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- Path: sparky!uunet!munnari.oz.au!manuel!sserve!hhcs.gov.au!pihlab
- From: pihlab@hhcs.gov.au
- Newsgroups: comp.databases.oracle
- Subject: Re: Summary: Controlling "ad hoc" queries
- Message-ID: <1992Sep11.104127.364@hhcs.gov.au>
- Date: 11 Sep 92 10:41:27 +1000
- References: <lapscgINN8jg@news.bbn.com> <laujakINNp5@news.bbn.com>
- Organization: Aust. Dept. Health, Housing and Community Services
- Lines: 89
-
- In article <laujakINNp5@news.bbn.com>, NBROOKS@BBN.COM (Nat Brooks) writes:
- > In article <lapscgINN8jg@news.bbn.com> Nat Brooks, NBROOKS@BBN.COM writes:
- >>Has anyone out there successfully installed and supported an end user
- >>query tool that was actually used by end users?
-
- We have been using Easy*SQL, SQL*Plus, and FOCUS as end user tools for adhoc
- reporting. We tried SQL*QMX but the users never liked it so its just
- stagnating. Some users found Easy*SQL too simplistic and now have access to
- SQL*Plus. The Dept. went through a review process some time ago and FOCUS was
- selected as THE end user reporting tool but the end users haven't picked it up
- fully yet. I've seen demos of Oracle's new end user type tools (SQL*Browser
- etc) and they look nice but we haven't moved on them yet.
-
- >> How did you prevent "monster" queries?
-
- With Oracle6, you can't. The best we could do was isolate them to their own
- disk drive(s) away from transaction based production applications (same machine
- though).
-
- Oracle7 is supposed to allow you to set CPU and I/O limits per session/user so
- this should help enormously. Oracle7 also has the cost based optimiser which
- should help the performance of end user querries.
-
- >> How did you handle users formulating queries that returned misleading
- >> results?
-
- We provide crystal balls so users can see into the future and determine if the
- results look ok.
-
- Actually, there is no way of guaranteeing query correctness. The users are
- warned about this and are effectively on their own. If they want confirmation
- that a particular query is correct then they can approach the application
- developers for review but this hasn't happened to my knowledge.
-
- >> How did you /will you handle changes in the database schema?
-
- We don't allow adhoc querries on live production data. Production data
- structures are geared (denormalised and indexed) for production activity and
- throughput. We full normalise the production structures and place a full copy
- into the reporting database. The reporting database has many many indexes
- which would slow down updates (which don't happen here) but are fine for
- reporting.
-
- Regular copies are a real pain but Oracle7 has some nice features which should
- make this a lot easier.
-
- > Are "user query tools" a dead end, due to inadequate protection against
- > "incorrect" queries?
-
- At the moment YES. The standard reply from the vendor is to run it on a bigger
- machine which of course requires more license spending and maintenance costs.
- Keep screaming at the vendor long enough and they will eventually come up with
- something useful.
-
- > If so, what are the alternatives (rapid development of query applications,
- improved report writing tools...)?.
-
- When an application is built we try to identify the major reports that would be
- required. Those that satisfy 90-99% of all inquiries. The user is given the
- ability to modify the columns that are extracted and change range settings on
- the WHERE clauses but cannot add to the complexity of the query. The base
- skeleton query is optimised by the application developers.
-
- We have found this to work quite well. If the user's job changes to start
- requiring additional reports regularly then they are factored into the
- maintenance/enhancement resources for that project.
-
- > If not, how are they best used (only with heavy training for users, small
- > databases only, on extracted "reporting" databases...)?
-
- If you have an end user adhoc reporting requirement then you MUST TRAIN them in
- using the tools efficiently. You MUST MONITOR who is using the adhoc enquiry
- facilities and clobber anyone who is doing inefficent reporting.
-
- > My intention here is to stimulate discussion. Speculate away!
-
- Is the above a good start?
-
- --
-
- Bruce... pihlab@hhcs.gov.au
- ^^
- *******************************************************************
- * Bruce Pihlamae -- Database Administration *
- * Commonwealth Department of Health, Housing & Community Services *
- * Canberra, Australia (W) 06-289-7056 *
- *******************************************************************
- * These are my own thoughts and opinions, few that I have. *
- *******************************************************************
-