home *** CD-ROM | disk | FTP | other *** search
/ 203.33.198.31 / ftp-203.33.198.31.7z / 203.33.198.31 / Reports / tsgal0401m000 / tsgal0401m000.bomi.l < prev    next >
Encoding:
Text File  |  2013-01-10  |  4.5 KB  |  44 lines
  1. Created On : Jan 10 2013  3:35PM
  2. Service Order : 360000 To 365000 
  3. Service Order Date : 01/01/1900 To 11/11/2011
  4. Report Name : Summary Report(Franchisee wise)
  5.  
  6. Area : S06  
  7. Franchisee : D27KXC / KITCH INNOVAA                      
  8. +----------------------------------------------------------------------------------------------------------------------------------------+
  9. |             |8 hours     |16 hours    |24 hours    |48 hours    |72 hours    |96 hours    |120 hours   |>120 hours  |Avg.response time |
  10. |             |            |            |            |            |            |            |            |            |for updated orders|
  11. |             |------------+------------+------------+------------+------------+------------+------------+------------+------------------|
  12. |             |No.   | %   |No.   | %   |No.   | %   | No.  | %   | No.  | %   | No.  | %   | No.  | %   | No.  | %   |                  |
  13. |-------------+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------------------|
  14. |First        |2     |0.7  |12    |4.4  |63    |23.1 |107   |39.2 |25    |9.2  |24    |8.8  |9     |3.3  |31    |11.4 |79 Hrs 55.0 Mts   |
  15. |Response     |      |     |      |     |      |     |      |     |      |     |      |     |      |     |      |     |                  |
  16. |-------------+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------------------|
  17. |Completed    |2     |0.7  |7     |2.6  |56    |20.5 |116   |42.5 |27    |9.9  |25    |9.2  |9     |3.3  |31    |11.4 |80 Hrs 43.0 Mts   |
  18. |Response     |      |     |      |     |      |     |      |     |      |     |      |     |      |     |      |     |                  |
  19. |-------------+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------------------|
  20. |Pending      |0     |0.0  |0     |0.0  |0     |0.0  |0     |0.0  |0     |0.0  |0     |0.0  |0     |0.0  |0     |0.0  |                  |
  21. |Calls        |      |     |      |     |      |     |      |     |      |     |      |     |      |     |      |     |                  |
  22. |-------------+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------------------|
  23. Total no of calls : 273   
  24.  
  25. Area : S06  
  26. Franchisee : D27KWC / K R H S                            
  27. +----------------------------------------------------------------------------------------------------------------------------------------+
  28. |             |8 hours     |16 hours    |24 hours    |48 hours    |72 hours    |96 hours    |120 hours   |>120 hours  |Avg.response time |
  29. |             |            |            |            |            |            |            |            |            |for updated orders|
  30. |             |------------+------------+------------+------------+------------+------------+------------+------------+------------------|
  31. |             |No.   | %   |No.   | %   |No.   | %   | No.  | %   | No.  | %   | No.  | %   | No.  | %   | No.  | %   |                  |
  32. |-------------+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------------------|
  33. |First        |7     |1.1  |15    |2.3  |219   |33.0 |242   |36.4 |56    |8.4  |35    |5.3  |9     |1.4  |81    |12.2 |89 Hrs 4.0 Mts    |
  34. |Response     |      |     |      |     |      |     |      |     |      |     |      |     |      |     |      |     |                  |
  35. |-------------+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------------------|
  36. |Completed    |5     |0.8  |12    |1.8  |196   |29.5 |264   |39.8 |57    |8.6  |35    |5.3  |12    |1.8  |83    |12.5 |91 Hrs 15.0 Mts   |
  37. |Response     |      |     |      |     |      |     |      |     |      |     |      |     |      |     |      |     |                  |
  38. |-------------+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------------------|
  39. |Pending      |0     |0.0  |0     |0.0  |0     |0.0  |0     |0.0  |0     |0.0  |0     |0.0  |0     |0.0  |0     |0.0  |                  |
  40. |Calls        |      |     |      |     |      |     |      |     |      |     |      |     |      |     |      |     |                  |
  41. |-------------+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------+-----+------------------|
  42. Total no of calls : 664   
  43.  
  44.