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- Page No. 1 XYZ CORPORATION 07/15/95 20:40:37
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- PERFORMANCE APPRAISAL
- ---------------------
- EMPLNO: 78423 NAME: Crowther, Janet B.
- TITLE: EXEC ASST DEPT: MARKETING & SLS
- LAST PERF APR: 08/02/94
-
- Comment: Past year saw overall good performance. If improvement trend
- of recent weeks continues, next year should be terrific!
- --------------------------------------------------------------------------
- Job Plan Item: 100 CATEG
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- OVERALL PURPOSE O
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- Reqmnt: Provide administrative, secretarial and clerical support to
- manager and designated team staff; supervise manager's
- secretarial and clerical workers; assist manager and key staff in
- fulfilling their responsibilities and achieving their assigned
- goals.
-
- Review:
-
- OBS DATE EVENT RATING INFLUENCE RATER
- 07/03/95 Coaching session 3 8 1
- FEEDBACK: Overall good perf; need to be more responsv to staff
- RESPONSE: Will try to be more responsive
-
- WEIGHTED SCORES - JOBPLN
- OBSRVS COUNT: 1 WEIGHT: 3.00
- AVG RATE RBR: 3.00 SCORE: 9.00
- --------------------------------------------------------------------------
- Job Plan Item: 200 CATEG
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- MGMT & STAFF SUPPORT T
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- Reqmnt: Seeks delegation of tasks from manager and designated team
- staff to help achieve their goals; responds quickly and
- courteously to their requests for assistance; recommends methods,
- improvements and solutions; follows instructions with care and
- precision; and keeps them informed of progress.
-
- Review: Janet, you've shown great improvement in this area, and I'm
- sure that you'll improve even more during the next performance
- period because you have so much excellent potential.
-
- OBS DATE EVENT RATING INFLUENCE RATER
- 05/16/95 Cust Contacts 3 8 1
- FEEDBACK: Thanks for taking initiative. Handled custs w/finesse!
- RESPONSE: Enjoyed talking with custs. Gladly do again.
-
- 05/16/95 Sales Quota Reports 4 8 1
- FEEDBACK: Thanks for tough job done on time. Kept cool too.
- RESPONSE: Not her favorite job.
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- 05/16/95 Reorganize filing sys. 1 1 1
- FEEDBACK: Though usually responsive, dropped ball on this.
- RESPONSE: Upset. Didn't grasp importance.
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- 05/16/95 Report for Bill Bauer 2 1 1
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- Page No. 2 XYZ CORPORATION 07/15/95 20:40:37
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- FEEDBACK: Need to be responsive to staff priorities also.
- RESPONSE: Said she's overworked, but will try.
-
- 07/06/95 Mktg report for Jim Donohue 3 1 1
- FEEDBACK: Responsiveness has improved.
- RESPONSE:
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- 07/07/95 Help O'Brien prepare report 4 8 1
- FEEDBACK: Appreciate responsive and timely help given to O'Brien.
- RESPONSE: Understands importance of supporting entire team effort.
-
- WEIGHTED SCORES - JOBPLN
- OBSRVS COUNT: 6 WEIGHT: 5.00
- AVG RATE RBR: 3.48 SCORE: 17.41
- --------------------------------------------------------------------------
- Job Plan Item: 300 CATEG
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- CORRESPONDENCE T
-
- Reqmnt: Independently answers routine correspondence;
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- Review:
-
- OBS DATE EVENT RATING INFLUENCE RATER
- 05/16/95 Vendor inquiry letter - Dill S 2 8 1
- FEEDBACK: Must answer all routine corres in 24-48 hrs.
- RESPONSE: Didn't think it was important. Will improve.
-
- 05/16/95 Cust. mail survey. 4 1 1
- FEEDBACK: Good job! Well written, with insight.
- RESPONSE: Pleased. Has ideas for another.
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- WEIGHTED SCORES - JOBPLN
- OBSRVS COUNT: 2 WEIGHT: 3.00
- AVG RATE RBR: 2.22 SCORE: 6.67
- --------------------------------------------------------------------------
- Job Plan Item: 400 CATEG
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- DICTATION T
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- Reqmnt: Transcribes recorded dictation;
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- Review:
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- OBS DATE EVENT RATING INFLUENCE RATER
- 05/16/95 Budget request 3 1 1
- FEEDBACK: Okay. Editing an improvement.
