes rename the FORMAT command to prevent accidental loss of data. If you are using a program of this type, check your documentation to find out how to format a SYSTEM DISK, then proceed to Step 2. STEP 2 LOCATING THE MOUSE DRIVER If you are playing a game that uses a mouse, the Microsoft compatible mouse driver must be loaded into memory with the boot disk. There are two kinds of mouse drivers available: those that load in the CONFIG.SYS file and those that load in the AUTOEXEC.BAT file. CONFIG.SYS mouse drivers have an extension of .SYS (MOUSE.SYS) and AUTOEXEC.BAT drivers have either a .COM or .EXE extension (MOUSE.COM, MOUSE.EXE). You must load at least one of these drivers, but it is not necessary to load them all. If you do not know where the mouse drivers are located on your system, the command below should help you locate them. Type the following at the C:\ prompt: DIR MOUSE* /S <ENTER> This command will cause the system to search all subdirectories for a file called MOUSE. If the system locates a MOUSE file, it will display the path where the file is located. For example, if the MOUSE.COM file is located in a C:\MOUSE directory, the system will display: Directory of C:\MOUSE MOUSE.SYS 55160 03-10-92 3:10a MOUSE.COM 56408 03-10-03 6:00a If this procedure does not locate a MOUSE file, your mouse driver may have a different name. Some common names for mouse drivers are IMOUSE, GMOUSE and HPMOUSE. Your should check your mouse documentation for the exact file names and how to install them. Once you have located the mouse driver, you must copy it to the boot disk. The following example assumes that the mouse drivers are located in the C:\MOUSE directory as shown in the step above. To copy the MOUSE files to the boot disk, type: COPY C:\MOUSE\MOUSE.* A: <ENTER> Substitute the appropriate path and file names for your mouse drivers in the command above. After you press ENTER, you should see a message indicating that some files were copied. STEP 3 LOCATING THE CD ROM DEVICE DRIVER (skip if not playing the CD version) The CD ROM drive requires a device driver loaded in the CONFIG.SYS file. This driver must be loaded correctly or you will be unable to access your CD ROM drive. To make sure that the device driver loads correctly on the boot disk, look at the CONFIG.SYS on the hard drive and copy the driver line from there. At the C:\ prompt, type: TYPE CONFIG.SYS|MORE NOTE: The | is called a 'pipe' command and is created by pressing <SHIFT> <BACKSLASH>. The CONFIG.SYS file will display on the screen. Look for the line that loads the CD ROM device driver. This line will contain the same '/D:' switch as the MSCDEX line in the AUTOEXEC.BAT file. Using the MSCDEX example above, you would be looking for a line containing '/D:MSCD001'. The line should look something like this: DEVICE=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220 DEVICEHIGH=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220 DEVICEHIGH /L:14652 =C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220 The device driver in your CONFIG.SYS may differ slightly from those listed above. Carefully write down the line for use in your boot disk. Leave out the '/L:' information, if any. Your CD ROM device line should appear as follows: DEVICEHIGH=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220 NOTE: If you have a SCSI CD ROM drive, there may be an additional driver in your CONFIG.SYS that must be loaded for the CD ROM device drivers to load correctly. Check your CD drive documentation for more information. STEP 