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- Path: sparky!uunet!europa.asd.contel.com!darwin.sura.net!zaphod.mps.ohio-state.edu!news.acns.nwu.edu!telecom-request
- Date: Sat, 15 Aug 1992 10:44:44 -0500
- From: Phillip.Dampier@f228.n260.z1.fidonet.org (Phillip Dampier)
- Newsgroups: comp.dcom.telecom
- Subject: AT&T EasyReach Problems in Rochester, NY
- Reply-To: phil@rochgte.fidonet.org
- Message-ID: <telecom12.629.4@eecs.nwu.edu>
- Organization: TELECOM Digest
- Sender: Telecom@eecs.nwu.edu
- Approved: Telecom@eecs.nwu.edu
- X-Submissions-To: telecom@eecs.nwu.edu
- X-Administrivia-To: telecom-request@eecs.nwu.edu
- X-Telecom-Digest: Volume 12, Issue 629, Message 4 of 6
- Lines: 32
-
- Douglas Scott Reuben writes:
-
- > that this was not true, I was told that the "real" reason why
- > EasyReach calls couldn't be placed from SOME exchanges in Rochester
- > Tel's area is that they aren't running the proper software on their
- > ATT 5ESS machines.
-
- > I am generally quite happy with AT&T EasyReach ... it is an
- > exceptional service. Yet not being able to be reached from the second
- > largest city in New York state (at least in certain exchanges) is
- > troubling. AT&T should act quickly to remedy this shortfall.
-
- > BTW, two of the exchanges in question were 716-461 (Field St. CO) and
- > 716-263 (Stone St. CO). AT&T says there are many more :(
-
- Field Street (my CO in fact) and Stone Street are two of the largest
- exchanges in the entire city. Stone Street blankets the central
- business district and Field covers the southeastern "cultural"
- district and the wealthy suburb of Brighton, which is where I am
- stationed.
-
- It seems incomprehensible that two of the largest exchanges in two
- vital telecommunications areas of the city would be so handicapped.
-
- If the problem persists, you can call Rochester Telephone's Unresolved
- Telephone Related Problems Bureau between 8-4:30 ET at +1 716 777 1040
- and let them do the research.
-
- By the way, Buffalo is still the second largest city (outside of Metro
- NYC), although we are quickly catching up to them. :-)
-
-