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Newsgroups: triangle.talks Path: sparky!uunet!concert!sas!mozart.unx.sas.com!sassam From: sassam@insectus.unx.sas.com (Sue McGrath) Subject: Software Quality Conference Originator: sassam@insectus.unx.sas.com Sender: news@unx.sas.com (Noter of Newsworthy Events) Message-ID: <BuFGoA.IKs@unx.sas.com> Date: Fri, 11 Sep 1992 18:57:45 GMT Nntp-Posting-Host: insectus.unx.sas.com Organization: SAS Institute Inc. Lines: 779 P R O G R A M Second International Conference on S O F T W A R E Q U A L I T Y ACHIEVING A QUALITY SOFTWARE PROCESS October 5 - 7, 1992 at SHERATON Imperial Hotel & Convention Center RESEARCH TRIANGLE PARK, NC 27709, USA The Second International Conference on Software Quality (2ICSQ) is sponsored by The Software Division of the American Society of Quality Control. Also participating in the conference will be the Structured Development Forum (SDF). 2ICSQ will be held in conjunction with the Third International Symposium on Software Reliability (ISSRE-92). ISSRE-92 will be held at the same location on 7-10 October, 1992. ISSRE-92 is sponsored by the IEEE and IEEE Computer Society. 2ICSQ is held in cooperation with the North Carolina Quality Assurance Discussion Group. Overview Sunday October 4, 1992 5:00pm to 8:00pm Registration for prepaid attendees ASQC Software Division Committee meeetings Monday October 5, 1992 - Invited and Contributed Paper Sessions 7:30 Registration 8:30 Opening Remarks 8:45 Opening Session Invited Speaker - Tom McCabe, McCabe and Associates 10:15 BREAK 1st Morning Session TRACK I TRACK II TRACK III TRACK IV ======= ======== ========= ======== 10:45 Code Reviews Approaches to Metrics I CASE Standards Quality 12:15 LUNCH - Invited Speaker - John Sall, SAS Institute Inc. 1:30 Panel Process Improvement/ Methodology I Process Management/ Object Oriented Engineering Business 3:00 BREAK 3:30 Case Studies Achieving a S/W Testing Expert Panel Quality Process Systems 5:00 ADJOURN 6:00 CASH BAR - Socialize with other conference attendees! 7:00 CONFERENCE BANQUET Invited Speaker - Brian Eck, Juran Institute Tuesday October 6, 1992 - Paper Sessions Continue TRACK I TRACK II TRACK III TRACK IV ======= ======== ========= ======== 8:30 Methodology II Testing I S/W Management Structured vs. Object-Oriented 9:00 - 5:00 Vendor Exhibition 10:00 BREAK 10:30 Testing II Panel Management Metrics II 12:00 LUNCH - Invited Speaker - Tim Hollack, BNR 1:30 Tools Methodology III Metrics III Panel 3:00 BREAK 3:30 Closing Panel - Your software quality questions answered. 7:00 ASQC Software Division Council Meeting - everyone welcome. Wednesday October 7, 1992 - TUTORIALS 8:30 - Tutorials begin 9:00 - Vendor Exhibition 10:15-10:30 - Break 12:00 - Lunch 1:30 - Tutorials resume 3:00-3:15 - Break 5:00 - Tutorials end 7:00 - ISO 9000 Task Force Meeting ********************************************************************** Detailed Program Sunday October 4, 1992 5:00 - 8:00 Registration for prepaid attendees. ASQC Software Division Committee meeetings Monday October 5, 1992 7:30 Registration 8:30 Opening Remarks 8:45 Opening Invited Speaker Tom McCabe, McCabe and Associates - Development Tools: Quality Assurance Assistance 10:15 Break 10:45 Sessions Track 1 - Code Reviews - Structured Walk-through Methods, Douglas Meng and Lenore Meng, Trianco, Inc. - Experience with Code Reviews in DG/UX, Andrew R. Huber, Data General Corporation Track 2 - Approaches to Quality - How to involve the end user into quality assurance, H.D. Knoll, Fachhochschule Nordostniedersachsen - Software QA QM Standards for the 90's, Julio G. Sanz, Cardenal Siliceo Track 3 - Metrics I - The Characteristics Based Metrics Model: A Disciplined Approach to Implementing a Software Metrics Methodology, Russell L. Perkins, Loral Space Information Systems - Software Product Metrics as Attributes in an Attribute Grammar, Paul Jacob and Tony Cahill, University of Limerick Track 4 - CASE Standards - Computer Aided Software Engineering Standards: Their Impact on Software Quality and Productivity, David Sharon, CASE Technologies 12:15 Lunch - John Sall, SAS Institute Inc. - A Truck Shop Tries to Make a Sports Car 1:30 pm Sessions Track 1 - Panel - Applications of Software Reliability Engineering, A. Frank Ackerman, Institute for Zero Defect Software Alberto Avritzer AT&T Bell Laboratories, Alex Elentukh Motorola Codex, and Chris Smith Hewlett-Packard