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Text File | 1994-05-04 | 20.0 KB | 629 lines

-------------------------------------------------- | To print this document, start Windows Notepad | | and open the file README.TXT in the FAXability| | directory. Print the file from Notepad. | -------------------------------------------------- ************************************************** RECENT NEWS ABOUT INTEL FAXability ************************************************** This document contains last-minute information about Version 2.01 of FAXability. There is important information in this document, so we recommend that you read it and keep it available for later use. The following topics are covered in this document: 1. Compatibility with Faxmodems Intel SatisFAXtion Modem/200, Modem/350 and Modem/400 Intel SatisFAXtion Modem/100, Modem/300 and Modem/400e Intel NetSatisFAXtion Fax Server External Faxmodems Other Faxmodems 2. Compatibility with Software Applications Using a DOS Window in Windows Attaching Files from Windows Applications Using FAX.EXE Other Applications 3. Corrections Keeping Copies of Faxes You Send Phone Numbers Displayed in the Group List Actual Size/Full Size Accelerator Keys in Word for Windows 4. Advanced Features Faxing from Multiple Applications Using the Bookcase Window in Help Scanning and Faxing Viewing in Pixel per Pixel Mode Turning Off the Address Book's Short Form 5. Options and Preferences 6. Troubleshooting Information Modifying Your AUTOEXEC.BAT File Sending Address Book Files Viewing Text Objects in Viewer and Cover Page Designer If a Grid Appears on Color Images when Faxed **************************************************** 1. COMPATIBILITY WITH FAXMODEMS ------------------------------- Intel SatisFAXtion Modem/200, Modem/350 and Modem/400 ------------------------------------------- If you have trouble sending file transfers (not faxes) to other FAXability users, you might need a new DOWNLOAD.200 or DOWNLOAD.400 file. To obtain a new file, call Intel's automated fax delivery system (800-525-3019 in the U.S.; see the inside back cover of the User's Guide for international numbers). Request one of the following documents: Product File Document Number ------- ---- --------------- SatisFAXtion Modem/200 28.EXE 0028 SatisFAXtion Modem/350 19.EXE 0019 SatisFAXtion Modem/400 29.EXE 0029 The files are self-extracting files. A READTHIS file explains how to extract the DOWNLOAD files. You can also obtain the files by calling the Intel BBS. The telephone number is printed on the inside back cover of the User's Guide. NOTE: The DOWNLOAD.400 file applies only to the SatisFAXtion Modem/400, not to the SatisFAXtion Modem/400e. If you have a SatisFAXtion Modem/400e, you don't need a new file. Intel SatisFAXtion Modem/100, Modem/300 and Modem/400e --------------------------------------------- If you have one of Intel's Class 1 SatisFAXtion faxmodems such as Modem/100, Modem/300, or Modem/400e, you might encounter a conflict between the DOS CASMODEM configuration file and the FAXability CASMODEM configuration file when you use the DOS Setup program (SETUP.EXE). The message notes that the files are of different lengths. Both SETUP.EXE and FAXability will work without problems and you can simply ignore the message. Intel NET SatisFAXtion Fax Server --------------------------------- You can use FAXability 2.0 to send and receive faxes through a NET SatisFAXtion fax server if all of these are true: * The fax server runs NET SatisFAXtion version 2.5 or later. * You already have a fax user account and FAXability Plus version 1.1. * You are not running Windows from a shared network directory. * You have your own copy of the FAXability 2.0 software. * Your fax server does not collect client billing information on the faxes you send. To install FAXability 2.0: Before running the FAXability 2.0 Install program, be sure to exit FAXability 1.1 and Faxbeep. If your system is set up to use both the DOS and Windows software to send and receive faxes on your fax server, skip step 2 of this procedure. The DOS FAXNODE TSR should run each time you start your system. Be sure the FAXNODE TSR is running on your system before you start Install. To do this and install FAXability: 1. Make sure your Windows directory contains a file named NETSAT.INI. If not, you or your LAN administrator should re-install your Windows fax software. 2. Exit Windows, change to your personal fax directory, type FAXSTART and press Enter. This loads the DOS FAXNODE TSR. 3. Restart Windows and run the FAXability 2.0 installation program. Install will recommend copying files to the shared user directory; change this path to your personal fax directory and ignore any warnings Install issues. If asked, select Install for a SatisFAXtion faxmodem. 