4 LOCATING THE MSCDEX CD ROM EXTENSION (skip if not playing the CD version) In addition to the CD ROM device driver in the CONFIG.SYS, your CD ROM drive requires MSCDEX, the Microsoft extension for CD ROM drives. If this extension is not loaded correctly in the AUTOEXEC.BAT, you will be unable to access your CD ROM drive. To make sure that MSCDEX loads correctly on the boot disk, look at the AUTOEXEC.BAT on the hard drive and copy the MSCDEX line from there. At the C:\ prompt, type: TYPE AUTOEXEC.BAT|MORE <ENTER> The AUTOEXEC.BAT file will display on the screen. Look for the line that loads the MSCDEX extension. It should look something like this: C:\DOS\MSCDEX /D:MSCD001 LH C:\DOS\MSCDEX /D:MSCD001 LOADHIGH /L:14429 C:\DOS\MSCDEX /D:MSCD001 The MSCDEX line in your AUTOEXEC.BAT may differ slightly from the ones above. Carefully write down the line for use in your boot disk. Leave out the '/L:' information, if any. If the 'LH' is missing, add it. For example, any of the above lines will appear on your boot disk as follows: LH C:\DOS\MSCDEX /D:MSCD001 STEP 5 LOCATING THE SOUND CARD DRIVERS Many sound cards have drivers or initialization lines that must be loaded in the AUTOEXEC.BAT or CONFIG.SYS. Some sound cards that require these drivers or initialization routines are the SoundBlaster 16, MAD16 and the Aria 16. Section 11 contains the sound card lines for many common sound cards. Check to see if your sound card is on the list. If it is, then you will need to add the appropriate lines to the AUTOEXEC.BAT and/or CONFIG.SYS on your boot disk. If your sound card is not on the list, you should check your documentation for information on what needs to load in the AUTOEXEC.BAT and CONFIG.SYS. STEP 6 CREATING THE CONFIG.SYS FILE To create the CONFIG.SYS file on the boot disk, switch to the A: drive and type the following: COPY CON CONFIG.SYS <ENTER> (the cursor will drop down one line and blink) DEVICE=C:\DOS\HIMEM.SYS <ENTER> DEVICE=C:\DOS\EMM386.EXE RAM 2800 <ENTER> DOS=HIGH,UMB <ENTER> FILES=30 <ENTER> BUFFERS=20 <ENTER> If you are using the MOUSE.SYS file to load your mouse, add the following line to the CONFIG.SYS: DEVICEHIGH=A:\MOUSE.SYS <ENTER> If you're playing a CD game, add the CD ROM device driver as you wrote it down in the 'Locating the CD ROM Device Driver' section. For example: DEVICEHIGH=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220 <ENTER> If you need to load any sound card drivers, copy them from the 'Sound Cards' section now. The following example lines are for the SoundBlaster 16: DEVICEHIGH=C:\SB16\DRV\CTSB16.SYS /UNIT=0 /BLASTER=A:220 I:5 D:1 H:5 <ENTER> DEVICEHIGH=C:\SB16\DRV\CTMM.SYS <ENTER> Complete the file by pressing <F6> <ENTER>. STEP 7 CREATING THE AUTOEXEC.BAT FILE To create the AUTOEXEC.BAT file on the boot disk, switch to the A: drive and type the following: COPY CON AUTOEXEC.BAT <ENTER> (the cursor will drop down one line and blink) @ECHO OFF <ENTER> C: <ENTER> SET COMSPEC=C:\COMMAND.COM <ENTER> PROMPT SIERRA BOOT DISK $_$P$G <ENTER> PATH=C:\;C:\DOS;C:\SIERRA <ENTER> If you are using the MOUSE.COM or MOUSE.EXE file to load your mouse driver, add the appropriate line: LH A:\MOUSE.EXE <ENTER> If you're playing a CD game, add the MSCDEX line as you write it down in the 'Locating the MSCDEX CD ROM Extension' section. For example: LH C:\DOS\MSCDEX /D:MSCD001 <ENTER> If you need to run any sound card initialization programs or load any drivers, copy them from the 'Sound Cards' section now. The following example lines are for the SoundBlaster 16: SET