203.33.198.31/ftp-203.33.198.31.7z/203.33.198.31/Reports/CallEscalationDetail/20120111_dm_udeepak.xls

Text File | 2012-01-11 | 522.5 KB | 1,593 lines

Service Order No    Reported Date    Reported Time    Appointment Date    Appointment Time    Service Area    Installation    Installation Date    Item Code    Item Description    Customer Type    Customer Name    Telephone No    Mobile No    Nature Of Complaint    JobCode1 Description    Contract    Eff Date    End Date    Visit Text    Visit    Visit Date    Visit Category    Technician    Action Code    Status
=T("394855")    =T("05/09/2011")    =T("0401")    =T("")    =T("")    =T("EGH")    =T("RD165CG - 1789960")    =T("01/01/2000")    =T("")    =T("")    =T("NOR")    =T("STALINMANICKAM MR")    =T("9486274408")    =T("9486274408")    =T("P M SERVICE - UNDER CONTRACT")    =T("")    =T("0603100359")    =T("05/04/2010")    =T("04/04/2012")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
=T("394856")    =T("05/09/2011")    =T("0401")    =T("")    =T("")    =T("EGH")    =T("WF04D14 -80501410")    =T("06/10/2008")    =T("")    =T("")    =T("NOR")    =T("ANANDAPADMANABHAN MR")    =T("6537584")    =T("")    =T("P M SERVICE - UNDER CONTRACT")    =T("")    =T("0610080163")    =T("05/10/2010")    =T("04/10/2013")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
=T("394857")    =T("05/09/2011")    =T("0401")    =T("")    =T("")    =T("EGJ")    =T("RD300UL-. 000")    =T("01/01/2000")    =T("")    =T("")    =T("NOR")    =T("VARATHARAJAN VARATHARAJAN")    =T("")    =T("9677412802")    =T("P M SERVICE - UNDER CONTRACT")    =T("")    =T("0611100035")    =T("05/10/2010")    =T("04/10/2012")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
=T("394858")    =T("05/09/2011")    =T("0703")    =T("")    =T("")    =T("EGI")    =T("RD02F26-S1012221325")    =T("14/01/2011")    =T("")    =T("")    =T("NOR")    =T("PERIASAMY PERIASAMY")    =T("9442821802")    =T("9442821802")    =T("CUT OFF PROB...")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
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=T("394860")    =T("05/09/2011")    =T("0814")    =T("")    =T("")    =T("EGJ")    =T("WF04D05-100101994C")    =T("22/04/2010")    =T("")    =T("")    =T("NOR")    =T("MOHAN MOHAN")    =T("8608509729")    =T("8608509729")    =T("PULSATOR PROB")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
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=T("394862")    =T("05/09/2011")    =T("0910")    =T("")    =T("")    =T("EMA")    =T("WS04GD2-110601036")    =T("02/08/2011")    =T("")    =T("")    =T("NOR")    =T("GEETHA GEETHA")    =T("9894848574")    =T("9943028111")    =T("DRIER PROB")    =T("UPV#INTIMATION#PENDING FOR REVISIT")    =T("")    =T("")    =T("")    =T("APPT ON 06/09/2011.")    =T("1")    =T("05/09/2011")    =T("UPV")    =T("826314")    =T("V")    =T("IN PROGRESS")
=T("394863")    =T("05/09/2011")    =T("0916")    =T("")    =T("")    =T("EIO")    =T("RD02G2P-110510395")    =T("25/08/2011")    =T("")    =T("")    =T("NOR")    =T("NATRAJ NATRAJ")    =T("9442481617")    =T("9442481617")    =T("LOCK PROB")    =T("UPV#INTIMATION#PENDING FOR REVISIT")    =T("")    =T("")    =T("")    =T("customer appointment 08/09/2011")    =T("1")    =T("05/09/2011")    =T("UPV")    =T("821231")    =T("V")    =T("IN PROGRESS")
=T("394864")    =T("05/09/2011")    =T("0935")    =T("")    =T("")    =T("EJ4")    =T("W000000")    =T("")    =T("")    =T("")    =T("NOR")    =T("PARTHIBAN PARTHIBAN")    =T("9443067020")    =T("9443067020")    =T("DEMO REQD")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
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=T("394868")    =T("05/09/2011")    =T("0946")    =T("")    =T("")    =T("EIF")    =T("W000000")    =T("")    =T("")    =T("")    =T("NOR")    =T("INDHU RANI INDHU RANI")    =T("9842167219")    =T("9842167219")    =T("NOT WORKING")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