Track 2 - Process Improvement/Object Oriented Engineering - Software Process Quality Capability Modelling for Continuous Improvement, Duvan Luong and Susan Jamison, IBM Santa Teresa Laboratory - Object Oriented Information Engineering, Joe Oates, Life Cycle Technology, Inc. Track 3 - Methodology I - Identifying Quality Measurements in the Cleanroom Development Process Alan R. Hevner, Doug Lemmon, and Thomas Vagoun, University of Maryland - CASE for Total Quality Management Support, Doug and Lenore Ming, TRIANCO, Inc. Track 4 Process Management/Business - Process Management; Achieving Total Quality Applications Development, John P. Bantleman, LBMS, Inc. - Business Optimization and Information Systems Michael Silves, Datamorphosis, Inc. 3:00 pm Break 3:30 pm Sessions Track 1 - Case Studies - Go Full Speed Ahead in Coding and We'll Clean Up After You Later, Erran Carmel, Shirley Becker, and Barbara J. Bird, The American University - Defect Causal Analysis A Report from the Field, O. Dangerfield, P. Ambardekar, P. Paluzzi, and D. Card. Computer Sciences Corporation Track 2 - Achieving a S/W Quality Process - How a Software Quality Assurance Program was Implemented for the Maintenance and Enhancement of Ten Millions Lines of Code, Isaak Abramovitz, Paramax Systems Inc. - A Process is only as Good as the Training, Jose I. Martinez and David Wood, AT&T Bell Laboratories Track 3 - Testing Expert Systems - Expert System Software Verification,Validation and Test, Ed P. Andert Jr., Conceptual Software Systems Inc. - PROTEST II - Testing Logic Programs to Validate Rule-Based Expert Systems, Fevzi Belli and Oliver Jack, University of Paderborn Track 4 - Panel Panel Discussion - speakers TBA 5:00 pm Adjourn 6:00 pm Cash Bar 7:00 pm Conference Banquet Speaker- Brian Eck of the Juran Institute Applications of Quality Management in Software Development Environments. Tuesday October 6, 1992 7:30 Registration 8:30 Sessions Track 1 - Methodology II - A Quality Software Process Model Embedding Formal Methods, Dr. Matthew K. O. Lee, City Polytechnic of Hong Kong - Predicting Software Quality: The Generalized Goel-Okumoto Model, Edgar A. Ortiz, IBM Track 2 - Testing I - Use of a Simple Reliability Model as a Software Test Metric, Raymond J. Rubey and Audrey C. Brewer, SofTech - A Practical Technique for Generating Test Programs from Software Specifications, Mark Cornwell, Mind Tools Corporation, Tad Taylor, Data General Corporation Track 3 - S/W Management - Quantitative Approaches to Software Management: the AMI method, Annie Kuntzmann-Combelles Corelis Technologie - Measuring Factors Contributing to Software Maintenance Complexity, Horst Zuse Technische Universitat Track 4 - Structured vs. Object Oriented - Structured versus Object Oriented Methods SDF Board 9:00-5:00 Vendor Exhibition 10:00 Break 10:30 Sessions Track 1 - Testing II - Experiences of a Joint Testing Project for a Large Software Product, Patricia L. Berryman, Richard A. Ragland, and Linda L. Wharton, SAS Institute Inc. - SQA/SEPG Work at the Project Level, H.T. Yeh, AT&T Bell Laboratories Track 2 - Panel - Roundtable of Special-Interest Organizations Representatives from SPIN, IFPUG, and SDF. Moderated by Taz Daughtrey. Track 3 - Management - Software Reliability Experience in the U.S. 5ESS Project, A. Gana, AT&T Bell Laboratories - A Quantitative Approach to Program Testing Quality, Vladislav L. Katkov and Vladimir A. Shimarov, Academy of Sciences of Belarus Track 4 - Metrics II - Building a framework in support of measurement, Chris Miller, Praxis plc. 12:00 Lunch - Tim Hollack, BNR, Are those trees big enough: better software through process and analysis. 1:30 pm Sessions Track 1 - Tools - An Automatic Tool for Data Flow Verification of Structured Program, Spyros Xanthakis Research Dept. OPL-France and Christos Skourlas Technological Educational Institute of Athens - Keeping the Tiger in the Cage, Ernie Weeks, Martin Marietta Track 2 - Methodology III - A New Approach for Achieving Organizational Software Quality and Process Improvement, Herb Krasner, Krasner Consulting. - Process Oriented Problem Solving, Gene Miluk, Software Engineering Institite Track 3 - Metrics III - Establishing a Software Metrics Program at ADP, Ravindra Saran and Lawrence E. Niech, Automatic Data Processing, Inc. - The Nonclassical Use of Software Metrics, Reiner Dumke and Achim Winkler, Technical University Of Magdeburg Track 4 - Panel - Implementing New Methods in your Organization - SDF Board 3:00 pm Break 3:30 Closing Panel - Your software quality questions answered. 