BLASTER=A220 I5 D1 H5 T6 <ENTER> SET SOUND=C:\SB16 <ENTER> SET MIDI=SYNTH:1 MAP:E <ENTER> C:\SB16\SB16SET /M:220 /VOC:220 /CD:220 /MIDI:220 /LINE:220 <ENTER> C:\SB16\DIAGNOSE /S <ENTER> Complete the file by pressing <F6> <ENTER>. STEP 8 REBOOT THE SYSTEM AND START THE GAME Reboot your system by pressing the <RESET> button on your computer or by using the <CTRL>, <ALT>, <DEL> key sequence on your keyboard. Once you receive an C:\>, type the following commands to begin the game: CD\SIERRA\LODERUNN <ENTER> LR <ENTER> SECTION 9 - WINDOWS BOOT DISK INSTRUCTIONS IMPORTANT NOTE: Please read the entire instructions prior to starting at Step 1. You can skip Steps 2 and 3 if you are not playing a CD game. STEP 1 FORMATTING THE DISK To make a boot disk, format a high density diskette in the A: drive. (It is necessary to reformat the disk if it is already formatted.) Formatting the disk with the /S switch will transfer the 'system files' to the disk and allow the computer to boot up correctly. The disk must be in the A: drive; the computer will not boot from the B: drive. Type the FORMAT command as follows: FORMAT A: /S <ENTER> If you get a 'Bad command or file name' error message, type: PATH=C:\DOS <ENTER> Then retype the FORMAT command above. If you receive the error again, the MS-DOS FORMAT command may not be on your system, or it may have been renamed. Programs such as PC Tools and Norton Disk Utilities sometimes rename the FORMAT command to prevent accidental loss of data. If you are using a program of this type, check your documentation to find out how to format a SYSTEM DISK, then proceed to Step 2. STEP 2 LOCATING THE CD ROM DEVICE DRIVER (skip if not playing the CD version) The CD ROM drive requires a device driver loaded in the CONFIG.SYS file. This driver must be loaded correctly or you will be unable to access your CD ROM drive. To make sure that the device driver loads correctly on the boot disk, look at the CONFIG.SYS on the hard drive and copy the driver line from there. At the C:\ prompt, type: TYPE CONFIG.SYS|MORE NOTE: The | is called a 'pipe' command and is created by pressing <SHIFT> <BACKSLASH>. The CONFIG.SYS file will display on the screen. Look for the line that loads the CD ROM device driver. This line will contain the same '/D:' switch as the MSCDEX line in the AUTOEXEC.BAT file. Using the MSCDEX example above, you would be looking for a line containing '/D:MSCD001'. The line should look something like this: DEVICE=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220 DEVICEHIGH=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220 DEVICEHIGH /L:14652 =C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220 The device driver in your CONFIG.SYS may differ slightly from those listed above. Carefully write down the line for use in your boot disk. Leave out the 'HIGH' in 'DEVICEHIGH' ant the '/L:' information, if any. Your CD ROM device line should appear as follows: DEVICE=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220 NOTE: If you have a SCSI CD ROM drive, there may be an additional driver in your CONFIG.SYS that must be loaded for the CD ROM device drivers to load correctly. Check your CD drive documentation for more information. STEP 3 LOCATING THE MSCDEX CD ROM EXTENSION (skip if not playing the CD version) In addition to the CD ROM device driver in the CONFIG.SYS, your CD ROM drive requires MSCDEX, the Microsoft extension for CD ROM drives. If this extension is not loaded correctly in the AUTOEXEC.BAT, you will be unable to access your CD ROM