- RESPONSE: Enjoys editing text.
-
- 05/21/95 Week's letters 3 1 1
- FEEDBACK: Good.
- RESPONSE: Fine.
-
- 06/11/95 Letter to Sen. Moynihan 4 1 1
- FEEDBACK: Did a quick and efficient job on congressional letters. Thanks
- RESPONSE: An interesting project.
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- Page No. 3 XYZ CORPORATION 07/15/95 20:40:37
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- WEIGHTED SCORES - JOBPLN
- OBSRVS COUNT: 3 WEIGHT: 3.00
- AVG RATE RBR: 3.33 SCORE: 10.00
- --------------------------------------------------------------------------
- Job Plan Item: 500 CATEG
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- PHONING T
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- Reqmnt: Places calls for the manager, as required.
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- Review:
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- OBS DATE EVENT RATING INFLUENCE RATER
- 05/16/95 Appts. for cust visits 5 1 1
- FEEDBACK: Excellent job. Handled custs well.
- RESPONSE: A fun challenge.
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- WEIGHTED SCORES - JOBPLN
- OBSRVS COUNT: 1 WEIGHT: 3.00
- AVG RATE RBR: 5.00 SCORE: 15.00
- --------------------------------------------------------------------------
- Job Plan Item: 600 CATEG
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- TRAFFIC T
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- Reqmnt: Efficiently screens phone calls, visitors and mail for the
- Department Manager; monitors and coordinates smooth flow of mail
- and paperwork processing within the Department Manager's staff
- and office area;
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- Review:
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- OBS DATE EVENT RATING INFLUENCE RATER
- 05/16/95 March review. 4 1 1
- FEEDBACK: Excellent judgement on screening.
- RESPONSE: Getting tougher to do - more complex.
-
- 05/16/95 Monday's mail 4 8 1
- FEEDBACK: Thanks for increased efficiency. Shows strong motivation.
- RESPONSE: Says even more improvement possible.
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- WEIGHTED SCORES - JOBPLN
- OBSRVS COUNT: 2 WEIGHT: 3.00
- AVG RATE RBR: 4.00 SCORE: 12.00
- --------------------------------------------------------------------------
- Job Plan Item: 700 CATEG
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- CLERICAL T
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- Reqmnt: Handles routine personnel, payroll, budget and purchasing
- tasks according to manager's guidelines;
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- Review:
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- OBS DATE EVENT RATING INFLUENCE RATER
- 05/16/95 Attendance reporting, June. 3 1 1
- FEEDBACK: Doing fine.
- RESPONSE: None.
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- Page No. 4 XYZ CORPORATION 07/15/95 20:40:37
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- WEIGHTED SCORES - JOBPLN
- OBSRVS COUNT: 1 WEIGHT: 4.00
- AVG RATE RBR: 3.00 SCORE: 12.00
- --------------------------------------------------------------------------
- Job Plan Item: 800 CATEG
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- SCHEDULING T
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- Reqmnt: Maintains calendar of appointments, project schedules and a
- log of key events; maintains schedules of the manager's and
- department's activities.
-
- Review:
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- OBS DATE EVENT RATING INFLUENCE RATER
- 05/16/95 Reviewed calender & event log 4 1 1
- FEEDBACK: Right on target. Neat & complete.
- RESPONSE: Can we computerize calendar?
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- 05/16/95 Nat'l sls mtng prep sched. 2 1 1
- FEEDBACK: Review logistics to be scheduled.
- RESPONSE: Unfamiliar with many of logistics.
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- WEIGHTED SCORES - JOBPLN
- OBSRVS COUNT: 2 WEIGHT: 4.00
- AVG RATE RBR: 3.00 SCORE: 12.00
- --------------------------------------------------------------------------
- Job Plan Item: 900 CATEG
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- MEETINGS T
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- Reqmnt: Handles and coordinates preparations for meetings such as:
- agenda preparation, contacting participants, and scheduling
- necessary facilities and equipment.
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- Review:
-
- OBS DATE EVENT RATING INFLUENCE RATER
- 05/16/95 Weekly staff meetings - May 3 1 1
- FEEDBACK: Remind attendees; do adgenda day before.
