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- Newsgroups: comp.sys.next.software
- Path: sparky!uunet!think.com!ames!agate!stanford.edu!leland.Stanford.EDU!news
- From: gcolello@biosphere.Stanford.EDU (Greg Colello)
- Subject: Telephone Message DELIVERY / Answer Center
- Message-ID: <1992Nov11.211855.6278@leland.Stanford.EDU>
- Sender: news@leland.Stanford.EDU (Mr News)
- Organization: DSO, Stanford University
- Date: Wed, 11 Nov 92 21:18:55 GMT
- Lines: 56
-
- I work for the Green Party of California. We have faced a problem that I'm
- sure many underfunded groups encounter: internal communications (ie.
- delivering messages inexpensively to our local members).
-
- I figure the only solution is the telephone, since an unlimited local
- calls line can be had for $15/month; while US Mail can run
- $hundreds/month. Now comes the rub. A simple dial-up a central number and
- listen to the recorded message (like movie theatres) doesn't work, because
- a lot of people simply don't make the call. On the other hand many people
- are willing to receive a recorded message called to their phone.
- Especially if it's at a certain hour and their message machine will
- intercept it. Delivering messages by phone is too hard and unreliable for
- human beings to do (as in a "human phone banking/tree" system).
-
- Thus what is needed is a computerized phone message delivery system that
- can also take incoming calls and play the same message (for those people
- who don't want their privacy intruded by computerized message delivery).
-
- This system must minimally be able to:
-
- 1. Record a voice message. Obviously human voice recording is a minimum.
- However, being able to type in a message and have the computer generate a
- GOOD voice synthesis would be realy useful. This is because most people
- find recording a message an intimidating experience requiring many "takes"
- to get it right.
-
- 2. Take a list of phone numbers. Be able to recognize numbers outside the
- local free calling area and reject them.
-
- 3. Have an optional time/date-range field to go with the telephone number
- to custom control message delivery at specific time/date-ranges (the
- message subscriber's choice).
-
- 4. Be able to take at least two phone lines. One for incoming and one for
- outgoing calls.
-
- 5. Have a touch-tone menu up front that allows the user to choose between
- hearing the latest announcement/news, leaving a long message, or leaving a
- short message (telephone number changes or subscribe/unsubscribe for the
- auto message delivery subsystem).
-
- 6. A fairly sophisticated analyzer in the message delivery subsystem to
- detect whether the message has been delivered reliably or not. I suspect
- this is the tough part.
-
- -----------------------------------------------------------------
- Man, a software package like the above should have tremendous sales
- potential. Does it exist on the Next already? Most local groups (like
- ours) have somebody with a Next (like me). So the software would be the
- only major exspense (wouldn't it?).
-
- -----------------------------------------------------------------
- Greg Colello
- Carnegie Institution, Department of Plant Biology
- Stanford University
- gcolello@biosphere.stanford.edu
-