drive. To make sure that MSCDEX loads correctly on the boot disk, look at the AUTOEXEC.BAT on the hard drive and copy the MSCDEX line from there. At the C:\ prompt, type: TYPE AUTOEXEC.BAT|MORE <ENTER> The AUTOEXEC.BAT file will display on the screen. Look for the line that loads the MSCDEX extension. It should look something like this: C:\DOS\MSCDEX /D:MSCD001 LH C:\DOS\MSCDEX /D:MSCD001 LOADHIGH /L:14429 C:\DOS\MSCDEX /D:MSCD001 The MSCDEX line in your AUTOEXEC.BAT may differ slightly from the ones above. Carefully write down the line for use in your boot disk. Leave out the '/L:' information, if any. For example, any of the above lines will appear on your boot disk as follows: C:\DOS\MSCDEX /D:MSCD001 STEP 4 LOCATING THE SOUND CARD DRIVERS Many sound cards have drivers or initialization lines that must be loaded in the AUTOEXEC.BAT or CONFIG.SYS. Some sound cards that require these drivers or initialization routines are the SoundBlaster 16, MAD16 and the Aria 16. Section 11 - Sound Card Driver Information contains the sound card lines for many common sound cards. Check to see if your sound card is on the list. If it is, add the appropriate lines to the AUTOEXEC.BAT and/or CONFIG.SYS on your boot disk. If your sound card is not listed, check your documentation for information on what needs to load in the AUTOEXEC.BAT and CONFIG.SYS. STEP 5 CREATING THE CONFIG.SYS FILE To create the CONFIG.SYS file on the boot disk, switch to the A: drive and type the following: COPY CON CONFIG.SYS <ENTER> (the cursor will drop down one line and blink) DEVICE=C:\DOS\HIMEM.SYS <ENTER> DOS=HIGH,UMB <ENTER> FILES=30 <ENTER> BUFFERS=20 <ENTER> If you're playing a CD game, add the CD ROM device driver as you wrote it down in the 'Locating the CD ROM Device Driver' section. For example: DEVICE=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220 <ENTER> If you need to load any sound card drivers, copy them from the 'Sound Cards' section now. The following example lines are for the SoundBlaster 16: DEVICE=C:\SB16\DRV\CTSB16.SYS /UNIT=0 /BLASTER=A:220 I:5 D:1 H:5 <ENTER> DEVICE=C:\SB16\DRV\CTMM.SYS <ENTER> Complete the file by pressing <F6> <ENTER>. STEP 6 CREATING THE AUTOEXEC.BAT FILE To create the AUTOEXEC.BAT file on the boot disk, switch to the A: drive and type the following: COPY CON AUTOEXEC.BAT <ENTER> (the cursor will drop down one line and blink) @ECHO OFF <ENTER> C:\ <ENTER> SET COMSPEC=C:\COMMAND.COM <ENTER> PROMPT SIERRA BOOT DISK $_$P$G <ENTER> PATH=C:\;C:\DOS;C:\SIERRA <ENTER> If you're playing a CD game, add the MSCDEX line as you write it down in the 'Locating the MSCDEX CD ROM Extension' section. For example: C:\DOS\MSCDEX /D:MSCD001 <ENTER> If you need to run any sound card initialization programs or load any drivers, copy them from the 'Sound Cards' section now. The following example lines are for the SoundBlaster 16: SET BLASTER=A220 I5 D1 H5 T6 <ENTER> SET SOUND=C:\SB16 <ENTER> SET MIDI=SYNTH:1 MAP:E <ENTER> C:\SB16\SB16SET /M:220 /VOC:220 /CD:220 /MIDI:220 /LINE:220 <ENTER> C:\SB16\DIAGNOSE /S <ENTER> Complete the file by pressing <F6> <ENTER>. STEP 7 REBOOT THE SYSTEM AND START WINDOWS Reboot your system by depressing the <RESET> button on your computer or by using the <CTRL>, <ALT>, <DEL> key sequence on your keyboard. When you are at a C:\ prompt, type WIN /3 to start Windows. STEP 8 CREATE A CLEAN WINDOWS ENVIRONMENT You should make sure that all screen savers, virus scans, and sound- related Windows programs (IconHear It, Wired for Sound, etc.) are disabled before starting your