5:00 Adjourn 7:00 - 9:00 ASQC Software Division Council meeting. Everyone welcome. Wednesday October 7, 1992 Tutorials (Descriptions follow Registration Forms) 7:30 Registration 8:30 Morning Sessions Track 1 (Joint 2ICSQ and ISSRE92) "Applying ISO 9000 Standards to Software" by John Slater (continued in the afternoon) Track 2 (2ICSQ) "Measuring Factors Contributing to Software Maintenance Complexity" by Horst Zuse (continued in the afternoon) Track 3 (2ICSQ) "The Capability Maturity Model for Software" by Mark C. Paulk (continued in the afternoon) Track 4a (2ICSQ) "Software Metrics" by Raymond J. Rubey Track 5 (ISSRE-92) "Getting Started on Software Reliability Engineering: Who, What, When" by M. Mary Donnelly (continued in the afternoon) Track 6 (ISSRE-92) "Overview of Software Reliability Models, Estimation Procedures, and Predictive Performance Measures" by George Knafl 9:00 - Vendor Exhibition 10:15-10:30 - Break 12.00 Lunch 1:30 pm Afternoon Sessions Track 1 (Joint 2ICSQ and ISSRE92) "Applying ISO 9000 Standards to Software" by John Slater Track 2 (2ICSQ) "Measuring Factors Contributing to Software Maintenance Complexity" by Horst Zuse Track 3 (2ICSQ) "The Capability Maturity Model for Software" by Mark C. Paulk Track 4b (2ICSQ) "Hierarchical Software Metrics" by Ronald E. Prather Track 5 (ISSRE-92) "Getting Started on Software Reliability Engineering: Who, What, When" by M. Mary Donnelly Track 6 (ISSRE-92) "The Draft Military Handbook on Hardware/Software Reliability Assurance and Control" by Michael Friedman. 3:00-3:15 - Break 5:00 - Tutorials end 7:00 pm ISO 9000 Task Force meeting. Conference Officers and Program Committee Members 2ICSQ Conference Co-Chairs: Sue McGrath, CQA, SAS Institute Inc. V406, SAS Campus Drive, Cary, NC 27513, (919) 677-8000 (ext. 7032), sassam@unx.sas.com . John E. Lowe, SQA, Litton Computer Services, 4020 Executive Drive, Dayton, Ohio 45430, (513) 429-6458. 2ICSQ Program Chair: Tad Taylor, Data General Corp., 62 T.W. Alexander Dr., RTP, NC, 27709, (919) 248-6374, taylort@dg-rtp.dg.com . 2ICSQ Tutorials Co-Chairs: Kay Bydalek, SAS Institute Inc., SAS Campus Drive, Cary, NC 27513 Tel: (919)-677-8000 (ext 7131), Fax: (919)-677-8227, email: saskcb@unx.sas.com Bruce Jensen Litton Computer Services, 4020 Executive Drive, Dayton, Ohio 45430, (513) 429-6377. 2ICSQ Local Arrangements Chair - Nancy Stegman, NIEHS 2ICSQ Publicity Chair - Tom Richards and Rita Mix, University of North Texas 2ICSQ Vendor Exhibition Co-Chairs Oita Coleman and Caroline Quinn, SAS Institute Inc. 2ICSQ Publications Chair - Patrick Morrisey, NCR Media Products Division 2ICSQ Program Committee Lynda Allen (Data General) Pat Berryman (SAS Institute Inc.) Ronald L. Braun (Bell Communication Research) Rozan Brown (Bell Communications Research) Paul Conway (GTE NCSC) Pat Daggett (Data General) Jayesh G. Dalal (AT&T Bell Labs) Ellen Daniels (SAS Institute, Inc.) Taz Daughtrey (Babcock & Wilcox) David Dodd (Data General) Brian T. Eck (Juran Institute, Inc.) Paul Gartz (Boeing) Joel Glazer (Westinghouse) Praveen Gupta (Quality Technology Co.) Warren Harrison (Portland State University) Eric Hope (Westinghouse Savannah River Co.) Richard Horner (Babcock & Wilcox) DM Kimmel (Babcock & Wilcox) M.P. Kress (Boeing Commercial Airplane Group) Jeffrey W. Jackson (Schulmberger CAD/CAM) Stanley Levinson (B&W Nuclear Technologies) Scott A. Lindsay (KPMG Peat Marwick) John Lowe (Litton Computer Services) Jerry Lozaw (Computer Task Group) Philip C. Marriott (Dayton) Mike Mayor (Firstmark Technologies, Ltd.) Sue McGrath (SAS Institute Inc.) Jack McKissick (GE Aerospace) Gene Miluk (Software Engineering Institute) Cynthia Morris (SAS Institute Inc.) Lawrence Niech (ADP) Rusty Perkins (Loral Space Information Systems) Brian Rice (Data General) Thomas C. Richards (University of North Texas) Jeffrey C. Schultz (The Aurora Group) Michael W. Smith (SW Quality International) Nick P. Stewart (Rockwell International) Robert J. Thien (Bell Communications Research) Mauden Vouk (N.C. State University) Richard E. Zultner (Zultner and Company) ################################################################################ ========================== CONFERENCE REGISTRATION FORM ======================== Advance registration rate for the