4. Copy CAS.DLL from the FAXability directory in the shared user directory to your Windows directory. The CAS.DLL logs you into the fax server when you use FAXability. (Or, if you are a fax administrator or supervisor, make sure Faxbeep is running iconized on your system before you run FAXability. This logs you into the fax server without copying CAS.DLL to your Windows directory.) 5. Restart Windows. You can now use FAXability to send and receive faxes through the fax server. External Faxmodems ------------------ Don't turn your external faxmodem off and then on again while the CASMODEM program is running. If you do, the faxmodem will be unable to receive faxes. To correct the problem, restart your computer. Other Faxmodems --------------- Intel's automated fax delivery system contains an up- to-date listing of faxmodem compatibility information. To obtain a copy of this document, call 800-525-3019 (see the inside back cover of the User's Guide for international numbers). Request document 4220. **************************************************** 2. COMPATIBILITY WITH SOFTWARE APPLICATIONS ------------------------------------------- Using a DOS Window in Windows ----------------------------- This section applies only to Class 1, Class 2, and SENDFAX faxmodems (those that use CASMODEM.EXE as the CAS Manager). If your computer is connected to a local area network and you access network functions (such as electronic mail or printing), you might experience intermittent lockups when you open a DOS window. If so, edit your SYSTEM.INI file (located in your Windows directory). Add the following line in the [386Enh] section: TimerCriticalSection=500 If the problem persists, Microsoft recommends increasing the value up to 10000 (in increments of 1000). Attaching Files From Windows Applications ---------------------------------------------- To attach application files to your fax, the application must be registered for printing in the Windows Registration Database. This new technology is not available with all current Windows applications. For instance, Microsoft Word, Microsoft Excel, FileMaker Pro, and Corel Draw register in the database. Word Perfect, Quattro Pro, and QuarkXpress do not. If the application is not registered, FAXability does not attach the file. In addition, even if you have the default printer set properly in your Windows printer setup, some applications override the Windows default and always print documents to the printer set in their own Print Setup dialogs. Attaching files from such programs to a fax you are sending could result in the fax going to a printer rather than to your faxmodem. For example, in FileMaker, VISIO, Harvard Graphics, Lotus 1-2-3, Ami Pro, and PowerPoint,you must set the printer to FAXability on FAXMODEM from each application's Print Setup dialog before you send the fax. If your application does not register for printing, or if it retains control of the printer setting, it may be easier to simply open the application and print to FAXability on FAXMODEM to fax the file. See also the Faxing from Multiple Applications section later in this file. Using FAX.EXE ------------- FAXability's custom cover page, fax viewing and fax annotating features are not compatible with the viewing function of Intel's DOS-based faxing software FAX.EXE. You cannot use FAX.EXE to view received faxes that have been previously viewed with FAXability. Nor can you use FAX.EXE to view cover pages of faxes that you send with from FAXability 2.0 from your own system. In addition, FAXability's remote retrieval can only retrieve faxes received since the last time you closed FAX.EXE. Other Applications ------------------ Intel's automated fax delivery system contains an up- to-date listing of compatibility issues with FAXability and other applications. To obtain a copy of this document, call 800-525-3019 (see the inside back cover of the User's Guide for international numbers). Request document 4056. **************************************************** 3. CORRECTIONS The following sections contain corrections to the manuals and on-line help. Keeping Copies of the Faxes You Send ------------------------------------ When faxing, FAXability creates graphics files that it sends across the phone lines. The User's Guide states that by default FAXability deletes these files once they've been sent. This isn't true. The default setting is to save these files so you can view the faxes you've sent or forward them to others. However, these fax files can be quite large and can fill up your hard disk over time. To conserve disk space, do one of the following: * Delete entries from your Outbox when you no longer need them. This will also delete the