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- Newsgroups: comp.sys.ibm.pc.hardware
- Subject: Re: DEE ONE SYS
- Message-ID: <1992Nov09.201810.141229@zeus.calpoly.edu>
- From: rrauenza@zeus.calpoly.edu (Who, Me??)
- Date: Mon, 09 Nov 1992 20:18:10 GMT
- References: <Nov04.174427.9347@yuma.ACNS.ColoState.EDU>
- Organization: Cal Poly State University -- San Luis Obispo, CA 93407
- Lines: 62
-
- ternlund@CS.ColoState.EDU (John Ternlund) writes:
- >DEE ONE SYSTEMS MAIL ORDER:
- >
- > A friend of mine just ordered a 486 dx 50 from them a couple of months ago.
- >It took them a while to get it to him, but the system according to him works
- >great.
-
- I bought a 486dx 33 a month ago, too. (A friend ordered for me
- since he had dealt with them before - with no problems...) The first
- machine showed up very quickly, although the power supply was bad
- and the case was slightly cracked. UPS was blamed for the
- damage... Oh, also the monitor was acting strangely. It probably
- needed to be degaussed... (I posted about this a while ago)
-
- After sending it back, a _few_weeks_ later I got my new system
- (different monitor, too). It works fine and I haven't had a problem
- with it... except, well, the DB9 port was /upside down/. It was
- setup as:
-
- ___________
- / . . . . . \
- / . . . . \
- ---------------
-
- Note that the 5 pins are on the smaller end of the
- connector.
-
- It was simple to fix, however. I unscrewed the metal plate from the
- IO card and turned it around. Is this unusual to come across??
-
- Before you buy from them, call their support line. If you get
- frustrated because you can't get through for hours on end, then you
- may not want to deal with them. For the last couple of weeks, rumor
- has it that they've had the phone off the hook. (They lost some
- support personel). A couple of Saturdays ago I called at 8:05 am.
- The phone rang for 2 minutes... I hung up, and immediately tried
- again, and it was busy. I called sales, though, and they
- were helpful.
-
- I don't know if all companies do this, but something nice about Dee
- One is that they do supply all documentation and even include a few
- extra screws and other goodies.
-
- I don't regret buying from them (It was a great price!), but it was
- a lot of frustration I didn't expect (well, halfway expect..)
-
- I hope their user support gets up and running again. When you do
- talk to sales, though, I'd suggest asking them when they expect to
- have user support fully functioning again.
-
- All in all, it IS a nice machine. I think I just had the bad luck
- of having a faulty machine in the middle of their user/technical
- support upheaval.
-
- Rich
-
-
- --
- +-------------------------- ----+- - - ----- --------- - - - -- - +
- | rrauenza@PolySlo.CalPoly.EDU | Hi! I'm a 1 ( rest of sig under )
- | rrauenza@Ares.CalPoly.EDU | ----- ( construction until )
- +------------ - -- - - --- - - + - - sin(Major) ( further notice... )
-