game. In addition, if you are using an alternate Windows desktop like Norton Desktop or PCTools, disable this and use standard Program Manager Also, make sure you have a swap file set up that is at least 8 MB permanent or 16 MB temporary. You can check your swap file settings in the 386Enhanced icon in the Control Panel. SECTION 10 - WINDOWS JOYSTICK INSTALLATION INSTRUCTIONS Occasionally, the Windows joystick driver included with Lode Runner CD will fail to install correctly. This will cause the game to be unable to recognize the joystick. The following steps will help you manually install the Windows joystick driver. STEP 1 INSTALL THE GAME During the installation of Lode Runner make sure that you check the INSTALL JOYSTICK box on the INSTALL ME Windows Screen. STEP 2 COPY DRIVER FILES Once the game is installed copy the three drivers from the C:\SIERRA\LODERUNN\JOYSTICK directory into the Windows directory. The files are: JOYSTICK.CPL IBMJOY.DRV OEMSETUP.INF STEP 3 EDIT OEMSETUP.INF EDIT the oemsetup.inf file in the Windows directory. Break the lines at each location marked <ENTER> so it looks like this below: Names of the disks Setup can prompt for.<ENTER> [disks]<ENTER> 1 =. ,"",ibmjoy.drv<ENTER> [Installable.Drivers] ; key = filename, type(s), description, VxD(s), Default Params<ENTER> joystick = 1:ibmjoy.drv, "joystick", "Driver for Joystick",,, Add another comma at the end of the last line so there is a total of three (there are only 2 commas originally). Save the file by choosing SAVE AS. Make sure you save the file in the Windows directory. STEP 4 ADD THE JOYSTICK DRIVER IN CONTROL PANEL Click on ADD in the Drivers section of Control Panel. Click on UNLISTED DRIVERS (default) Type in C:\WINDOWS (to indicate path) Click on OKAY The driver that appears is 'DRIVER FOR JOYSTICK'. (If it doesn't then the OEMSETUP.INF was not edited properly - Go to step 3). Click on OKAY Select the game adapter type (it should normally be 2-dimensional type joystick). Restart Windows STEP 5 CALIBRATE THE JOYSTICK Calibrate the joystick by clicking on the joystick ICON in the drivers group. STEP 6 CONFIGURE THE GAME TO USE THE JOYSTICK Start Lode Runner and click on the check mark on the opening screen. When it displays the Keyboard, Mouse and Joystick select the joystick - it will highlight in orange when it is selected. SECTION 11 - SOUND CARD DRIVER INFORMATION NOTE: The sound card drivers and initialization lines in this section are the default settings for these devices. You should check your AUTOEXEC.BAT and CONFIG.SYS on your hard drive to see if you are using any non-default settings. ARIA 16 (Common on IBMs) AUTOEXEC.BAT SET ARIA=C:\ARIA SET BLASTER=A220 I5 D1 T5 C:\DOS\SOUNDCLT.COM* CONFIG.SYS DEVICE=C:\ARIA\BIN\SOUNDCFG.SYS DEVICE=C:\ARIA\BIN\SNDSAVER.SYS BOKA SOUND EXPRESS AUTOEXEC.BAT SET BLASTER=A220 I5 D1 T5 CONFIG.SYS DEVICE=C:\SE1440\CSACMOD1.EXE* CRYSTAL CLEAR WAVETABLE BY CRYSTAL LAKE AUTOEXEC.BAT SET BLASTER=A220 I5 D1 T5 C:\CCLEAR\CSACMAX1 C:\CCLEAR\CSACHMX1 CONFIG.SYS DEVICE=C:\CCLEAR\CSAMOD1.EXE DIAMOND LX AUTOEXEC.BAT SET SONIC=C:\SONIC C:\SONIC\SONIC /B/C* SET BLASTER=A220 I5 D1 T5 CONFIG.SYS NONE *Use /C switch for SB mode *Use /B switch for MSS mode ENSONIQ SOUNDSCAPE (Common on Gateways) AUTOEXEC.BAT SET BLASTER=A220 Ixx Dx SET SNDSCAPE=C:\SNDSCAPE C:\SNDSCAPE\SSINIT /I* CONFIG.SYS NONE *older drivers use /FM for Soundblaster mode, /GM for General Midi mode. ESS AUDIO DRIVE (Common on Compaqs) AUTOEXEC.BAT SET BLASTER=A220 I5 D1 CONFIG.SYS NONE FORTE 16 (Common on