Service Order Order type Service Order Type Area Description Technician Franchisee Franchisee Name Report Date Report Time Visit First Visit Date First Visit Time In Last Visit Date Last Visit Time Out Appoint. Date Appoint. Time Costed Date Costed Time Job code 1 Job Code 2 Job Code 3 Action Code Job Code Desc Installation Installation Type Status Model Category Installation Date Area Location Visit Update Time Zipcode Visit Category Dealer Code Dealer Description Visit Text Customer Customer Surname Customer Type Telephone Mobile Nature Of Work FVT CVT Pending Differenve betwen call booking and call costing