Date : 25/12/2009 13:07:59 Print Costed Calls Report
Service Order Reported Date Costed Date Call Centre Updation Date Customer Name Telephone Res Mobile Number Frch Code Franchisee Name Overall Service exp Technician exp Technician Visit Technician Soft Skills Technician Visit Date Technician Visit Time Technical Knowledge of Technician Pay the Technician Amount Disposition Action to be taken Agent Login Customer Conversation
967338 =T("01/12/2009") =T("09/12/2009") =T("09/12/2009") SANTOSH BABURAO KALE 9096480088 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("12/07/2009") 1100 GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERVICE .SUGG -EXPLAINED THE DEMO WELL.
967371 =T("01/12/2009") =T("04/12/2009") =T("04/12/2009") SATYABHAMA VITTHAL BHALERAO 9595714838 9595714838 42U7RP M/S SHIVAM SALES & SERVICES FAIR FAIR YES GOOD =T("12/03/2009") 1200 FAIR NO SURVEY COMPLETED SEND TECH cobmccag CUST SATIS FIED WITH THE SERVICE .BUT STILL IN MIDDLE NOISE COMES .SO FOR THE SAME SHE WILL CALL AGAIN ON CUST CARE NO
967434 =T("01/12/2009") =T("10/12/2009") =T("11/12/2009") KADAR SAHAYAD 9272345350 42U7RP M/S SHIVAM SALES & SERVICES FAIR FAIR YES GOOD =T("12/08/2009") 1430 FAIR NO SURVEY COMPLETED NA cobmccag CUST WAS NT SATIS WITH THE SERVICE .BECAUSE STILL HE IS FACING THE SAME PROB .SO HE WILL CALL AGAIN ON CUST CARE NO
967462 =T("01/12/2009") =T("04/12/2009") =T("04/12/2009") SANJAY NAVISAY 9767593522 42U7RP M/S SHIVAM SALES & SERVICES =T("12/02/2009") DOES NOT HAVE TIME NA cobmccag CUST ASK TO CALL BACK ON THIS NO 02112269258 -CONTACTED PERSON ASK TO CALL BACK LATER AS HE WAS NOT AWARE OF IT .
967503 =T("01/12/2009") =T("03/12/2009") =T("03/12/2009") ARVIND NAIR 9764521004 42U7RP M/S SHIVAM SALES & SERVICES =T("") RINGING NO RESPONSE cobmccag RNG
967504 =T("01/12/2009") =T("03/12/2009") =T("03/12/2009") ARVIND NAIR 9764521004 42U7RP M/S SHIVAM SALES & SERVICES =T("") HUNG UP cobmccag CUST REFUSE TO SPEAK & DISCONNECT THE LINE
967505 =T("01/12/2009") =T("07/12/2009") =T("08/12/2009") ARVIND NAIR 9764521004 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("12/05/2009") 1500 GOOD YES 1750 SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .TECH TOOK 1750/- TO CHANGE GAS ,COMPRESSOR
967556 =T("02/12/2009") =T("07/12/2009") =T("08/12/2009") BABU NATH GAIKWAD 9673201998 42U7RP M/S SHIVAM SALES & SERVICES FAIR FAIR YES FAIR =T("12/05/2009") 1300 FAIR NO SURVEY COMPLETED NA cobmccag CUST WAS NT SATIS WITH THE SERVICE .BECAUSE STILL HE IS FACING THE SAME PROB .SO HE WILL CALL AGAIN ON CUST CARE NO
967570 =T("02/12/2009") =T("04/12/2009") =T("04/12/2009") DINESH IMLE 9673330098 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("12/03/2009") 1400 GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .
967577 =T("02/12/2009") =T("08/12/2009") =T("09/12/2009") VIJAY SARJERAO DHIWAR 9604845542 9881316883 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("12/08/2009") 1400 GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .
