/ Mac Power 1997 January / macpower199701.bin / AMUG / Utilities_48 / PrinterSwitch 1.1.sit / PrinterSwitch 1.1 / Extras / Problem Report Form

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MacOS 8.1

Win98

DOS

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|00000000| 00 13 50 72 6f 62 6c 65 | 6d 20 52 65 70 6f 72 74 |..Proble|m Report|
|00000010| 20 46 6f 72 6d 00 00 00 | 00 00 00 00 00 00 00 00 | Form...|........|
|00000020| 00 00 00 00 00 00 00 00 | 00 00 00 00 00 00 00 00 |........|........|
|00000030| 00 00 00 00 00 00 00 00 | 00 00 00 00 00 00 00 00 |........|........|
|00000040| 00 54 45 58 54 74 74 78 | 74 01 00 00 00 00 00 00 |.TEXTttx|t.......|
|00000050| 00 00 00 00 00 05 66 00 | 00 01 74 ae 76 41 4e ae |......f.|..t.vAN.|
|00000060| 76 41 4e 00 00 00 00 00 | 00 00 00 00 00 00 00 00 |vAN.....|........|
|00000070| 00 00 00 00 00 00 00 00 | 00 00 81 81 5d bb 00 00 |........|....]...|
|00000080| 20 50 72 69 6e 74 65 72 | 53 77 69 74 63 68 20 52 | Printer|Switch R|
|00000090| 65 70 6f 72 74 20 46 6f | 72 6d 0d 0d a5 20 50 6c |eport Fo|rm... Pl|
|000000a0| 65 61 73 65 20 75 73 65 | 20 74 68 69 73 20 66 6f |ease use| this fo|
|000000b0| 72 6d 20 74 6f 20 74 65 | 6c 6c 20 75 73 20 68 6f |rm to te|ll us ho|
|000000c0| 77 20 50 72 69 6e 74 65 | 72 53 77 69 74 63 68 20 |w Printe|rSwitch |
|000000d0| 69 73 20 70 65 72 66 6f | 72 6d 69 6e 67 20 66 6f |is perfo|rming fo|
|000000e0| 72 20 79 6f 75 2e 20 42 | 72 6f 6f 6b 6c 69 6e 65 |r you. B|rookline|
|000000f0| 20 53 6f 66 74 77 61 72 | 65 20 61 70 70 72 65 63 | Softwar|e apprec|
|00000100| 69 61 74 65 73 20 79 6f | 75 72 20 68 65 6c 70 20 |iates yo|ur help |
|00000110| 69 6e 20 74 72 61 63 6b | 69 6e 67 20 64 6f 77 6e |in track|ing down|
|00000120| 20 70 72 6f 62 6c 65 6d | 73 3b 20 79 6f 75 72 20 | problem|s; your |
|00000130| 68 65 6c 70 20 77 69 6c | 6c 20 61 6c 6c 6f 77 20 |help wil|l allow |
|00000140| 75 73 20 74 6f 20 66 69 | 78 20 62 75 67 73 20 66 |us to fi|x bugs f|
|00000150| 61 73 74 65 72 2e 0d 0d | a5 ca 4f 6e 63 65 20 79 |aster...|..Once y|
|00000160| 6f 75 20 68 61 76 65 20 | 63 6f 6d 70 6c 65 74 65 |ou have |complete|
|00000170| 64 20 74 68 69 73 20 66 | 6f 72 6d 2c 20 73 65 6e |d this f|orm, sen|
|00000180| 64 20 69 74 20 76 69 61 | 20 65 6d 61 69 6c 20 74 |d it via| email t|
|00000190| 6f 3a 20 42 72 6f 6f 6b | 6c 69 6e 65 5f 53 6f 66 |o: Brook|line_Sof|
|000001a0| 74 77 61 72 65 40 6b 61 | 67 69 2e 63 6f 6d 2e 20 |tware@ka|gi.com. |
|000001b0| 59 6f 75 72 20 72 65 70 | 6f 72 74 20 77 69 6c 6c |Your rep|ort will|