conference is valid until October 2, 1992. To make reservations fax or mail the following form with payment to: Attn: Sherrie Knott/Mac McKenzie (2ICSQ) North Carolina State University Office of Continuing Education, Box 7401 Raleigh, NC 27695-7401 Tel: 1-919-515-2261, Fax: 1-919-515-7614 CONFERENCE REGISTRATION REQUEST Second International Conference on Software Quality (Conference Code: MESICSQ93) October 5 - 7, 1992 Please type or print: Name _______________________________________________________________________ Company/University/Agency __________________________________________________ Address/Mailstop: __________________________________________________________ City/State/Zip/Country: ____________________________________________________ Business Phone:____________________ Fax:_____________________________ E-mail:____________________________ Payment enclosed (yes/no) _______ Amount enclosed U.S.$______________ through (circle) Credit Card Personal Check Traveler's Check Money Order If Paying by check, MAKE CHECKS PAYABLE TO: N.C. STATE UNIVERSITY (ALL PAYMENTS MUST BE IN U.S.DOLLARS OR DRAWN ON U.S. BANKS) Registration is accepted on Major Credit Cards. Type of Card: MC VISA Card Number __________________________ Expiration Date _____________________ Cardholder Signature ________________________________ ***** Conference Registration Details ***** (Please read the "Important Notes" section below) In advance (by October 2, 1992): ___ Conference: $295 ___ One-day only: $150 ___ Student: $100 On Site (after October 2, 1992): ___ Conference: $315 ___ One-day only: $170 ___ Student: $120 Additional banquet tickets: ___ Each: $40 x _________ = _______ number total Important Notes: - Full registration includes conference proceedings, lunch and breaks on Monday and Tuesday (5-6 October), and banquet. - One-day registration includes conference proceedings, lunch and breaks. - Students are required to show current picture ID at the time of registration. - Student registration includes breaks and proceedings. - Additional copies of the proceedings may be purchased at the conference or by mail. - Please inform us of any special dietary or physical limitations. Special Dietary Request: ____ Vegetarian ____ Other Other Special Request_______________________________________________________ - Written requests for refund must be received at the above address by October 1, 1992. All refunds are subject to a $30 processing fee. Substitutions accepted at any time. ******* 2ICSQ Tutorial Registration Details ********* Please indicate the tutorial track(s) for which you wish to be registered. (please read the track cancellation policy below) ___ Track 1 "Applying ISO 9000 Standards to Software" by John Slater (full day) ___ Track 2 "Measuring Factors Contributing to Software Maintenance Complexity" by Horst Zuse (full day) ___ Track 3 "The Capability Maturity Model for Software" by Mark C. Paulk (full day) ___ Track 4a "Software Metrics" by Raymond J. Rubey (half day) ___ Track 4b "Hierarchical Software Metrics" by Ronald E. Prather (half day) In advance (by October 2, 1992): ___ $150 (full day) ___ $90 (half day) On Site (after October 2, 1992): ___ $170 (full day) ___ $110 (half day) Notes: - Registration includes tutorial notes and lunch. - Additional copies of the tutorial notes may be purchased at the conference. - Please inform us of any special dietary or physical limitations. Special Dietary Request: ____ Vegetarian Other Special Request ____________________________________________________ - Track cancellation policy: The organizer reserves the right to cancel the track. If the cancellation occurs, you will be informed of this as soon as possible and not later than September 11, 1992, at which point you will have the option of switching to another track (either ISSRE92 or 2ICSQ) or receiving full refund of the tutorial fee. - If a refund is requested for reasons other than track cancellation, a written request for a refund must be received at the above address by October 1, 1992. All such refunds are subject to a $30 processing fee. _ To register for the ISSRE92 tutorials please use the ISSRE92 form. _ For a ISSRE92 tutorials form please contact: Kuo-Chung Tai, Tel: 1-(919)-515-7146, email: kct@adm.csc.ncsu.edu =========================== HOTEL REGISTRATION FORM ========================= A block of rooms will be held at the conference rate until September 12, 