967600 =T("02/12/2009") =T("08/12/2009") =T("09/12/2009") M K TANAWADE 9372663523 9326655327 42U7RP M/S SHIVAM SALES & SERVICES FAIR FAIR YES GOOD =T("12/08/2009") 1000 FAIR NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .BUT EVEN CUST SAYS THAT TECH SHOULD HAVE KNOWLEDGE OF THE PRODUCT BECAUSE HE GOT THE SERVICE LATE .
967648 =T("02/12/2009") =T("04/12/2009") =T("04/12/2009") RAJESH SURESH JAGTAP 224353 9850899465 42U7RP M/S SHIVAM SALES & SERVICES =T("") SURVEY COMPLETED NA cobmccag CUST UNABLE TO GIVE THE FEEDBACK AS TECH DID NOT VISIT THE PLACE .
967651 =T("02/12/2009") =T("04/12/2009") =T("04/12/2009") ABHIJIT ULHAS PAWAR 9272723601 9272723601 42U7RP M/S SHIVAM SALES & SERVICES =T("") BUSY TONE cobmccag BUSY
967682 =T("02/12/2009") =T("12/12/2009") =T("18/12/2009") UMESH D KUMBHAR 9850122244 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NT REACHABLE
967697 =T("02/12/2009") =T("15/12/2009") =T("18/12/2009") M D MEHENDALE 9850407830 42U7RP M/S SHIVAM SALES & SERVICES FAIR FAIR YES FAIR =T("") FAIR NO SURVEY COMPLETED SEND TECH cobmccag CUST ASK TO CALL ON THIS NO 9881570163 - CUST NEEDS THE DEMO AGAIN BECAUSE OF NO ELECTRICITY SHE DID NOT GOT THE DETAILS OF MICROWAVE .SO FOR THE SAME SHE WILL CALL AGAIN ON CUST CARE NO
967867 =T("02/12/2009") =T("05/12/2009") =T("05/12/2009") SHILPA RAJESH GADE 9822513853 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("12/05/2009") 1200 GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERVICE .SUGG -EXPLAIN THE DEMO WELL.
967884 =T("03/12/2009") =T("12/12/2009") =T("18/12/2009") ANIL BHOSAL 9921038036 42U7RP M/S SHIVAM SALES & SERVICES =T("") SURVEY COMPLETED NA cobmccag TECH CAME & WENT BECAUSE OF NO ELECTRICITY .SO FOR THE SAME HE WILL CALL AGAIN ON CUST CARE NO .SO UNABLE TO GIVE THE FEEDBACK
967886 =T("03/12/2009") =T("12/12/2009") =T("18/12/2009") ROHIDAS MURLIDHAR KHUDE 9604131807 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("12/03/2009") 1430 GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERVICE .SUGG -EXPLAINED THE DEMO WELL.
967909 =T("03/12/2009") =T("09/12/2009") =T("10/12/2009") RAMDAS DASHRATH BANDARI 9765829383 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NO RESPONSE
967925 =T("03/12/2009") =T("10/12/2009") =T("11/12/2009") O P GUPTA 272445 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NO RESPONSE
967947 =T("03/12/2009") =T("05/12/2009") =T("05/12/2009") SUNIL DORE 9921510942 42U7RP M/S SHIVAM SALES & SERVICES FAIR FAIR YES FAIR =T("12/03/2009") 1800 FAIR NO SURVEY COMPLETED NA cobmccag CUST WAS NT SATIS WITH THE SERVICE .BECAUSE STILL HE IS FACING THE SAME PROB .SO HE WILL CALL AGAIN ON CUST CARE NO
967963 =T("03/12/2009") =T("09/12/2009") =T("09/12/2009") KARAN SALOJA 272492 9822437125 42U7RP M/S SHIVAM SALES & SERVICES =T("") HUNG UP NA cobmccag CUST REFUSE TO SPEAK & DISCONNECT THE LINE
968013 =T("03/12/2009") =T("21/12/2009") =T("21/12/2009") SOMANI SOMANI 0000000000 42U7RP M/S SHIVAM SALES & SERVICES =T("") NO NUMBER FOUND cobmccag NO NUMBER FOUND