temporary fax files. * Turn off the automatic saving of these files. You can do this from the Send Fax dialog. Choose the Options button. In the Options dialog, choose Delete When Successful. If you turn off automatic saving, you can't use FAXability to view fax files after you send them. However, you can start the application you used to create the document and view the document there, just as you would if you had printed the document to a printer. Phone Numbers Displayed in the Group List ----------------------------------------- When sending a fax or file transfer, you can pick a name from the Address Book and add it to the Send dialog's Group List. The User's Guide, page 47, states that the number in the Group List will be the exact number to be dialed. However, there is one exception. If you've included an extension with the number when you added it to the Address Book (see the Address Book User's Guide for information about extensions), the extension may not be listed in the Group List, and it will not appear on the cover page. The extension will be dialed; it just won't appear. This helps keep sensitive credit card information (which might be in the extension) from appearing in your outgoing faxes. Actual Size/Full Size --------------------- Pages 74, 75, and 130 of the User's Guide refer to Full Size view of cover pages; the View menu item is Actual Size. The terms are equivalent. Accelerator Keys in Word for Windows ------------------------------------ Page 146 of the User's Guide says that the accelerator key will be N when you enter Sen&dFax for your menu item; this is incorrect. The accelerator key is D when you enter Sen&dFax. **************************************************** 4. ADVANCED FEATURES -------------------- The following sections describe features of FAXability and Address Book that aren't fully covered in the User's Guide. Faxing from Multiple Applications --------------------------------- FAXability allows you to print to the FAXability on FAXMODEM printer driver from several applications and send all of the documents as part of the same fax. This is especially convenient if you want to send just a few pages from each document. To print from multiple applications: 1. Open the first application and print to FAXability's driver. 2. When the Send Fax dialog appears, instead of filling it out and choosing the Send button, open another application and print to FAXability's driver. The second document is added to the same send. 3. Continue printing as many documents as you like. When you finish, fill out the Send Fax dialog and send the fax. When you combine documents into a fax in this manner, the list of attached documents on the Send Fax dialog won't indicate how many documents are combined. To see the list, choose the Options button and check the Preview Outgoing Fax box. Then, whenever you send the fax, FAXability will display a list of documents and give you the option to view each. Using the Bookcase Window in Help --------------------------------- Included with FAXability's help system is an application called Bookcase. Bookcase shows an outline of help files for both Address Book and FAXability. To display the Bookcase window, open the help window and click on the Bookcase button. Expand and collapse items by double-clicking titles with a book icon. On titles with a page icon, double-click to jump to the topic. You can search across all help files from the Bookcase Search. Scanning and Faxing ------------------- FAXability uses the TWAIN interface to support scanners. More and more scanner vendors are offering Windows drivers to provide TWAIN support. If your scanner didn't come with a TWAIN driver, contact your scanner manufacturer to see if there's one available now. Even if your scanner doesn't have a TWAIN driver, you can still fax scanned images by printing them to the FAXability on FAXMODEM printer driver. See Chapter 12 in the User's Guide for details. Viewing in Pixel per Pixel Mode ------------------------------- If you need precise control when designing cover pages or need to see EXACTLY how your fax will look before sending it, view the fax or cover page in actual size mode and then zoom in to 400%. In this view, every pixel (dot) on the fax appears as a pixel on the screen. Turning Off the Address Book's Short Form ----------------------------------------- By default, whenever you choose the Address Book's Add button to add a person to your Address Book file, the Add Individual-Short Form dialog appears. This abbreviated form lets you enter just the basic information about that person. To add more information, you need to choose the Long Form button (or edit that individual later). If you find that you're always entering more than the basic