1992. Call to make reservations or mail the following form with payment to: Sheraton Imperial, Hotel and Convention Center Reservations for 2ICSQ P.O. Box 13099, Research Triangle Park, NC 27709 Tel: 1-919-941-5050, Fax: 1-919-941-5156 ROOM REGISTRATION REQUEST Second International Conference on Software Quality October 5 - 7, 1992 Please type or print: Name _______________________________________________________________________ Company/University/Agency __________________________________________________ Address/Mailstop: __________________________________________________________ City/State/Zip/Country: ____________________________________________________ Business Phone: ____________________ Home Phone:____________________________ Arrival Date: ___________________ Departure Date: _______________________ Arrival Time: ___________________ Type of Accommodation (single/double) Rate Non_smoking(yes/no)? _____ Standard Room with Two Beds $76 (single/double) Standard Room with King size Bed $76 (single/double) Concierge Room $108 (single) Concierge Room $123 (double) Current government per diem rate is available. Sharing with _______________________________________________________________ Special Request_____________________________________________________________ Your reservation, along with one night's deposit is due by September 12, 1992. All reservations should be made prior to this date in order to guarantee your room accommodations. Reservations made after this date will be accepted on a space-available basis. Your advance deposit will be applied to your account upon checkout or returned within 72 hours notice should cancellation be necessary. FAILURE TO CANCEL WILL RESULT IN FORFEITURE OF DEPOSIT. Payment enclosed (yes/no) _______ Credit Card Personal Check Traveler's Check Money Order Advance deposits are accepted on Major Credit Cards. Type of Card: AMEX MC VISA DINER's CARTE BLANCHE CHOICE DISCOVER Card Number __________________________ Expiration Date _____________________ Cardholder Signature ________________________________ *********************************************************************************** ================== Description of Tutorials =============================== Track 1: Measuring Factors Contibuting to Software Maintenance Complexity Horst Zuse, Technische Universtat Berlin High software costs and the fact that over 70% of the software development effort is spent in the maintenance and testing of software have generated the need to analyze and to measure the 'quality' of software. During recent years much attention has been directed toward the measurement process of the properties of software. This tutorial gives an overview of the use of software metrics to determine the complexity of software during the software life-cycle. Horst K. Zuse received the B.S. degree in electrical engineering from the Technische Universitat of Berlin, Germany, in 1970, the M.S. degree in electrical engineering from the Technische Universitat in 1973, and the Ph.D. degree in computer science from the Technische Universitat of Berlin, Germany, in 1985. He has conducted research on software metrics at IBM's Thomas J. Watson Research Lab and at Technische Universitat. In 1991 De Gruyter published his book, 'Software Complexity - Measures and Methods'. He has also worked on the ESPRIT@II Project METKIT (Metric-Educational- Toolkit 2384) of the European Commission. His current research interest is the application of software metrics to the complete software life-cycle. ------------------------------------------------------------------------------------------ Track 2: Applying ISO 9000 Standards to Software John A. Slater, Logica Defence and Civil Government Ltd The adoption of ISO 9000 quality standards and accompanying certification is growing rapidly. However, unless formalized quality management and certification are credible and appropriate to business needs, they may become a commercial tax on industry with little relevance to real quality. The UK industry has taken the initiative and set up the TickIT certification scheme using international accepted documentation for quality management, auditing and certification. This tutorial covers the following topics: quality concepts, review of ISO 9000 standards with emphasis on ISO 9000-3 (guideline), the TickIT scheme, accreditation of registrars, how to select a registrar, and case study. John A. Slater