|000001c0| 20 62 65 20 69 6e 76 65 | 73 74 69 67 61 74 65 64 | be inve|stigated|
|000001d0| 20 70 72 6f 6d 70 74 6c | 79 2e 20 54 68 61 6e 6b | promptl|y. Thank|
|000001e0| 73 20 61 67 61 69 6e 21 | 0d 0d 2d 2d 2d 2d 2d 2d |s again!|..------|
|000001f0| 2d 2d 2d 2d 2d 2d 2d 2d | 2d 2d 2d 2d 2d 2d 2d 2d |--------|--------|
|00000200| 2d 2d 2d 2d 2d 2d 2d 2d | 2d 2d 2d 2d 2d 2d 2d 2d |--------|--------|
|00000210| 2d 2d 2d 2d 2d 2d 2d 2d | 2d 2d 2d 2d 2d 2d 2d 2d |--------|--------|
|00000220| 2d 2d 2d 2d 2d 0d 0d 59 | 6f 75 72 20 4e 61 6d 65 |-----..Y|our Name|
|00000230| 3a 0d 0d 59 6f 75 72 20 | 45 6d 61 69 6c 20 61 64 |:..Your |Email ad|
|00000240| 64 72 65 73 73 3a 0d 0d | 50 72 69 6e 74 65 72 53 |dress:..|PrinterS|
|00000250| 77 69 74 63 68 20 56 65 | 72 73 69 6f 6e 20 28 69 |witch Ve|rsion (i|
|00000260| 2e 65 2e 20 56 65 72 73 | 69 6f 6e 20 31 2e 31 29 |.e. Vers|ion 1.1)|
|00000270| 0d 0d 43 6f 6d 70 75 74 | 65 72 20 4d 61 6b 65 20 |..Comput|er Make |
|00000280| 26 20 4d 6f 64 65 6c 20 | 28 69 2e 65 2e 20 4d 61 |& Model |(i.e. Ma|
|00000290| 63 69 6e 74 6f 73 68 20 | 51 75 61 64 72 61 20 37 |cintosh |Quadra 7|
|000002a0| 30 30 29 3a 0d 0d 53 79 | 73 74 65 6d 20 53 6f 66 |00):..Sy|stem Sof|
|000002b0| 74 77 61 72 65 20 56 65 | 72 73 69 6f 6e 20 28 69 |tware Ve|rsion (i|
|000002c0| 2e 65 2e 20 53 79 73 74 | 65 6d 20 37 2e 35 2e 31 |.e. Syst|em 7.5.1|
|000002d0| 29 0d 0d 50 72 69 6e 74 | 65 72 73 2c 20 4d 61 6b |)..Print|ers, Mak|
|000002e0| 65 20 26 20 4d 6f 64 65 | 6c 20 28 6c 6f 63 61 6c |e & Mode|l (local|
|000002f0| 20 61 6e 64 20 6e 65 74 | 77 6f 72 6b 20 62 61 73 | and net|work bas|
|00000300| 65 64 3b 20 69 2e 65 2e | 20 41 70 70 6c 65 20 4c |ed; i.e.| Apple L|
|00000310| 61 73 65 72 57 72 69 74 | 65 72 20 36 33 30 29 3a |aserWrit|er 630):|
|00000320| 0d 0d 50 72 69 6e 74 65 | 72 20 64 72 69 76 65 72 |..Printe|r driver|
|00000330| 73 2c 20 4e 61 6d 65 20 | 61 6e 64 20 76 65 72 73 |s, Name |and vers|
|00000340| 69 6f 6e 20 6e 75 6d 62 | 65 72 20 28 69 2e 65 2e |ion numb|er (i.e.|
|00000350| 20 4c 61 73 65 72 57 72 | 69 74 65 72 20 38 2e 33 | LaserWr|iter 8.3|
|00000360| 29 0d 0d 41 70 70 6c 69 | 63 61 74 69 6f 6e 20 73 |)..Appli|cation s|
|00000370| 6f 66 74 77 61 72 65 20 | 79 6f 75 20 77 65 72 65 |oftware |you were|
|00000380| 20 75 73 69 6e 67 20 61 | 74 20 74 68 65 20 74 69 | using a|t the ti|
|00000390| 6d 65 20 6f 66 20 74 68 | 65 20 70 72 6f 62 6c 65 |me of th|e proble|
|000003a0| 6d 20 28 69 2e 65 2e 20 | 4d 69 63 72 6f 73 6f 66 |m (i.e. |Microsof|
