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Text File | 2012-01-11 | 102.3 KB | 288 lines

Service Order No Reported Date Reported Time Appointment Date Appointment Time Service Area Installation Installation Date Item Code Item Description Customer Type Customer Name Telephone No Mobile No Nature Of Complaint JobCode1 Description Contract Eff Date End Date Visit Text Visit Visit Date Visit Category Technician Action Code Status =T("338322") =T("24/08/2011") =T("1942") =T("") =T("") =T("MDB") =T("RD02G0J-110453229D") =T("02/04/2011") =T("RMDDEDG19BS1") =T("MD+PDP 180 BLACK STREAK") =T("DEA") =T("M/S AJANTA ELECTRONICS") =T("28522348") =T("9768198068") =T("BODY DENT") =T("MAIN DOOR (DC / FF)#DOOR - DAMAGED/DENTS & SCRATCHES#PENDING FOR SPARES") =T("") =T("") =T("") =T("ADV AUG 436") =T("1") =T("24/08/2011") =T("PRS") =T("802849") =T("S") =T("IN PROGRESS") =T("337201") =T("23/08/2011") =T("1343") =T("") =T("") =T("ME0") =T("RD02HAG-110660613D") =T("02/06/2011") =T("") =T("") =T("DEA") =T("M/S SHANTI ELECTRONICS") =T("24087618") =T("") =T("NO COOLING") =T("SEALED SYSTEM#CHOKE#PENDING FOR SPARES") =T("") =T("") =T("") =T("SEALED SYSTEM CHOKE") =T("1") =T("23/08/2011") =T("PRS") =T("802847") =T("R1") =T("IN PROGRESS") =T("337262") =T("23/08/2011") =T("1429") =T("") =T("") =T("MEL") =T("RF02F9U-1007210289D") =T("21/10/2009") =T("RMD07401550") =T("MN DR GFE27(250L)BRIGHT STEEL") =T("DEA") =T("M/S DEEVEE CORPORATION") =T("28824796") =T("") =T("BODY DENT") =T("CABINET#CABINET - DAMAGED/DENTS & SCRATCHES#PAINTING DONE") =T("") =T("") =T("") =T("") =T("1") =T("23/08/2011") =T("PRS") =T("802625") =T("P1C") =T("IN PROGRESS") =T("337263") =T("23/08/2011") =T("1430") =T("") =T("") =T("MEL") =T("RD02G50-100202307D") =T("02/02/2010") =T("RMDDNE185WR0") =T("MD 185 B NEO WINE RED W/O HNDL") =T("DEA") =T("M/S DEEVEE CORPORATION") =T("28824796") =T("") =T("BODY DENT") =T("") =T("") =T("") =T("") =T("") =T("0") =T("") =T("") =T("0") =T("") =T("IN PROGRESS") =T("337463") =T("23/08/2011") =T("1707") =T("") =T("") =T("MK9") =T("RF02G7H-01108220108D") =T("17/08/2011") =T("") =T("") =T("DEA") =T("M/S VIJAY SALES") =T("9870712791") =T("9930262646") =T("M/D DENT PROB") =T("CABINET#CABINET - DAMAGED/DENTS & SCRATCHES#APPLIANCE TO BE REPLACED") =T("") =T("") =T("") =T("CABINET BACK+BOTH SIDE+BOTH DOOR DENT") =T("2") =T("27/08/2011") =T("PRS") =T("805401") =T("RC") =T("IN PROGRESS") =T("337471") =T("23/08/2011") =T("1714") =T("") =T("") =T("MK9") =T("WF04G29-0110600006D") =T("11/08/2011") =T("") =T("") =T("DEA") =T("M/S VIJAY SALES") =T("9870712791") =T("9930262646") =T("BODY DAMAGE") =T("CABINET#CABINET - PAINT SCRATCHED#APPLIANCE TO BE REPLACED") =T("") =T("") =T("") =T("CABINET DENT") =T("1") =T("23/08/2011") =T("PRS") =T("805403") =T("RC") =T("IN PROGRESS") =T("337474") =T("23/08/2011") =T("1716") =T("") =T("") =T("MK9") =T("RD02G2K-0110390086D") =T("30/07/2011") =T("") =T("") =T("DEA") =T("M/S VIJAY SALES") =T("9870712791") =T("9930262646") =T("SIDE DENT") =T("CABINET#CABINET - DAMAGED/DENTS & SCRATCHES#APPLIANCE TO BE REPLACED") =T("") =T("") =T("") =T("") =T("2") =T("27/08/2011") =T("PRS") =T("805401") =T("RC") =T("IN PROGRESS") =T("337476") =T("23/08/2011") =T("1717") =T("") =T("") =T("MK9") =T("WF04G29-0110600203D") =T("11/08/2011") =T("") =T("") =T("DEA") =T("M/S VIJAY SALES") =T("9870712791") =T("9930262646") =T("CABINET DENT") =T("CABINET#CABINET - PAINT SCRATCHED#APPLIANCE TO BE REPLACED") =T("") =T("") =T("") =T("CABINET DENT") =T("1") =T("23/08/2011") =T("PRS") =T("805402") =T("RC") =T("IN PROGRESS") =T("337488") =T("23/08/2011") =T("1728") =T("") =T("") =T("MDH") =T("RD02C11-10011905D") =T("01/01/2010") =T("RMD07600548") =T("MD+PDP GDA19C CND GREY") =T("DEA") =T("M/S MARKET MOVES") =T("9322492322") =T("9322492320") =T("M/D DENT PROB") =T("MAIN DOOR (DC / FF)#DOOR - DAMAGED/DENTS & SCRATCHES#PENDING FOR SPARES") =T("") =T("") =T("") =T("ADV AUG 438") =T("2") =T("25/08/2011") =T("PRS") =T("802849") =T("S") =T("IN PROGRESS") =T("337491") =T("23/08/2011") =T("1735") =T("") =T("") =T("MDH") =T("WS04F25-110301542D") =T("01/03/2011") =T("WPB7201CRTN") =T("CARTON GWS7201") =T("DEA") =T("M/S MARKET MOVES") =T("9322492322") =T("9322492320") =T("SPRING BROKEN") =T("LID TOP ASSEMBLY#FA - LID BROKEN / MISALIGNED#PENDING FOR SPARES") =T("") =T("") =T("") =T("ADV AUG 439") =T("2") =T("25/08/2011") =T("PRS") =T("802849") =T("S") =T("IN PROGRESS") =T("337553") =T("23/08/2011") =T("1859") =T("") =T("") =T("MAE") =T("RF02G9H-1103220246D") =T("31/03/2011") =T("") =T("") =T("DEA") =T("M/S VIJAY SALES WARE HOUSE") =T("23733222") =T("9619396051") =T("BODY DENT") =T("CABINET#CABINET - DAMAGED/DENTS & SCRATCHES#APPLIANCE TO BE REPLACED") =T("") =T("") =T("") =T("") =T("1") =T("24/08/2011") =T("PRS") =T("802625") =T("RC") =T("IN PROGRESS") =T("336378") =T("22/08/2011") =T("1205") =T("") =T("") =T("MC0") =T("RF02C41-1011040328D") =T("02/11/2010") =T("RMD07400606") =T("MD+PDP+GAS M.BLUE GF21R WHAND") =T("DEA") =T("M/S SHREE MAHA LAXMI ELE") =T("9322755376") =T("9322755376") =T("DOOR DENT PROB") =T("MAIN DOOR (DC / FF)#DOOR - DAMAGED/DENTS & SCRATCHES#PENDING FOR SPARES") =T("") =T("") =T("") =T("ADV AUG 483") =T("3") =T("27/08/2011") =T("PRS") =T("802837") =T("S") =T("IN