is a principal consultant with Logica Defence and Civil Government Ltd and has been involved in project and quality management of information based systems for over twenty years. He was instrumental in the development and implementation of many of the UK Ministry of Defence's software quality initiatives. As TickIT Project Leader for the UK Department of Trade and Industry, he was charged with bringing to fruition accredited third party certification for quality management systems in the software sector. ---------------------------------------------------------------------------------------- Track 3: The Capability Maturity Model for Software Mark C. Paulk, Software Engineering Institute (SEI) This tutorial provides an overview of work being done at the Software Engineering Institute. The capability maturity model for software (CMM) describes the ability of organizations to develop and maintain software; it is a model of organizational improvement. It is based on the process management work of quality gurus such as Deming, Juran, and Crosby and can be applied by organizations to improve their software process via software process assessments and by acquisition agencies to select qualified software vendors via contractor evaluations. The bulk of the tutorial discussion is on understanding the five maturity levels and the key process areas that characterize them. At SEI, Mr. Paulk is project leader for CMM in the Software Process Program which focuses on improving state-of-the-practice in software management and engineering. Products that he is working on are used by software companies to improve their software process and to select qualified contractors during procurements and to monitor their performance. Mr. Paulk obtained his master's degree in computer science from Vanderbilt University where he was a Harold Stirling Vanderbilt scholar. ------------------------------------------------------------------------------------------ Track 4a: Software Metrics Raymond J. Rubey, SofTech, Inc. This tutorial acquaints participants with state-of-the-art software metrics. The emphasis is on practical application of metrics. Data from actual projects and experiments will be used to show correlation of the measurements with desired quality goals. Participants will obtain sufficient knowledge to select, adapt, and use basic metrics in an effective and useful manner. Mr. Rubey has thirty years experience in software quality assurance, verification and validation, and the development of tools for quality assurance and testing. Currently, he is Technical Director of SofTech Incorporated's System Sciences Group. He monitors a wide range of software development and quality assurance projects and is responsible for the evaluation of new software methods and processes for the group. Prior to joining SofTech, he worked for Logicon, NASA, and for Hughes Aircraft Company. He has also been a visiting Professor of Engineering at the Air Force Institute of Technology and an ACM National Lecturer. ------------------------------------------------------------------------------------------ Track 4b: Herarchial Software Metrics Ronald E. Prather, Trinity University This tutorial offers a guided tour through the growing and increasingly important literature on hierarchical software metrics. It will focus on structural software metrics based on the the decomposition of the underlying flowgraph. Participants will develop a computational facility in handling hierarchical metrication techniques and will share in the discovery of the most recent research developments. With B.S., M.S., and M.A. degrees from the University of California at Berkley, the tutor received his doctorate in mathematics from Syracuse University in 1969. He is the author of a half-dozen textbooks and numerous technical articles spanning the range of computer science. His interest in software engineering developed at Bell Laboratories, where he investigated software testing and software complexity measures. He has also been a member of the computer science faculties at the University of Denver and at Syracuse University. He currently holds the chair of the Caruth Distinguished Professor of Computer Science at Trinity University. ------------------------------------------------------------------------------------------ ISSRE: Getting Started on Software Reliability Engineering - Who, What, When M. Mary Donnelly Institute