Packard Bells) AUTOEXEC.BAT SET BLASTER= SET GALAXY= SET SOUND=C:\FORTE16 C:\FORTE16\UTILITY\EMUTSR CONFIG.SYS NONE GALANT AUTOEXEC.BAT SET BLASTER=A220 I5 D1 CONFIG.SYS NONE GALAXY - See Multi-Media Pro 16 GATEWAY 2000 AUDIO DRIVE AUTOEXEC.BAT C:\G2KAUDIO\UTILITY\GWBVOLO SET BLASTER=A220 I5 D1 T5 SET GALAXY=* SET SOUND=C:\G2K CONFIG.SYS NONE *Check the AUTOEXEC.BAT on your hard drive for the full SET GALAXY line. GRAVIS ULTRASOUND AUTOEXEC.BAT SET ULTRASND=* SET ULTRADIR=* C:\ULTRASND\ULTRINIT SBOS.BAT** SET BLASTER=A220 I5 D1 CONFIG.SYS NONE *Check the AUTOEXEC.BAT on your hard drive for complete SET lines for the GUS. **The SBOS.BAT line must be loading to enable the card's Soundblaster emulation. IBM PS/1 AUTOEXEC.BAT SET BLASTER=A220 I5 D1 CONFIG.SYS NONE ISP 16 AUTOEXEC.BAT C:\ISP16\ISPINIT /B/M* CONFIG.SYS NONE *Use /B switch for SB mode *Use /M switch for MSS Mode JAZZ 16 BY MEDIAVISION AUTOEXEC.BAT SET BLASTER=A220 I5 D1 DEVICE=C:\JAZZ\JAZZ.SYS D:* Q:* CONFIG.SYS NONE *D: DMA CHANNEL. *Q: IRQ SETTING. Specific values and directories may change - check your hard drive's AUTOEXEC.BAT. MAD 16 AUTOEXEC.BAT SET MAD16=C:\MAD16 SET BLASTER=A220 I5 D1 C:\MAD16\M16INIT /B /M* CONFIG.SYS NONE *Use /B switch for SB mode *Use /M switch for MSS Mode MAGIC S20 AUTOEXEC.BAT SET BLASTER=A220 I5 D1 SET SOUND16=C:\MAGICS20 C:\MAGICS20\SNDINIT /B /M* CONFIG.SYS NONE *Use /B switch for SB mode *Use /M switch for MSS Mode MAGITEK GREEN 16 AUTOEXEC.BAT SET BLASTER=A220 I5 D1 CONFIG.SYS NONE MEDIA CONCEPT AUTOEXEC.BAT SET MC=C:\MC CONFIG.SYS NONE MEDIA VISION AUTOEXEC.BAT SET BLASTER=A220 I5 D1 CONFIG.SYS DEVICE=C:\MEDVSN\PROS.SYS MONTE CARLO BY TURTLE BEACH AUTOEXE.BAT SET BLASTER=A220 I5 D1 C:\MCARLO\MCHKMIX CONFIG.SYS DEVICE=C:\MCARLO\MCMODE -S -W* *Use -S switch for SB mode *Use -W switch for MSS Mode MOZART SOUND CARD (Common on Cannons) AUTOEXEC.BAT SET BLASTER=A220 I5 D1 SET SOUND=C:\MOZART C:\MOZART\MTZVOL.EXE CONFIG.SYS DEVICE=C:\MOZART\MZTINIT.SYS WSS /530* *WSS /530 Puts the card into WSS mode port 530 MULTI-MEDIA PRO 16 AUTOEXEC.BAT SET BLASTER=A220 I5 D1 SET GALAXY=* SET SOUND=C:\MMP16P CONFIG.SYS NONE *Check the AUTOEXEC.BAT on your hard drive for the full SET GALAXY line. ORCHID GAMEWAVE AUTOEXEC.BAT SET BLASTER=A220 I5 D1 SET SOUND=* C:\GW32\GW32.EXE CONFIG.SYS NONE ORCHID SOUNDWAVE AUTOEXEC.BAT SET BLASTER=* SET SOUND=* C:\SW32\SW32.EXE CONFIG.SYS NONE *Check the AUTOEXEC.BAT on your hard drive for the complete SET SOUND line. PRO AUDIO SPECTRUM 16 AUTOEXEC.BAT SET BLASTER=A220 I5 D1 CONFIG.SYS DEVICE=C:\SPECTRUM\MVSOUND.SYS D:*Q:* D: DMA CHANNEL. Q: IRQ SETTING. <DIR> may be PROAUDIO on older drivers. PRO SONIC AUTOEXEC.BAT SET BLASTER=A220 I5 D1 CONFIG.SYS DEVICE=C:\PROSONIC\PROSYS.SYS SOUNDBLASTER AWE 32 AUTOEXEC.BAT SET BLASTER=A220 I5 D1 SET SOUND=C:\SB16 C:\SB16\SB16SET /P/Q C:\SB16\DIAGNOSE /S C:\SB16\AWEUTIL /S CONFIG.SYS DEVICE=C:\SB16\DRV\CTSB16.SYS /UNIT=0 /BLASTER=A:220 I:5 D:1 H:5 DEVICE=C:\SB16\DRV\CTMM.SYS** **This line is only required to enable the sound card's cd-rom interface. SOUNDBLASTER PRO AUTOEXEC.BAT SET BLASTER=A220 I5 D1 SET SOUND=C:\SBPRO* C:\SBPRO\SBP_SET* CONFIG.SYS NONE *on newer cards the drivers and such may look like the SB16 except loading out of a different directory. SOUNDBLASTER 16 AUTOEXEC.BAT SET BLASTER=A220 I5 D1 H5 T6 SET SOUND=C:\SB16 SET MIDI=SYNTH:1 MAP:E C:\SB16\SB16SET* C:\SB16\DIAGNOSE /S** CONFIG.SYS DEVICE=C:\SB16\DRV\CTSB16.SYS /UNIT=0 /BLASTER=A:220 I:5 D:1 H:5 DEVICE=C:\SB16\DRV\CTMM.SYS*** *Check the AUTOEXEC.BAT on your hard