968026 =T("03/12/2009") =T("18/12/2009") =T("18/12/2009") RAMKRISHNA DONDIBHAU GAGARE 9766647175 42U7RP M/S SHIVAM SALES & SERVICES FAIR FAIR YES FAIR =T("") FAIR NO SURVEY COMPLETED NA cobmccag CUST WAS NT SATIS WITH THE SERVICE .BECAUSE STILL HE IS FACING THE SAME PROB LIKE NOISE PROB .SO HE WILL CALL AGAIN ON CUST CARE NO
968042 =T("03/12/2009") =T("05/12/2009") =T("05/12/2009") RAJENDRA KALBHOR 9881718902 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NOT REACHABLE
968176 =T("04/12/2009") =T("05/12/2009") =T("05/12/2009") AJIT BABANRAO JAMDADE 226758 9423006218 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NO RESPONSE
968192 =T("04/12/2009") =T("11/12/2009") =T("11/12/2009") BALASAHEB WAHAB 9860135643 42U7RP M/S SHIVAM SALES & SERVICES =T("12/04/2009") 1400 SURVEY COMPLETED NA cobmccag CUST UNABLE TO GIVE THE FEEDBACK AS TECH DID NOT VISIT THE PLACE .
968260 =T("04/12/2009") =T("16/12/2009") =T("18/12/2009") WAMAN G RAMDAS 9860063543 9028494735 42U7RP M/S SHIVAM SALES & SERVICES =T("") RINGING NO RESPONSE cobmccag RNG
968332 =T("04/12/2009") =T("10/12/2009") =T("11/12/2009") BHAUSAHEB RAGHNATH POKHARKAR 9326730847 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("12/10/2009") 1030 GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERVICE .SUGG -EXPLAINED THE DEMO WELL.
968364 =T("05/12/2009") =T("15/12/2009") =T("18/12/2009") VINAYAK GANGARAM 9822958225 9028577098 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE NA cobmccag CUST ASK TO CALL ON THIS NO 9890661335 - TRIED BUT NO RESPONSE
968427 =T("05/12/2009") =T("11/12/2009") =T("11/12/2009") JITENDRA N CHAWAD 222322 9850307322 42U7RP M/S SHIVAM SALES & SERVICES =T("") SURVEY COMPLETED send tech asap for demo cobmccrg cust said tech not vist ,send tech asap for demo
968441 =T("05/12/2009") =T("19/12/2009") =T("21/12/2009") SANJAY NAVISAY 9767593522 42U7RP M/S SHIVAM SALES & SERVICES =T("") DOES NOT HAVE TIME NA cobmccag CUST ASK TO CALL ON THIS NO 02112269258 - TRIED BUT NO RESPONSE
968447 =T("05/12/2009") =T("11/12/2009") =T("11/12/2009") RINKI CHAKROVARTY 9011912621 42U7RP M/S SHIVAM SALES & SERVICES =T("") SURVEY COMPLETED SEND TECH cobmccag CUST UNABLE TO GIVE THE FEEDBACK AS TECH DID NOT VISIT THE PLACE .
968495 =T("05/12/2009") =T("12/12/2009") =T("18/12/2009") AMIT NATHWANI 9881011211 42U7RP M/S SHIVAM SALES & SERVICES =T("") BUSY TONE cobmccag BUSY
968606 =T("06/12/2009") =T("11/12/2009") =T("11/12/2009") DIGHAMBAR DATTARYA TAVRE 9881020077 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NT REACHABLE
968645 =T("07/12/2009") =T("11/12/2009") =T("11/12/2009") BALA SAHEB MARUTI GOLAK 9226866363 42U7RP M/S SHIVAM SALES & SERVICES =T("") RINGING NO RESPONSE cobmccag RNG
968703 =T("07/12/2009") =T("09/12/2009") =T("10/12/2009") Z M HOTAGI 9096489438 9096489438 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NO RESPONSE
968897 =T("07/12/2009") =T("12/12/2009") =T("18/12/2009") SUNIL PAWADE 9921536346 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERVICE .SUGG -EXPLAINED THE DEMO WELL.