information, you can turn off the short form. In this case, the long form appears whenever you add an individual. Follow these steps to turn off the short form. 1. Make a copy of ICOMMAB.INI, located in your Windows directory. Then, with a text editor, edit ICOMMAB.INI. 2. In the [Address Book] section, add the line: AlwaysUseLongForm=1 3. Save the file, then close the Address Book if it's running and restart it. **************************************************** 5. OPTIONS AND PREFERENCES -------------------------- There are several places in FAXability where you can set options and preferences that will remain in effect even after you restart your computer. Generally, preferences can be set when you choose: * The Cover Page and Options buttons when Sending a fax * The Options Menu in the FAXability Manager * Preferences in the Edit Menu for Address Book The most common options and preferences include: * Turning off the Beep (and setting other ways to notify you of received faxes). * Setting how to handle files created when you send a fax. * Turning previewing on or off. * Turning on the menu in the Send dialog's Note window. * Displaying the markup tools in the Viewer window. * Address Book font size, double-click behavior, and sorting. **************************************************** 6. TROUBLESHOOTING INFORMATION ------------------------------ Most troubleshooting information is available in FAXability's on-line help. From the FAXability manager, open the Help menu and choose Troubleshooting. The following sections provide additional troubleshooting tips and list some situations to watch out for. Modifying Your AUTOEXEC.BAT File -------------------------------- If you have a Class 1, Class 2, or SENDFAX faxmodem, you must run a program called CASMODEM.EXE for FAXability to work correctly. CASMODEM.EXE is the CAS manager that FAXability needs to send and receive faxes. If you have a SatisFAXtion Class 1 faxmodem, your faxmodem's setup program adds a CASMODEM command line to your AUTOEXEC.BAT file. If you have a different model or brand, FAXability's INSTALL program adds the command line. If you edit the AUTOEXEC.BAT file yourself, make sure the CASMODEM line appears: * After command lines for disk caches * After command lines for network drivers * Before command lines to run menu or shell programs (such as Windows) * Before command lines to run application programs or batch files Do not load CASMODEM high. Instead, provide at least 64K bytes of EMS memory for CASMODEM to load into. Refer to Advanced CASMODEM Options in Help for more information on EMS memory. If you have an Intel SatisFAXtion faxmodem that doesn't support Class 1 faxing, run your faxmodem's installation program before installing FAXability. If there's an option, make sure to include CAS in the installation. Also, let the installation program update your AUTOEXEC.BAT file if it needs to. Sending Address Book Files -------------------------- Although you can use FAXability to send Address Book files as file transfers to other FAXability users, don't send the Address Book files that are listed in the File menu (the last four files you opened). If you try, an error might occur and cause the Address Book to stop functioning. If you need to send one of the active Address Book files, make a copy of the file and send the copy. Viewing Text Objects in Viewer and Cover Page Designer ---------------------------------------------- With some video drivers, text objects can appear wider than they actually are when printed or faxed. This happens because at small sizes, the characters sometimes don't resize properly. This problem isn't unique to FAXability; it's evident in all programs that display and resize characters. If you notice problems when annotating a fax or designing a cover page, zoom in to the largest view possible. The closer the image is to actual size, the more accurate the character sizes will be. If a Grid Appears on Color Images when Faxed -------------------------------------------- If you include color images in your documents and print them to the FAXability on FAXMODEM printer driver, the resulting fax might sometimes have a fine grid printed on top of the image. To prevent this, examine the application's Print Setup dialog. Turn on any options that cause the application to use the printer's resolution or half- toning, such as: Use Printer's Resolution Use Printer's Halftoning Use Printer's Dithering Use Printer's Scaling This ensures that FAXability (and not the application) will convert the image to the proper format and size. **************************************************** END OF RECENT NEWS ABOUT INTEL FAXability PLUS/OCR FOR WINDOWS ****************************************************