NetNews Usenet Archive 1992 #26/NN_1992_26.iso/spool/tor/general/1498

Internet Message Format | 1992-11-05 | 2.5 KB

Xref: sparky tor.general:1498 ont.general:2013 can.general:5280
Newsgroups: tor.general,ont.general,can.general
Path: sparky!uunet!utcsri!torn!utzoo!utdoe!zooid!gaea
From: Mother Nature <[e-mail]>
Subject: Re: Long-Distance: Who's got the Feeling now?
Organization: ZOOiD BBS
Date: Thu, 5 Nov 1992 12:29:49 GMT
Message-ID: <[e-mail]>
Lines: 37

[e-mail] (Liana Becker) writes:
[stuff deleted]
>I've had varrious people from other companies come to try and sign me
>up.  The one day I had a SCREAMING Baby and we still had to throw them out.
>They actually want to keep on with their sales pitch and said "don't
>worry the baby can wait".  The end result, at least when something
>goes wrong Bell has alway responded quickly and curteously, I'm
>sticking with them.

I agree with you about local rates going up, but as for Bell being quick and
courteous, that's something that I've never seen in all my dealings with
them - at least not the staff at the office. My boyfriend and I run a four
line computers system out of our apartment, which is in no way a commercial
enterprise. The office staff gave us such a hassle about getting these lines
installed it was ridiculous. Then they didn't work. It took them about four
tries to even _attempt_ to fix the lines, and still we're having problems.
It's mostly because of Bell's tardiness in rewiring this old building,
something the Bell technicians tell me is desperately needed. We had these
lines installed in May, and we're still having problems. We have problems with
line noise, so what do they tell us to do? Get "data" lines. As if we can
afford to pay for them as a non commercial system.
  Even when I had a second phone line back when I lived with my parents still,
I had problems with Bell. I complained about really bad noise on the line
(audible when using the line voice), that would sometimes drown out the
conversation that I was having, and they said "Well, we'll fix it in a couple
of months, when we dig up the lines in your area." So I cut my service with
them, why pay for a line that wasn't functional?
  I did find the technicians seem to side more with the consumer than with
their company, and from what I've seen of the muddlings that go on at Bell
office, I don't blame them one bit.

---
Gaea (Mother Nature)                     [e-mail]
ZOOiD Online, Toronto, Canada            [phone]
Free and Paid Public Access Usenet       [phone]
"It's lost scent, you really feel bowls."