969051 =T("08/12/2009") =T("10/12/2009") =T("11/12/2009") BABU KISHAN TARU 9673591314 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NO RESPONSE
969307 =T("09/12/2009") =T("12/12/2009") =T("18/12/2009") SURESH WAGMARA 9890884800 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("12/10/2009") 1000 GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .
969397 =T("09/12/2009") =T("19/12/2009") =T("21/12/2009") PRAMODE SONWANAE 9158000660 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .
969454 =T("10/12/2009") =T("16/12/2009") =T("18/12/2009") DATTATRAY RAVINDRA RAUT 9833932448 42U7RP M/S SHIVAM SALES & SERVICES =T("") SURVEY COMPLETED NA cobmccag TECH VISIT THE PLACE BUT CUST UNABLE TO GIVE THE FEEDBACK BECAUSE OF NO WARRANTY CARD .TECH DID NOT CHECK THE PRODUCT .SO FOR THE SAME HE WILL CALL AGAIN ON CUST CARE NO .
969513 =T("10/12/2009") =T("14/12/2009") =T("18/12/2009") DEEPAK KHOTA 24388646 9011855314 42U7RP M/S SHIVAM SALES & SERVICES =T("") SURVEY COMPLETED NA cobmccag CUST UNABLE TO GIVE THE FEEDBACK BECAUSE OF NO ELECTRICITY TECH WENT .SO AGAIN HE WILL COME ON 26TH
969545 =T("10/12/2009") =T("12/12/2009") =T("18/12/2009") ANIL KHERBHAU LONDE 9850161146 42U7RP M/S SHIVAM SALES & SERVICES =T("") SURVEY COMPLETED NA cobmccag CUST SAYS THAT HE DID NOT LODGE THE COMPLAINT .SO UNABLE TO GIVE THE FEEDBACK
969546 =T("10/12/2009") =T("22/12/2009") =T("22/12/2009") TANAJI LAXMAN DERE 9860224475 42U7RP M/S SHIVAM SALES & SERVICES FAIR FAIR YES FAIR =T("") FAIR YES SURVEY COMPLETED NA cobmccag CUST WAS NT SATIS WITH THE SERVICE .BECAUSE STILL HE IS FACING THE SAME PROB .SO HE WILL CALL AGAIN ON CUST CARE NO .TECH CHARGE 60/- FOR SERV .TECH SHOULD SOLVE THE PROB ASAP
969733 =T("11/12/2009") =T("14/12/2009") =T("18/12/2009") RAMESH KISHAN TALEKAR 9881334629 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .
969863 =T("11/12/2009") =T("14/12/2009") =T("18/12/2009") UTTAM ALLAT 9921534912 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("12/12/2009") 1000 GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .
969885 =T("11/12/2009") =T("15/12/2009") =T("18/12/2009") SAGAR JANGAM 273005 9623161657 42U7RP M/S SHIVAM SALES & SERVICES =T("") RINGING NO RESPONSE cobmccag RNG
970097 =T("12/12/2009") =T("16/12/2009") =T("18/12/2009") SANDEEP JAIN 9766326591 42U7RP M/S SHIVAM SALES & SERVICES =T("") BUSY TONE cobmccag BUSY
970166 =T("13/12/2009") =T("18/12/2009") =T("18/12/2009") M/S ASHTVINAK ENGG 25292758 9842234477 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NO RESPONSE
970179 =T("13/12/2009") =T("15/12/2009") =T("18/12/2009") KISHORE S DESHPANDE 9860062618 9860062618 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERVICE .SUGG -EXPLAINED THE DEMO WELL.
