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-
- Help for Virus infection report
- -------------------------------
-
- The Virus infection report pop-up window displays when IBM AntiVirus/DOS h
- as found a possible virus on your system or on a diskette. Boot records an
- d files that might contain a virus are listed according to how certain it
- is that they are infected.
-
- You should examine the lists carefully and disinfect or erase anything tha
- t is infected. If you do not disinfect or erase infected items, it is very
- likely that the infection will continue to spread on your system and perh
- aps to other systems as well.
-
- Note that files that are erased cannot be recovered (not even with unerase
- utilities).
-
- Names of files that you erase are written to the log to help you restore t
- hem from backups if necessary. To view the log, select either Current log
- or Previous log from the Log menu on the main window.
-
- Occasionally, it might not be possible either to disinfect, or to erase or
- replace a file or boot record because the system does not allow it to be
- altered. This problem might occur if the operating system has locked the f
- ile or if a security system you are using does not give you write access t
- o the file or boot record. Consult the documentation for your operating sy
- stem, security system, and so forth for information on unlocking these fil
- es or boot records. Alternatively, you might be able to start your system
- from a diskette and use the IBM AntiVirus/DOS stand-alone program to disin
- fect or erase these files or boot records.
-
-
- Help for Definite
- _________________
-
- Boot records and files listed in the Definite selection box are definitely
- infected with the virus shown. IBM AntiVirus/DOS has verified that each r
- elevant piece of the virus is identical to the standard virus in IBM's col
- lection. This verification ensures that it is safe to disinfect it. Disinf
- ection is normally the correct thing to do, because it removes the virus a
- nd restores each boot record or file to its original, uninfected state.
-
- Initially, all items on this list are selected. All you have to do is to s
- elect the Disinfect push button to disinfect them.
-
- See the additional help for Erase/Replace before erasing anything. Note th
- at files that are erased cannot be recovered (not even with unerase utilit
- ies).
-
-
- Help for Disinfect
- __________________
-
- Use Disinfect to remove the virus from the selected items and restore them
- to their original, uninfected state.
-
- While the Windows portion of IBM AntiVirus/DOS correctly detects infected
- diskettes, it is not always able to disinfect them. If you find you have
- infected diskettes, we recommend that you invoke the DOS portion of the pr
- oduct by going to a DOS prompt, changing to the directory where IBM AntiVi
- rus/DOS is installed, and issuing the command IBMAVD.
-
-
- Help for Erase/Replace in Definite box
- ______________________________________
-
- Use Erase/Replace to overwrite and erase the selected items.
-
- Initially, all items on this list are selected. All you have to do is sele
- ct the Erase/Replace push button to erase files or replace boot records.
-
- When you use this feature to "erase" files, the files are first overwritte
- n and then deleted. This operation prevents infected files from being acci
- dentally restored with "unerase" utilities. Files that are erased in this
- way cannot be recovered (not even with unerase utilities).
-
- Names of files that you erase are written to the log to help you restore t
- hem from backups if necessary. To view the log, select either Current log
- or Previous log from the Log menu on the main window.
-
- "Replacing" the master boot record of a hard disk replaces it with a valid
- master boot record, which is normally the correct thing to do if they can
- not be disinfected. The only exception is when the hard disk had an unusua
- l master boot record similar to those used by some DOS security products.
- In these cases, "replacing" the master boot record might leave the system
- in an unusable state. Contact the vendor of the security product for assis
- tance before trying to remove the virus from these systems.
-
- Erase/Replace cannot be used to overwrite system boot records, including B
- oot Manager boot records, because their format depends on the particular v
- ersion of the operating system that you are using.
-
-
- Help for Select all in Definite box
- ___________________________________
-
- Use Select all to select all of the items in the Definite selection box. Y
- ou can then use Disinfect or Erase/Replace to disinfect or erase them all.
-
-
-
- Help for Deselect all in Definite box
- _____________________________________
-
- Use Deselect all to deselect all of the items in the Definite selection bo
- x. You can then select them individually and disinfect or erase them.
-
-
- Help for Probable
- _________________
-
- Boot records and files listed in the Probable selection box have a pattern
- of bytes similar to a pattern found in the standard virus in IBM's collec
- tion. As a result, they are probably infected with the virus shown or a vi
- rus closely related to it. It is not possible for IBM AntiVirus/DOS to det
- ermine that the virus is absolutely identical to the standard virus in IBM
- 's collection. As a result, attempting to remove the virus by disinfection
- might result in a damaged boot record or file. The correct action to take
- is almost always to "erase/replace" the infected objects. Infected files
- can then be replaced from backups or write-protected original diskettes.
-
- Initially, all items on this list are selected. All you have to do is sele
- ct the Erase/Replace push button to erase files or replace boot records.