drive for the complete SB16SET line as the values may vary. **May be C:\SB16\SBCoFIG /S on older cards. ***This line is only required to enable the sound card's cd-rom interface. SOUND EZ See Mad 16 See Mad 16 SOUND 16A (Common on Packard Bells) 1 OF 2** AUTOEXEC.BAT SET BLASTER=A220 I5 D1 SET GALAXY= C:\SOUND16A\UTILITY\SETMODE /MSS* SET SOUND16=C:\SOUND16A CONFIG.SYS NONE *Use /SB switch for SB mode *Use /MSS switch for MSS Mode SOUND 16A (Common on Packard Bells) 2 OF 2** AUTOEXEC.BAT SET BLASTER=A220 I5 D1 SET GALAXY=* C:\AUDIO\SNDINIT.EXE /B** SET SOUND16=C:\AUDIO CONFIG.SYS NONE *Check the AUTOEXEC.BAT on your hard drive for the complete SET GALAXY line. **Use /B switch for SB mode **Use /M switch for MSS Mode SOUND 144 (Common on Packard Bells) AUTOEXEC.BAT SET BLASTER=A220 I5 D1 SET GALAXY=* SET SOUND=SOUND144 CONFIG.SYS NONE *Check the AUTOEXEC.BAT on your hard drive for the complete SET GALAXY line. VIBRA 16 AUTOEXEC.BAT SET BLASTER=A220 I5 D1 H5 T6 SET SOUND=C:\VIBRA16 SET MIDI=* C:\VIBRA16\DIAGNOSE /S C:\VIBRA16\MIXERSET /P/Q CONFIG.SYS DEVICE=C:\VIBRA16\DRV\VIBRA16.SYS DEVICE=C:\VIBRA16\DRV\CTMMSYS.SYS** *Check the AUTOEXEC.BAT on your hard drive for the complete SET MIDI line. **This line is required for CD ROM compatibility. VOYETRA SOUND AUTOEXEC.BAT SET BLASTER=A220 I5 D1 SET ISP16=ISP16* C:\ISP16\ISPINIT /B CONFIG.SYS NONE *May be SET ISP16=VOYETRA SECTION 12 - IF YOU STILL HAVE PROBLEMS... If you continue to experience any problems with the game, or if you have any questions concerning any of the above steps, Sierra Technical Support will be happy to assist you. You can reach Technical Support at (206) 644-4343 between 8:15 am and 4:45 pm, Monday through Friday. We can also be reached by fax at (206) 644-7697 or by mail at the following address: Sierra On-Line Technical Support PO Box 85006 Bellevue, WA 98015-8506 In Europe, please contact our office in England. The Customer Service number is (44) 1734-303171, between 9:00 am and 5:00 pm, Monday through Friday. The BBS number is (44) 1734-304227 and the fax number is (44) 1734-303201. Customer Service can also be reached at the following address: Sierra On-Line Limited 4 Brewery Court The Old Brewery Theale, Reading, Berkshire RG7 5AJ UNITED KINGDOM You can also contact our Technical Support Team on one of the following services: Sierra BBS (206) 644-0112 CompuServe GO SIERRA America Online KEYWORD SIERRA If you decide to email, write or fax, please provide the following information so that Technical Support can help you as efficiently as possible. Game name, version number and S/N number (from disk #1) What problem are you having? Be VERY specific. Is there an error message? What is it? Where does it occur? Does it happen the same way each time? Are you playing in Windows or DOS? Type of computer (386, 486, etc.) Brand of video card (Trident, Diamond, etc.) Amount of RAM (4 meg, 8 meg, etc.) DOS version (MS-DOS 6.0, PC-DOS 6.2, etc.) Windows version (3.1, WFWG, Win95, etc.) Brand of sound card and sound card settings (SoundBlaster Pro, Forte16, Mozart, etc. Please be VERY specific with the brand name. Sound card settings include DMA, IRQ and I/O values.) Any disk compression? What kind? (Doublespace, Stacker, etc.) Any third-part memory manager? What kind? (QEMM, 386MAX, etc.) Largest executable program size or bytes free after booting with the boot disk. (Type MEM to find out.) What have you tried so far? (Boot disk, no sound, etc.) If possible, please attach copies of your CONFIG.SYS and AUTOEXEC.BAT. Thanks!