970250 =T("14/12/2009") =T("24/12/2009") =T("24/12/2009") SALAUDDIN DAMADAR 9763644974 9011141424 42U7RP M/S SHIVAM SALES & SERVICES YES =T("") YES SURVEY COMPLETED na cobmccrg cust said tech vist only ,charges are high so cust said he will call,pd 250/-vist charges
970336 =T("14/12/2009") =T("16/12/2009") =T("18/12/2009") NILESH KATAKDAUR 9822637263 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERVICE .SUGG -EXPLAINED THE DEMO WELL.
970403 =T("14/12/2009") =T("15/12/2009") =T("18/12/2009") AVINASH SHELAR 9561924653 42U7RP M/S SHIVAM SALES & SERVICES =T("") RINGING NO RESPONSE cobmccag RNG
970406 =T("14/12/2009") =T("15/12/2009") =T("18/12/2009") ASHWINI MENGDE 9860286197 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NT REACHABLE
970408 =T("14/12/2009") =T("15/12/2009") =T("18/12/2009") NAMDEO AMBEDKAR 224946 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NO RESPONSE
970409 =T("14/12/2009") =T("15/12/2009") =T("18/12/2009") RAVI BOMBLE 223680 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NO RESPONSE
970413 =T("14/12/2009") =T("15/12/2009") =T("18/12/2009") NARAYAN THORAT 9702556769 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .(DATE & TIME NOT DISCLOSED)
970415 =T("14/12/2009") =T("15/12/2009") =T("18/12/2009") M Y TAMBOLI 9890347015 42U7RP M/S SHIVAM SALES & SERVICES =T("") SURVEY COMPLETED NA cobmccag CUST SAYS THAT HE DID NOT LODGE THE COMPLAINT .SO UNABLE TO GIVE THE FEEDBACK
970419 =T("14/12/2009") =T("15/12/2009") =T("18/12/2009") SHIVDAS CHASKAR 9420175534 42U7RP M/S SHIVAM SALES & SERVICES FAIR FAIR YES FAIR =T("") FAIR NO SURVEY COMPLETED NA cobmccag CUST WAS NT SATIS WITH THE SERVICE .BECAUSE STILL HE IS FACING THE SAME PROB .SO HE WILL CALL AGAIN ON CUST CARE NO
970422 =T("14/12/2009") =T("15/12/2009") =T("18/12/2009") ANITA VIJAY BORADE 9922037114 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("12/03/2009") 1800 GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .
970424 =T("14/12/2009") =T("15/12/2009") =T("18/12/2009") SWATI SANDEEP HENGE 9850841439 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NT REACHABLE
970427 =T("14/12/2009") =T("16/12/2009") =T("18/12/2009") ABHAY MEHER 9890348532 42U7RP M/S SHIVAM SALES & SERVICES =T("") RINGING NO RESPONSE NA cobmccag RNG
970429 =T("14/12/2009") =T("16/12/2009") =T("18/12/2009") MARUTI DEVRAM WAYER 9922908931 42U7RP M/S SHIVAM SALES & SERVICES =T("") HUNG UP NA cobmccag CUST REFUSE TO SPEAK & DISCONNECT THE LINE
970430 =T("14/12/2009") =T("16/12/2009") =T("18/12/2009") ANIL AERANDE 9822341461 42U7RP M/S SHIVAM SALES & SERVICES =T("") BUSY TONE cobmccag BUSY
970431 =T("14/12/2009") =T("18/12/2009") =T("18/12/2009") V M PATEL 9823953157 42U7RP M/S SHIVAM SALES & SERVICES =T("") SURVEY COMPLETED SEND TECH cobmccag CUST UNABLE TO GIVE THE FEEDBACK AS TECH DID NOT VISIT THE PLACE .
