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- Newsgroups: comp.sources.wanted
- Path: sparky!uunet!munnari.oz.au!yoyo.aarnet.edu.au!frodo.cc.flinders.edu.au!kurango!sao
- From: sao@kurango.cs.oz (Sue Oemcke)
- Subject: Re: Trouble Ticket Software
- Message-ID: <1992Nov10.043035.22692@frodo.cc.flinders.edu.au>
- Sender: @frodo.cc.flinders.edu.au
- Date: Tue, 10 Nov 1992 04:30:35 GMT
- References: <ron.721076257@sigyn.cs.athabascau.ca>
- Organization: Flinders University
- Lines: 37
-
- In article <ron.721076257@sigyn.cs.athabascau.ca> ron@sigyn.cs.athabascau.ca (Ron Haukenfrers) writes:
- >
- >I'm looking for some PD software to handle trouble tickets.
- >Just something simple to record the problem and
- >a short description on the solution.
- >
- >Thanks
- >--
- >Ron Haukenfrers VE6RWH *********
- >ron@sigyn.cs.athabascau.ca **********
- > . ****
- >Athabasca University Educational Computing & .. ****
- >P.O. Box 10 000 User Support .... ****
- >Athabasca, AB CANADA (403)675-6332 ..........****
-
- Problem may be what you are looking for. It was posted here I think
- a few weeks back. The following is a short exerpt from the README
- file. For further details contact Mike at lijewski@rosserv.gsfc.nasa.gov
-
- Problem - A "problem" database manager
-
- Problem is a database manager for bug reports and such, meant to be
- used in a UNIX environment. It is written in C++; uses the GNU
- Database Management Library (GDBM) for low-level database operations;
- and the termcap(3) library for screen comtrol. An X Windows interface
- is being developed. The basic idea is to provide a central front-end
- for managing the various databases of bugs and miscreant behaviour
- that a large UNIX site might be interested in tracking, and
- facilitating the sharing of this information amongst all interested
- parties.
-
- Sue (sao@cs.flinders.edu.au )
-
- ---------------------------------------------------------------------
- sao@cs.flinders.edu.au Phone +61 8 201 3637
- Dept of Computer Science Fax +61 8 201 3626
- Flinders University of South Australia
-