203.33.198.31/ftp-203.33.198.31.7z/203.33.198.31/Reports/CallEscalationDetail/20120112_bm_kkumar.xls

Text File | 2012-01-12 | 877.1 KB | 2,713 lines

Service Order No    Reported Date    Reported Time    Appointment Date    Appointment Time    Service Area    Installation    Installation Date    Item Code    Item Description    Customer Type    Customer Name    Telephone No    Mobile No    Nature Of Complaint    JobCode1 Description    Contract    Eff Date    End Date    Visit Text    Visit    Visit Date    Visit Category    Technician    Action Code    Status
=T("578801")    =T("26/08/2011")    =T("0403")    =T("")    =T("")    =T("HF6")    =T("AS05E14-0800574.")    =T("02/05/2008")    =T("")    =T("")    =T("NOR")    =T("R.K.SARKAR SARKAR")    =T("9490493760")    =T("9441675160")    =T("P M SERVICE - UNDER CONTRACT")    =T("")    =T("0402110010")    =T("26/03/2011")    =T("26/03/2013")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
=T("578803")    =T("26/08/2011")    =T("1020")    =T("")    =T("")    =T("HHO")    =T("AS05C55-3003260001576")    =T("16/05/2008")    =T("")    =T("")    =T("NOR")    =T("PATNALA KALYANI")    =T("8947234160")    =T("9440521028")    =T("NOT WORKING / NO POWER")    =T("COMPRESSOR#JAMMED#PENDING  FOR SPARES")    =T("")    =T("")    =T("")    =T("1.5 ton comp to be replaced")    =T("1")    =T("29/08/2011")    =T("CHA")    =T("829221")    =T("S")    =T("IN PROGRESS")
=T("578806")    =T("26/08/2011")    =T("1205")    =T("")    =T("")    =T("HA0")    =T("A000000")    =T("")    =T("")    =T("")    =T("DEA")    =T("SRI RAJ KAMAL ELT")    =T("23445359")    =T("9849900534")    =T("WATER DRIPPING/LEAKAGE")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("FREE")
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=T("578798")    =T("25/08/2011")    =T("2033")    =T("")    =T("")    =T("HA0")    =T("A000000")    =T("")    =T("")    =T("")    =T("DEA")    =T("M/S RAJKAMAL ELECTRONICS")    =T("23445359")    =T("")    =T("WARRANTY CARD MISSING/REQ")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("FREE")
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=T("578770")    =T("24/08/2011")    =T("1021")    =T("")    =T("")    =T("HGM")    =T("A000000")    =T("")    =T("")    =T("")    =T("NOR")    =T("STATE BANK(KISHORE) OF HYD")    =T("2222512")    =T("9908153555")    =T("WATER DRIPPING/LEAKAGE")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("FREE")
=T("578771")    =T("24/08/2011")    =T("1215")    =T("")    =T("")    =T("HJG")    =T("A000000")    =T("")    =T("")    =T("")    =T("NOR")    =T("RAVI PRAKASH REDDY C")    =T("9441154840")    =T("9441154840")    =T("NOT WORKING / NO POWER")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
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=T("578776")    =T("24/08/2011")    =T("1531")    =T("")    =T("")    =T("HA6")    =T("AS35G3H-101200678")    =T("07/07/2011")    =T("")    =T("")    =T("NOR")    =T("PRASAD T R L")    =T("9490748361")    =T("9885830772")    =T("NOT WORKING / NO POWER")    =T("GAS LEAK#DISCHARGE JOINT#GAS CHARGED")    =T("")    =T("")    =T("")    =T("GAS LEAK FOUND AT 1/2 FLARE NUT JOB TO BE DONE")    =T("1")    =T("25/08/2011")    =T("WAR")    =T("828154")    =T("R1")    =T("IN PROGRESS")
=T("578752")    =T("23/08/2011")    =T("0404")    =T("")    =T("")    =T("HK2")    =T("AS05C49-0801261")    =T("01/10/2007")    =T("")    =T("")    =T("NOR")    =T("P SHIVA")    =T("40178987")    =T("9849021775")    =T("P M SERVICE - UNDER CONTRACT")    =T("")    =T("0410100004")    =T("23/09/2010")    =T("23/09/2011")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
=T("578757")    =T("23/08/2011")    =T("1229")    =T("")    =T("")    =T("HG7")    =T("AS05160-009040065")    =T("15/06/2010")    =T("")    =T("")    =T("NOR")    =T("G.SRNIVASREDDY G.SRNIVASREDDY")    =T("9490947407")    =T("9959339296")    =T("COMPRESSOR PROBLEM")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("FREE")
=T("578760")    =T("23/08/2011")    =T("1407")    =T("")    =T("")    =T("HE2")    =T("ASM5G4E-C101285880310")    =T("12/03/2011")    =T("")    =T("")    =T("NOR")    =T("MOHAMMAD SALIMUDDIN MOHAMMAD SALIMUDDIN")    =T("9490675786")    =T("9490675786")    =T("NOISE PROBLEM")    =T("SPLIT - ODU#DAMAGED#APPLIANCE TO BE REPLACED")    =T("")    =T("")    =T("")    =T("CUSTOMER WANT THE REPLACEMENT URGENT")    =T("1")    =T("24/08/2011")    =T("WAR")    =T("828017")    =T("RC")    =T("IN PROGRESS")
=T("578763")    =T("23/08/2011")    =T("1604")    =T("")    =T("")    =T("HAO")    =T("AS05C54-130550")    =T("12/04/2008")    =T("")    =T("")    =T("NOR")    =T("A. SATISH KUMAR")    =T("9959900135")    =T("9959900135")    =T("WATER DRIPPING/LEAKAGE")    =T("SPLIT - IDU#SWEATING#ADJUSTED")    =T("")    =T("")    =T("")    =T("WATERLEAKAGEPROBLEMRECTFIED,BUTCUSTISINAMCNOTSHOWINTHINTHESY")    =T("1")    =T("23/08/2011")    =T("CHA")    =T("828153")    =T("C")    =T("IN PROGRESS")
=T("578740")    =T("22/08/2011")    =T("1131")    =T("")    =T("")    =T("HH0")    =T("A000000")    =T("")    =T("")    =T("")    =T("NOR")    =T("SRIGOPAL BAJAJ SRIGOPAL BAJAJ")    =T("222077")    =T("9246646243")    =T("NOT WORKING / NO POWER")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
=T("578743")    =T("22/08/2011")    =T("1317")    =T("")    =T("")    =T("HGG")    =T("A000000")    =T("")    =T("")    =T("")    =T("NOR")    =T("PKM RAJU")    =T("2737237")    =T("7396632047")    =T("NOISE PROBLEM")    =T("")    =T("")    =T("")    =T("")    =T("attended compressor problem to be replaced")    =T("1")    =T("22/08/2011")    =T("CHA")    =T("828700")    =T("R1")    =T("IN PROGRESS")
=T("578750")    =T("22/08/2011")    =T("1609")    =T("")    =T("")    =T("HGN")    =T("A000000")    =T("")    =T("")    =T("")    =T("NOR")    =T("T V SATYAM")    =T("9866121296")    =T("9848075313")    =T("NOT WORKING / NO POWER")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("FREE")
=T("578710")    =T("20/08/2011")    =T("0944")    =T("")    =T("")    =T("HFA")    =T("AS05B31-800528")    =T("20/04/2006")    =T("")    =T("")    =T("NOR")    =T("MAHA PATRA")    =T("23020376")    =T("9848097855")    =T("NO COOLING")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
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