for Zero Defect Software This tutorial answers the question "What do I need to do to deliver software that meets the customer's reliability requirements, cost and schedule?" The tutorial describes software reliability engineering (SRE) concepts and techniques in the context of the software product life cycle. SRE makes it possible for project personnel: (1) to predict reliability, cost and schedule, and to establish the user's functional profile during the requirements phase, (2) to establish priorities for design and implementation activities based on the functional profile, allocate reliability objectives to specific components, and certify that the reliability of the acquired and reused software meets product reliability, (3) to test the software according to the customer's operational profile, to measure product reliability before releasing the product, and to release the product when the reliability requirements have been met, and (4) to verify the system reliability in the field and direct maintenance to the most important problems. Mary Donnelly is with the Institute for Zero Defect Software. She has worked on software quality improvement, inspection, and software quality engineering. Currently she is the primary course developer and teacher for the AT&T technology transfer program in software reliability engineering. ------------------------------------------------------------------------------------------ ISSRE: Overview of Software Reliability Models, Estimation Procedures, and Predictive Performance Measures George J. Knafl DePaul University A variety of software reliability models have been developed to analyze software reliability data, including nonhomogeneous Poisson process models of the mean value function, binomial models of the hazard rate function, and Bayesian models. Parameter estimation may be achieved through maximum likelihood or a number of least squares procedures. No one modeling procedure is appropriate for all data sets and so predictive performance schemes may be utilized to assess the appropriateness of these procedures. This tutorial will survey software reliability models, estimation procedures, and predictive performance measures. George J. Knafl received a Ph.D. in Mathematics with a specialization in Statistics from Northwestern University in 1978. He is currently Professor in the Department of Computer Science & Information Systems and Director of the Institute for Software Engineering at DePaul University. He is currently on the Program Committee for the International Computer Software & Applications Conference (COMPSAC) and served as Proceedings Editor for that conference from 1988-1991. ------------------------------------------------------------------------------------------ ISSRE: The Draft Military Handbook on Hardware/Software Reliability Assurance and Control Michael Friedman Hughes Aircraft Co. The draft MIL-HDBK on Hardware/Software Reliability Assurance and Control represents a "coming-of-age" for software reliability engineering. The handbook, currently undergoing a tri-service approval cycle, describes a full-life cycle methodology for managing the reliability of systems containing both hardware and software. The handbook describes practical procedures and techniques for software reliability allocation, prediction, growth modeling/testing, and demonstration testing, as well as for integrating hardware and software reliability figures of merit. This handbook is destined to have a wide-ranging impact on the way software is developed, in both defense and non-defense-related contexts. The tutorial covers the history and philosophy of the handbook, overviews its organization and content, and presents examples of its use through a selection of small case studies. Dr. Michael Friedman was the chief author of the draft MIL-HDBK. He earned his BS, MS, and PhD in Information and Computer Science at the University of California at Irvine. Dr. Friedman is a Senior Staff Engineer at Hughes Aircraft Company, where he performs research and supports projects in the areas of software reliability, fault tolerance, and software safety. He has taught software engineering classes at UCLA Extension. Prior to joining Hughes, he served for several years as a software consultant to Digital Equipment Corporation. -- Sue McGrath V406 sassam@unx.sas.com (919) 677-8000 x7032 SAS Institute Inc. SAS Campus Drive, Cary, NC 27513