-
- See the additional help for Erase/Replace before erasing anything. Note th
- at files that are erased cannot be recovered (not even with unerase utilit
- ies).
-
- Note that some other anti-virus programs can sometimes be identified as "p
- robably infected", because those programs do not use the recommended indus
- try techniques to avoid misleading identification. Contact the vendor of t
- he other anti-virus program for assistance.
-
-
- Help for Erase/Replace in Probable box
- ______________________________________
-
- Use Erase/Replace to overwrite and erase the selected items.
-
- Initially, all items in the selection box are selected. All you have to do
- is select the Erase/Replace push button to erase files or replace boot re
- cords.
-
- When you use this feature to "erase" files, the files are first overwritte
- n, then deleted. This operation prevents infected files from being acciden
- tally restored with "unerase" utilities. As a result, files that are erase
- d in this way cannot be recovered (not even with unerase utilities).
-
- Names of files that you erase are written to the log to help you in restor
- ing them from backups if necessary. To view the log, select either Current
- log or Previous log from the Log menu on the main window.
-
- "Replacing" the master boot record of a hard disk replaces it with a valid
- master boot record. This replacement is almost always the right thing to
- do. The only exceptions are when the hard disk had an unusual master boot
- record, similar to those used by some DOS security products. In these case
- s, "replacing" the master boot record might leave the system in an unusabl
- e state. Contact the vendor of the security product for assistance before
- trying to remove the virus from these systems.
-
- Erase/Replace cannot be used to overwrite system boot records because thei
- r format depends on the particular version of the operating system that yo
- u are using, including Boot Manager boot records.
-
-
- Help for Select all in Probable box
- ___________________________________
-
- Use Select all to select all of the items in the Probable selection box. Y
- ou can then use Erase/Replace to erase them all.
-
-
- Help for Deselect all in Probable box
- _____________________________________
-
- Use Deselect all to deselect all of the items in the Probable selection bo
- x. You can then select and erase them individually.
-
-
- Help for Suspicious
- ___________________
-
- Files listed in the Suspicious selection box have unusual properties or ch
- anges that are typical of virus infections. They are not infected with any
- virus that IBM AntiVirus/DOS knows about.
-
- IBM AntiVirus/DOS does not list boot records or files here just because th
- ey have changed. Boot records and files change on computers all the time f
- or reasons unrelated to viruses. IBM AntiVirus/DOS only reports files as "
- suspicious" if their pattern of change is typical of virus infections.
-
- You should examine the items in this list to determine if there is a good
- reason for them to have changed recently, other than a virus. One possible
- reason would be if these files were modified by some other anti-virus pro
- gram to "inoculate" them. Another reason would be if you recently updated
- these files, and you are absolutely certain that the updates are not infec
- ted.
-
- If you conclude that the files might be infected, the best thing to do is
- erase them and replace them from backups or write-protected, original disk
- ettes.
-
- Initially, no items in the selection box are selected. You should select t
- he files you want to erase or the boot records you want to replace. Then s
- elect the Erase/Replace push button to erase files or replace boot records
- .
-
- See the additional help for Erase/Replace before erasing anything. Note th
- at files that are erased cannot be recovered (not even with unerase utilit
- ies).
-
-
- Help for Erase/Replace in Suspicious box
- ________________________________________
-
- Use Erase/Replace to overwrite and erase the selected items.
-
- Initially, no items in the selection box are selected. You should select t
- he files you want to erase or the boot records you want to replace. Then s
- elect the Erase/Replace push button to erase files or replace boot records
- .
-
- When you use this feature to "erase" files, the files are first overwritte
- n and then deleted. This operation prevents infected files from being acci
- dentally restored with "unerase" utilities. As a result, files that are er
- ased in this way cannot be recovered (not even with unerase utilities).
-
- Names of files that you erase are written to the log to help you restore t
- hem from backups if necessary. To view the log, select either Current log
- or Previous log from the Log menu on the main window.
-
- "Replacing" the master boot record of a hard disk replaces it with a valid
- master boot record. This replacement is almost always the right thing to
- do. The only exceptions are when the hard disk had an unusual master boot
- record, similar to those used by some DOS security products. In these case
- s, "replacing" the master boot record might leave the system in an unusabl
- e state. Contact the vendor of the security product for assistance before
- trying to remove the virus from these systems.
-
- Erase/Replace cannot be used to overwrite system boot records or Boot Mana
- ger boot records because their format depends on the particular version of
- the operating system that you are using,
-
-
- Help for Select all in Suspicious box
- _____________________________________
-
- Use Select all to select all of the items in the Suspicious selection box.
- You can then use Erase/Replace to erase them all.
-
-
- Help for Deselect all in Suspicious box
- _______________________________________
-
- Use Deselect all to deselect all of the items in the Suspicious selection
- box. You can then select and erase them individually.
-