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- Newsgroups: comp.sys.sgi
- Path: sparky!uunet!ukma!darwin.sura.net!sgiblab!sgigate!odin!ferrari.corp.sgi.com!stanj
- From: stanj@ferrari.corp.sgi.com (Stan Jensen)
- Subject: Re: support contract and cables
- Message-ID: <1992Nov10.211445.17620@odin.corp.sgi.com>
- Keywords: sgi support pi cables
- Sender: news@odin.corp.sgi.com (Net News)
- Nntp-Posting-Host: ferrari.corp.sgi.com
- Organization: Silicon Graphics, Inc.
- References: <1992Nov7.210256.16444@mintaka.lcs.mit.edu>
- Date: Tue, 10 Nov 1992 21:14:45 GMT
- Lines: 25
-
- In article <1992Nov7.210256.16444@mintaka.lcs.mit.edu>, ttknock@hal.gnu.ai.mit.edu (Robert Armstrong) writes:
- |>
- |> I recently bought a used PI 4D/20 and I would like to get a
- |> support contract. Where might I call to get information about it,
- |> and approxamately how much might one cost?
- |>
- |> I also would like to know what kind of audio cables a PI
- |> uses as I cannot seem to get normal RCA cables to do anything.
-
- If you need a maintenance quote on a system that is not under support,
- call 1-800-800-4744 (the TAC) and ask to speak to someone about a new
- maintenance contract for an old system (or words to that effect). If you
- have a new system and you want to extend its warranty, you can call SGI
- Express (1-800-800-7441) and ask for a quote.
-
- As for audio cables, I didn't think audio was supported on the 4D/20 or
- 4D/25, only the 4D/30 and 4D/35. What connector are you using? What does
- "hinv" report? If you don't see "Iris Audio Processor, rev 3" or similar,
- then your PI doesn't have audio capability.
- -------------------------------------------------------------------------
- Stan Jensen, Systems Engineer stanj@corp.sgi.com
- Silicon Graphics Inc., M/S 14L-120 Phone:(415)390-5822
- P.O. Box 7311, 1350 Charleston Road FAX: (415)962-1589
- Mt. View, CA 94039-7311 "I (heart) Tonks"
- -------------------------------------------------------------------------
-