|000003b0| 74 20 57 6f 72 64 29 0d | 0d 42 72 69 65 66 6c 79 |t Word).|.Briefly|
|000003c0| 20 64 65 73 63 72 69 62 | 65 20 74 68 65 20 70 72 | describ|e the pr|
|000003d0| 6f 62 6c 65 6d 20 79 6f | 75 20 61 72 65 20 65 78 |oblem yo|u are ex|
|000003e0| 70 65 72 69 65 6e 63 69 | 6e 67 3a 0d 0d 0d 0d 0d |perienci|ng:.....|
|000003f0| 0d 0d 0d 44 69 64 20 79 | 6f 75 72 20 63 6f 6d 70 |...Did y|our comp|
|00000400| 75 74 65 72 20 63 72 61 | 73 68 3f 20 28 79 65 73 |uter cra|sh? (yes|
|00000410| 20 2f 20 6e 6f 29 0d 0d | 57 61 73 20 74 68 61 74 | / no)..|Was that|
|00000420| 20 61 20 62 75 6d 6d 65 | 72 3f 20 28 79 65 73 2f | a bumme|r? (yes/|
|00000430| 6e 6f 29 0d 0d 43 61 6e | 20 79 6f 75 20 72 65 70 |no)..Can| you rep|
|00000440| 72 6f 64 75 63 65 20 74 | 68 65 20 70 72 6f 62 6c |roduce t|he probl|
|00000450| 65 6d 20 72 65 6c 69 61 | 62 6c 79 3f 20 28 79 65 |em relia|bly? (ye|
|00000460| 73 2f 6e 6f 29 0d 0d 49 | 66 20 79 65 73 2c 20 70 |s/no)..I|f yes, p|
|00000470| 6c 65 61 73 65 20 6c 69 | 73 74 20 74 68 65 20 65 |lease li|st the e|
|00000480| 78 61 63 74 20 73 74 65 | 70 73 20 72 65 71 75 69 |xact ste|ps requi|
|00000490| 72 65 64 20 74 6f 20 72 | 65 70 72 6f 64 75 63 65 |red to r|eproduce|
|000004a0| 20 74 68 65 20 70 72 6f | 62 6c 65 6d 2e 0d 28 69 | the pro|blem..(i|
|000004b0| 2e 65 2e 20 31 2e 20 54 | 75 72 6e 20 6f 6e 20 63 |.e. 1. T|urn on c|
|000004c0| 6f 6d 70 75 74 65 72 20 | 32 2e 20 54 68 72 6f 77 |omputer |2. Throw|
|000004d0| 20 69 74 20 6f 75 74 20 | 74 68 65 20 77 69 6e 64 | it out |the wind|
|000004e0| 6f 77 29 0d 0d 0d 0d 0d | 0d 0d 0d 0d 0d 49 66 20 |ow).....|.....If |
|000004f0| 79 6f 75 20 63 72 61 73 | 68 65 64 20 69 6e 74 6f |you cras|hed into|
|00000500| 20 4d 61 63 73 62 75 67 | 20 61 6e 64 20 79 6f 75 | Macsbug| and you|
|00000510| 20 63 61 6e 20 70 72 6f | 64 75 63 65 20 61 20 22 | can pro|duce a "|
|00000520| 53 74 64 4c 6f 67 22 20 | 6f 75 74 70 75 74 20 66 |StdLog" |output f|
|00000530| 69 6c 65 2c 20 70 6c 65 | 61 73 65 20 61 74 74 61 |ile, ple|ase atta|
|00000540| 63 68 20 69 74 20 62 65 | 6c 6f 77 20 28 63 6f 70 |ch it be|low (cop|
|00000550| 79 20 26 20 70 61 73 74 | 65 29 2e 20 41 6e 79 20 |y & past|e). Any |
|00000560| 61 64 64 69 74 69 6f 6e | 61 6c 20 69 6e 66 6f 72 |addition|al infor|
|00000570| 6d 61 74 69 6f 6e 20 6d | 61 79 20 61 6c 73 6f 20 |mation m|ay also |
|00000580| 62 65 20 61 74 74 61 63 | 68 65 64 20 68 65 72 65 |be attac|hed here|
|00000590| 2e 0d 0d 0d 0d 0d 0d 0d | 0d 2d 2d 2d 2d 2d 2d 2d |........|.-------|
