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- From: kraai4712@iscsvax.uni.edu
- Newsgroups: comp.sys.misc,comp.os.msdos.misc
- Subject: Re: Mitsubishi PC EMERGENCY
- Message-ID: <1992Aug17.100753.6084@iscsvax.uni.edu>
- Date: 17 Aug 92 10:07:53 -0500
- References: <1992Aug14.104706.6067@iscsvax.uni.edu>
- Organization: University of Northern Iowa
- Lines: 45
-
- Thanks to everyone who responded to my posting about the Mitsubishi PC. Here's
- the rest of the story:
-
- I'm a software support person for a university that deems campus beautification
- more important than hiring instructors to fill vacant positions. I'm
- responsible for about 1500 MS-DOS compatible PCs on campus. I only have so
- much time in the day to preach backup theology. I've got the software set up
- for a "mandatory" daily backup which fails when they learn what "Abort, Retry,
- Fail?" means.
-
- I was operating with the information that they had given me and I knew that I
- couldn't get over there to check the situation out for about a day.
-
- They have a Mitsubishi monitor with an Intel PC. I asked what kind of computer
- they had and they told me the monitor manufacturer ... I should've known not to
- assume ...
-
- They hadn't been backing their machine up, but the software company will
- download all they need via modem. Evidently they didn't have any important
- data stored on the machine.
-
- Their hard drive head crashed in such a way that it began cutting grooves into
- the disk itself. They ran some extensive tests on it and effectively ruined
- the whole hard drive instead of just the boot sectors. Sounds like fingernails
- on a black-board when it's spinning.
-
- While they were running the tests, they fiddled with the CMOS settings and
- hence the computer wouldn't recognize the hard drive. Which resulted in not
- being able to run Norton Utils on it.
-
- At one point early in in the conversation, I asked if they had had any power
- surges that might've messed things up, and they said yes, but it didn't matter
- because when they happened, the PC wasn't on (but it was plugged in). Two
- things come to mind: 1) Is there a correlation between the PC not being up
- and the power surges? 2) I've seen powered-down components, including
- computers, get fried by power spikes right through surge protectors, don't they
- understand electricity well enough to know that this type of thing happens?
-
- They're ordering a new hard drive. I got the contradictory impression that
- they desperately needed the computer to run the power plant, but it didn't
- mattter that they might have to wait a couple of weeks for funding and shipping
- of another hard disk. Do they run it manually? I didn't ask, I was kind of
- frightened by the whole thing.
-
- Thanks again, --jim
-