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Internet Message Format  |  1992-09-11  |  1.2 KB
  1. Xref: sparky comp.sys.ibm.pc.hardware:24229 comp.sys.ibm.pc.misc:12627
  2. Path: sparky!uunet!dtix!darwin.sura.net!spool.mu.edu!nigel.msen.com!caen!uakari.primate.wisc.edu!ames!think.com!paperboy.osf.org!hsdndev!news.cs.umb.edu!ram
  3. From: ram@cs.umb.edu (Robert Morris)
  4. Newsgroups: comp.sys.ibm.pc.hardware,comp.sys.ibm.pc.misc,comp.sys.gateway.tech.support.sucks
  5. Subject: Re: DON'T USE GATEWAY'S E-MAIL ADDRESS FOR TECH SUPPORT
  6. Message-ID: <RAM.92Sep14105759@claude.cs.umb.edu>
  7. Date: 14 Sep 92 15:57:59 GMT
  8. References: <1992Sep13.074431.10452@rs6000.cmp.ilstu.edu> <BuJ9G1.JJC@mentor.cc.purdue.edu>
  9. Sender: news@cs.umb.edu (USENET News System)
  10. Reply-To: ram@cs.umb.edu
  11. Organization: University of Massachusetts at Boston
  12. Lines: 10
  13. In-Reply-To: wai@sage.cc.purdue.edu's message of 13 Sep 92 20: 12:00 GMT
  14. Nntp-Posting-Host: claude.cs.umb.edu
  15.  
  16. [complaints about Gateway email customer service omitted].
  17.  
  18. I have mailed two technical questions to Gateway. One was about
  19. maximum recommended cable length, the other about keyboard
  20. programming. Both were answered by email in a few days, which was a 
  21. reasonable amount of time given the non-urgency of the particular
  22. questions.
  23.  
  24. I'm a satisfied Gateway customer, in part because my 486/33 has had no
  25. problems.
  26.