970432 =T("14/12/2009") =T("16/12/2009") =T("18/12/2009") NIVRUTI SOMVANSHI 9422550864 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NT REACHABLE
970435 =T("14/12/2009") =T("16/12/2009") =T("18/12/2009") VISHWANATH BORKAR 9970962261 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag SWT OFF
970526 =T("15/12/2009") =T("16/12/2009") =T("18/12/2009") PANDURANG SHIVAJI BELEKAR 242206 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NO RESPONSE
970527 =T("15/12/2009") =T("16/12/2009") =T("18/12/2009") MANISHA SONAR 9766099604 42U7RP M/S SHIVAM SALES & SERVICES =T("") SURVEY COMPLETED NA cobmccag CONTACTED PERSON UNABLE TO GIVE THE FEEDBACK AS HE WAS NOT PRESENT AT THAT TIME
970529 =T("15/12/2009") =T("16/12/2009") =T("18/12/2009") MANDAR S DUMBARE 9096161296 42U7RP M/S SHIVAM SALES & SERVICES =T("") RINGING NO RESPONSE cobmccag RNG
970530 =T("15/12/2009") =T("15/12/2009") =T("18/12/2009") J.P AGARWAL 9860393502 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .
970554 =T("15/12/2009") =T("18/12/2009") =T("18/12/2009") LAXMAN GELOT 9850272537 42U7RP M/S SHIVAM SALES & SERVICES YES =T("") SURVEY COMPLETED NA cobmccag TECH VISIT THE PLACE BUT CUST UNABLE TO GIVE THE FEEDBACK .BECAUSE THE PRODUCT WAS WORKING PROPERLY .SO CUST DID NOT ALLOW TECH TO DO THE WORK
970583 =T("15/12/2009") =T("18/12/2009") =T("18/12/2009") SATISH N GAIKWAD 9921337419 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .(DATE & TIME NOT DISCLOSED)
970585 =T("15/12/2009") =T("18/12/2009") =T("18/12/2009") KAILASH MANJRE 9226231920 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERVICE .SUGG -EXPLAINED THE DEMO WELL .
970586 =T("15/12/2009") =T("18/12/2009") =T("18/12/2009") JADHAV SIR 9822309564 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NO RESPONSE
970587 =T("15/12/2009") =T("18/12/2009") =T("18/12/2009") NANA BHAGAT 9850960095 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .
970588 =T("15/12/2009") =T("18/12/2009") =T("18/12/2009") BHARAT THORAT 9623570609 42U7RP M/S SHIVAM SALES & SERVICES =T("") HUNG UP NA cobmccag CUST REFUSE TO SPEAK & DISCONNECT THE LINE
970589 =T("15/12/2009") =T("18/12/2009") =T("18/12/2009") SANDEEP MULE 9921494317 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NT REACHABLE
970591 =T("15/12/2009") =T("18/12/2009") =T("18/12/2009") BALASAHEB SANDBHOR 9028249140 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .(DATE & TIME NOT DISCLOSED)
970592 =T("15/12/2009") =T("18/12/2009") =T("18/12/2009") RAM BAPTE 9604269358 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .(DATE & TIME NOT DISCLOSED)
970594 =T("15/12/2009") =T("18/12/2009") =T("18/12/2009") MANGAL SHAH 223329 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NO RESPONSE
970595 =T("15/12/2009") =T("18/12/2009") =T("18/12/2009") PRAKASH WADEKAR 9552644817 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NT REACHABLE
970596 =T("15/12/2009") =T("18/12/2009") =T("18/12/2009") H S GHATPANDE 9881547349 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .(DATE & TIME NOT DISCLOSED)
970597 =T("15/12/2009") =T("18/12/2009") =T("18/12/2009") RAJENDRA DONGRE 8087441852 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag NT REACHABLE
970598 =T("15/12/2009") =T("18/12/2009") =T("18/12/2009") EKNATH JANAJI SHINDE 9860417634 42U7RP M/S SHIVAM SALES & SERVICES =T("") SURVEY COMPLETED SEND TECH cobmccag CUST UNABLE TO GIVE THE FEEDBACK AS TECH DID NOT VISIT THE PLACE .