|000005a0| 2d 2d 2d 2d 2d 2d 2d 2d | 2d 2d 2d 2d 2d 2d 2d 2d |--------|--------|
|000005b0| 2d 2d 2d 2d 2d 2d 2d 2d | 2d 2d 2d 2d 2d 2d 2d 2d |--------|--------|
|000005c0| 2d 2d 2d 2d 2d 2d 2d 2d | 2d 2d 2d 2d 2d 2d 2d 2d |--------|--------|
|000005d0| 2d 2d 2d 2d 0d 0d 45 6e | 64 20 6f 66 20 64 6f 63 |----..En|d of doc|
|000005e0| 75 6d 65 6e 74 0d 00 00 | 00 00 00 00 00 00 00 00 |ument...|........|
|000005f0| 00 00 00 00 00 00 00 00 | 00 00 00 00 00 00 00 00 |........|........|
|00000600| 00 00 01 00 00 00 01 42 | 00 00 00 42 00 00 00 32 |.......B|...B...2|
|00000610| 72 69 6e 74 65 72 49 6e | 66 6f 00 00 00 4e 56 ff |rinterIn|fo...NV.|
|00000620| fe 48 e7 10 30 26 6e 00 | 08 95 ca 59 4f 2f 3c 61 |.H..0&n.|...YO/<a|
|00000630| 13 50 72 6f 62 6c 65 6d | 20 52 65 70 6f 72 74 20 |.Problem| Report |
|00000640| 46 6f 72 6d 02 00 00 00 | 54 45 58 54 74 74 78 74 |Form....|TEXTttxt|
|00000650| 00 00 54 45 58 54 74 74 | 78 74 01 00 ff ff ff ff |..TEXTtt|xt......|
|00000660| 00 00 00 00 00 00 00 00 | 00 00 00 00 00 00 00 01 |........|........|
|00000670| bc a3 ad 31 58 69 00 00 | 05 6d 00 00 01 74 00 30 |...1Xi..|.m...t.0|
|00000680| 03 4f ef 00 0a 4c df 0c | 08 4e 5e 4e 75 9a 55 73 |.O...L..|.N^Nu.Us|
|00000690| 65 50 72 69 6e 74 65 72 | 45 78 74 65 6e 73 69 6f |ePrinter|Extensio|
|000006a0| 6e 52 65 73 46 69 6c 65 | 00 00 00 4e 56 ff fe 2f |nResFile|...NV../|
|000006b0| 0a 24 6e 00 0c 42 27 a9 | 9b 55 4f 2f 2e 00 08 1f |.$n..B'.|.UO/....|
|000006c0| 2e 00 10 70 0d aa 52 30 | 1f 34 80 1f 3c 00 01 a9 |...p..R0|.4..<...|
|000006d0| 9b 55 4f a9 af 30 1f 3d | 40 ff fe 67 06 30 2e ff |.UO..0.=|@..g.0..|
|000006e0| fe 60 16 0c 52 ff ff 66 | 06 30 3c ff 40 60 0a 4a |.`..R..f|.0<.@`.J|
|000006f0| 52 67 04 3f 12 a9 98 70 | 00 24 5f 4e 5e 4e 75 90 |Rg.?...p|.$_N^Nu.|
|00000700| 00 00 00 3e 00 03 00 00 | 00 00 00 0e 00 0a 00 10 |...>....|........|
|00000710| 00 00 00 0c 00 00 00 00 | 00 00 00 00 00 01 00 19 |........|........|
|00000720| 00 12 00 10 00 00 00 18 | 00 00 00 00 00 00 00 00 |........|........|
|00000730| 00 1c 00 0e 00 0a 00 10 | 01 00 00 0c 00 00 00 00 |........|........|
|00000740| 00 00 00 00 01 00 00 00 | 01 42 00 00 00 42 00 00 |........|.B...B..|
|00000750| 00 32 04 59 fa a8 1b ea | 00 00 00 1c 00 32 00 00 |.2.Y....|.....2..|
|00000760| 73 74 79 6c 00 00 00 0a | 00 80 ff ff 00 00 00 00 |styl....|........|
|00000770| 04 59 fb f0 00 00 00 00 | 00 00 00 00 00 00 00 00 |.Y......|........|
+--------+-------------------------+-------------------------+--------+--------+