- RESPONSE: Attendees hard to pull in on time.
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- 05/16/95 Mktg strat presentation. 3 1 1
- FEEDBACK: Meeting arrangements were fine.
- RESPONSE: Glad it worked out.
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- WEIGHTED SCORES - JOBPLN
- OBSRVS COUNT: 2 WEIGHT: 3.00
- AVG RATE RBR: 3.00 SCORE: 9.00
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- Page No. 5 XYZ CORPORATION 07/15/95 20:40:37
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- Job Plan Item: 1000 CATEG
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- MINUTES T
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- Reqmnt: Writes minutes of departmental meetings and distributes
- copies to participants.
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- Review:
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- OBS DATE EVENT RATING INFLUENCE RATER
- 05/16/95 Monday staff mtng. minutes 4 8 1
- FEEDBACK: Accurate, thorough & timely job. Thanks.
- RESPONSE: Dull job, but knows importance.
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- WEIGHTED SCORES - JOBPLN
- OBSRVS COUNT: 1 WEIGHT: 3.00
- AVG RATE RBR: 4.00 SCORE: 12.00
- --------------------------------------------------------------------------
- Job Plan Item: 1100 CATEG
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- TRAVEL ARRANGEMENTS T
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- Reqmnt: Makes business travel arrangements for the manager and
- designated staff.
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- Review:
-
- OBS DATE EVENT RATING INFLUENCE RATER
- 05/16/95 DMA convention trip 5 1 1
- FEEDBACK: Hurray for making my trip a breeze!
- RESPONSE:
-
- WEIGHTED SCORES - JOBPLN
- OBSRVS COUNT: 1 WEIGHT: 3.00
- AVG RATE RBR: 5.00 SCORE: 15.00
- --------------------------------------------------------------------------
- Job Plan Item: 1200 CATEG
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- CLERICAL SUPERVISION T
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- Reqmnt: Trains, supervises, coaches and evaluates performance of
- clerical subordinates; coordinates administrative projects;
- exercises judgment in ways that accurately reflect departmental
- priorities, organizational policies, and ethical standards.
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- Review:
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- OBS DATE EVENT RATING INFLUENCE RATER
- 05/16/95 New data entry clerk. 4 1 1
- FEEDBACK: Quick & effective trng job w/new clerk.
- RESPONSE: Enjoys trng. Wants to go to
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- 05/16/95 Budget prep. project 3 1 1
- FEEDBACK: Listen to audio trng. on delegation skills.
- RESPONSE: Agrees need improvement.
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- Page No. 6 XYZ CORPORATION 07/15/95 20:40:37
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- 05/16/95 March late p.a. report 2 1 1
- FEEDBACK: Review P.A. instr. manual & get on sched.
- RESPONSE: Nervous about poss. confrontation over neg. P.A.
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- 05/16/95 Budget prep; sales plan prep. 4 1 1
- FEEDBACK: Excellent handle on admin. Gives me peace of mind.
- RESPONSE: Glad.
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- 05/16/95 Budget prep. 4 1 1
- FEEDBACK: Appreciate good judgement on budget presentation.
- RESPONSE: A tough job; enjoyed challenge.
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- WEIGHTED SCORES - JOBPLN
- OBSRVS COUNT: 5 WEIGHT: 4.00
- AVG RATE RBR: 3.40 SCORE: 13.60
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- Page No. 7 XYZ CORPORATION 07/15/95 20:40:37
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- SUMMARY EMPL#: 78423 JOBPLN
- OBSRV COUNT: 27 WEIGHT: 3.00
- AVG RATE RBR: 3.39 SCORE: 10.18
- WEIGHT SKEW: 1.28 (If wt skew < .8, score error unacceptable)
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- Reviewer's signature:............................ Title:..................
-
- Co-reviewers:.............................................................
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- EMPLOYEE ACKNOWLEDGEMENT - I have reviewed this performance evaluation
- report, am aware of its contents, and have discussed it with my manager.
- My signature only indicates my awareness of this report and does not
- necessarily imply my agreement with its contents or conclusions.
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- Employee signature:.............................. Date:...................
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- EMPLOYEE COMMENTS (at employee's option):
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