970679 =T("15/12/2009") =T("18/12/2009") =T("18/12/2009") NANDKUMAR DOKE 9850945448 42U7RP M/S SHIVAM SALES & SERVICES FAIR FAIR YES FAIR =T("") FAIR NO SURVEY COMPLETED NA cobmccag TECH VISIT THE PLACE. BUT HE LEFT THE WORK INCOMPLETE .SO HE WILL VISIT AGAIN TO DO THE WORK
971396 =T("18/12/2009") =T("23/12/2009") =T("24/12/2009") GANPAT BITHAL ANUSHEK 9881536667 42U7RP M/S SHIVAM SALES & SERVICES =T("") BUSY TONE cobmccag BUSY
971502 =T("19/12/2009") =T("21/12/2009") =T("22/12/2009") SAGAR D SHINDE 9960083282 9370611218 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST ASK TO CALL ON THIS NO 9960083282 - CUST IS SATIS WITH THE SERVICE .SUGG -EXPLAINED THE DEMO WELL.
971625 =T("19/12/2009") =T("24/12/2009") =T("24/12/2009") RAHUL B BEDGUJAR 9421531349 42U7RP M/S SHIVAM SALES & SERVICES VERYGOOD VERYGOOD YES VERYGOOD =T("") VERYGOOD NO SURVEY COMPLETED na cobmccrg cust said tech vist for demo n demo was good ,no sugg.
971642 =T("19/12/2009") =T("21/12/2009") =T("22/12/2009") MIRGE PRAVIN 9921196190 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .(DATE & TIME NOT DISCLOSED)
971759 =T("20/12/2009") =T("22/12/2009") =T("22/12/2009") S M NAIR 9623865825 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERVICE .SUGG -EXPLAINED THE DEMO WELL.
971782 =T("20/12/2009") =T("21/12/2009") =T("22/12/2009") SURESH DETE 9096340658 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .
971814 =T("20/12/2009") =T("21/12/2009") =T("22/12/2009") DASHRAT GHATKAR 9011390758 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST ASK TO CALL ON THIS NO 9860418684 - CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .(DATE & TIME NOT DISCLOSED)
971816 =T("20/12/2009") =T("21/12/2009") =T("22/12/2009") PRABHAKAR JADHAV 9096262186 42U7RP M/S SHIVAM SALES & SERVICES =T("") DOES NOT HAVE TIME NA cobmccag CONTACTED PERSON ASK TO CALL BACK LATER .TRIED AGAIN BUT NO RESPONSE
971819 =T("20/12/2009") =T("24/12/2009") =T("24/12/2009") ARUN PARUSHRAM PATIL 9689003090 42U7RP M/S SHIVAM SALES & SERVICES =T("") SURVEY COMPLETED na cobmccrg cust not able to give feedback
971974 =T("21/12/2009") =T("22/12/2009") =T("22/12/2009") SHIVAJI GIOTH 9766535852 42U7RP M/S SHIVAM SALES & SERVICES =T("") WRONG NUMBER cobmccag WRONG NO
971976 =T("21/12/2009") =T("22/12/2009") =T("22/12/2009") NIVRUTTI FALLE 9763870408 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .(DATE & TIME NOT DISCLOSED)
971978 =T("21/12/2009") =T("22/12/2009") =T("22/12/2009") SHANKAR SOLACE 9403135578 42U7RP M/S SHIVAM SALES & SERVICES GOOD GOOD YES GOOD =T("") GOOD NO SURVEY COMPLETED NA cobmccag CUST IS SATIS WITH THE SERV.SUGG -PROB IS RESOLVE .
972509 =T("22/12/2009") =T("23/12/2009") =T("24/12/2009") SHIVAJI KALBHOR 9371044810 42U7RP M/S SHIVAM SALES & SERVICES =T("") UNREACHABLE cobmccag SWT OFF
972798 =T("23/12/2009") =T("24/12/2009") =T("24/12/2009") M/S RAJMATA JIJAU PRASARAK MANDAL 9011018910 9011018910 42U7RP M/S SHIVAM SALES & SERVICES VERYGOOD VERYGOOD YES VERYGOOD =T("") VERYGOOD YES SURVEY COMPLETED na cobmccrg cust said tech vist n serv was good ,prob. solved , no sugg.pd 350/- vist charges