=T("394869")    =T("05/09/2011")    =T("0946")    =T("")    =T("")    =T("EG4")    =T("WS04D03-160985")    =T("03/01/2010")    =T("")    =T("")    =T("NOR")    =T("RADHA RADHA")    =T("9894869997")    =T("9894869997")    =T("WATER LEAKAGE-W/L PRBM")    =T("UPV#INTIMATION#PENDING FOR REVISIT")    =T("")    =T("")    =T("")    =T("app dtd 6.9.2011. 2.00 pm 5.00 pm")    =T("1")    =T("05/09/2011")    =T("UPV")    =T("821858")    =T("V")    =T("IN PROGRESS")
=T("394870")    =T("05/09/2011")    =T("0947")    =T("")    =T("")    =T("EM9")    =T("R000000")    =T("")    =T("")    =T("")    =T("NOR")    =T("KANAGA RAJ KANAGA RAJ")    =T("9965588912")    =T("9965588912")    =T("BULB PROB")    =T("")    =T("")    =T("")    =T("")    =T("APPT ON 06/09/2011.")    =T("1")    =T("05/09/2011")    =T("UPV")    =T("826307")    =T("V")    =T("IN PROGRESS")
=T("394871")    =T("05/09/2011")    =T("0952")    =T("")    =T("")    =T("EJ6")    =T("RD02G2J-110241572")    =T("31/08/2011")    =T("")    =T("")    =T("NOR")    =T("RAMESH BABU")    =T("9790295856")    =T("9790295856")    =T("NOISE PRB")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
=T("394872")    =T("05/09/2011")    =T("1000")    =T("")    =T("")    =T("EMA")    =T("W000000")    =T("")    =T("")    =T("")    =T("NOR")    =T("KATHIRESAN KATHIRESAN")    =T("9790600448")    =T("9790600448")    =T("DRIER PROB")    =T("")    =T("")    =T("")    =T("")    =T("APPT ON 06/09/2011.")    =T("1")    =T("05/09/2011")    =T("UPV")    =T("826314")    =T("V")    =T("IN PROGRESS")
=T("394873")    =T("05/09/2011")    =T("1005")    =T("")    =T("")    =T("EGJ")    =T("W000000")    =T("")    =T("")    =T("")    =T("NOR")    =T("GANESAN GANESAN")    =T("9940937329")    =T("9940937329")    =T("NOISE PRB")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
=T("394874")    =T("05/09/2011")    =T("1013")    =T("")    =T("")    =T("EID")    =T("RF02G9H-1101260225")    =T("30/08/2011")    =T("")    =T("")    =T("ACE")    =T("LALITHA ANTONY LALITHA ANTONY")    =T("9159546787")    =T("9443752617")    =T("NO COOLING")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
=T("394875")    =T("05/09/2011")    =T("1014")    =T("")    =T("")    =T("EGI")    =T("WS04F21-110400432")    =T("16/08/2011")    =T("")    =T("")    =T("NOR")    =T("BABU BABU")    =T("9787912533")    =T("9787912533")    =T("DUST COLECTER PRB")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
=T("394876")    =T("05/09/2011")    =T("1014")    =T("")    =T("")    =T("EHG")    =T("W000000")    =T("")    =T("")    =T("")    =T("NOR")    =T("HALIK HALIK")    =T("9092315006")    =T("9092315006")    =T("DEMO REQD")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("FREE")
=T("394877")    =T("05/09/2011")    =T("1016")    =T("")    =T("")    =T("EIB")    =T("W000000")    =T("")    =T("")    =T("")    =T("NOR")    =T("BALAJI BALAJI")    =T("9940851877")    =T("9940851877")    =T("DRAIN & DRUM")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("FREE")
=T("394878")    =T("05/09/2011")    =T("1018")    =T("")    =T("")    =T("EJ4")    =T("R000000")    =T("")    =T("")    =T("")    =T("NOR")    =T("MURUGESWARI MURUGESWARI")    =T("9894198817")    =T("9894198817")    =T("DEMO REQD")    =T("")    =T("")    =T("")    =T("")    =T("")    =T("0")    =T("")    =T("")    =T("0")    =T("")    =T("IN PROGRESS")
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=T("391787")    =T("20/08/2011")    =T("1344")    =T("")    =T("")    =T("EGH")    =T("RD02F26-1009229460D")    =T("20/08/2011")    =T("RMD07401588")    =T("MD ASSY GD19 V5 SHELL W RED")    =T("DEA")    =T("BHARATH ELECTRONICS BHARATH ELECTRONICS")    =T("2449080")    =T("")    =T("GASKET PROB")    =T("MAIN DOOR (DC / FF)#DOOR - DAMAGED/DENTS & SCRATCHES#PENDING  FOR SPARES")    =T("")    =T("")    =T("")    =T("")    =T("1")    =T("22/08/2011")    =T("PRS")    =T("821842")    =T("S")    =T("IN PROGRESS")
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