PROGRESS") =T("336461") =T("22/08/2011") =T("1347") =T("") =T("") =T("MCL") =T("RD02G17-110340687D") =T("02/03/2011") =T("RMDDAXS19FS1") =T("MD+PDP 19A3 FROST STL AXIS") =T("DEA") =T("M/S F M ENTERPRISES") =T("7666381212") =T("9594345727") =T("DOR DENT") =T("MAIN DOOR (DC / FF)#DOOR - DAMAGED/DENTS & SCRATCHES#PENDING FOR SPARES") =T("") =T("") =T("") =T("RECLAIM ADV AUG 516") =T("3") =T("29/08/2011") =T("PRS") =T("802837") =T("S") =T("IN PROGRESS") =T("336535") =T("22/08/2011") =T("1547") =T("") =T("") =T("MC3") =T("RD02G0O-110371314D") =T("02/03/2011") =T("RAPDEDGAPWR") =T("APRON EDGE RUBY STREAK/WINERED") =T("DEA") =T("M/S SHRADDHA ELETRONICS") =T("25812547") =T("") =T("BASE COVER BROKEN") =T("MISC. CABINET SPARES#APRON#PENDING FOR SPARES") =T("") =T("") =T("") =T("ADV AUG 479") =T("2") =T("27/08/2011") =T("PRS") =T("802837") =T("S") =T("IN PROGRESS") =T("336036") =T("21/08/2011") =T("1921") =T("") =T("") =T("MC3") =T("RD02G0P-110340857D") =T("02/03/2011") =T("RMDDEDG19IW4") =T("MD+PDP 180 ICY WINE") =T("DEA") =T("M/S KARTIK ELE") =T("65054449") =T("9892758427") =T("BODY DENT") =T("CABINET#CABINET - DAMAGED/DENTS & SCRATCHES#PENDING FOR SPARES") =T("") =T("") =T("") =T("ADV AUG 368") =T("2") =T("22/08/2011") =T("PRS") =T("802849") =T("S") =T("IN PROGRESS") =T("335007") =T("20/08/2011") =T("1033") =T("") =T("") =T("MCN") =T("RD02G0P-110142215D") =T("28/02/2011") =T("RMS97737126") =T("DUCT FRAME EDGE (ALL MODEL)") =T("DEA") =T("M/S FAIR ELECTRONICS") =T("25947446") =T("") =T("LINER PRB") =T("ACCESSORIES#LINER SHELF#PENDING FOR SPARES") =T("") =T("") =T("") =T("ADV AUG 322") =T("1") =T("20/08/2011") =T("PRS") =T("802852") =T("S") =T("IN PROGRESS") =T("335043") =T("20/08/2011") =T("1056") =T("") =T("") =T("MKA") =T("RF02F4D-1104291312D") =T("25/04/2011") =T("RGK97731243") =T("READY GASKET (FREEZ DOOR) 245L") =T("DEA") =T("M/S ANKITA TRADING CO") =T("2220141") =T("9869399130") =T("TABLE TOP PROB") =T("FREEZER DOOR (FF)#GASKET#PENDING FOR SPARES") =T("") =T("") =T("") =T("FD GASKET+LHS TRIM+SIDE DENT ADV CLAIM NO-0811/A0068") =T("2") =T("26/08/2011") =T("PRS") =T("805401") =T("S") =T("IN PROGRESS") =T("335061") =T("20/08/2011") =T("1111") =T("") =T("") =T("MKA") =T("RD02G2L-110240814D") =T("30/04/2011") =T("RMDDEDG23FS2") =T("MD GDE23 CS2 FROST STEEL") =T("DEA") =T("M/S MEENA ENT") =T("2316116") =T("9820575105") =T("MAIN DOOR PROB") =T("MAIN DOOR (DC / FF)#DOOR - DAMAGED/DENTS & SCRATCHES#PENDING FOR SPARES") =T("") =T("") =T("") =T("MD DENT ADV CLAIM NO-0811/A0058") =T("1") =T("20/08/2011") =T("PRS") =T("805402") =T("S") =T("IN PROGRESS") =T("335136") =T("20/08/2011") =T("1156") =T("") =T("") =T("MKA") =T("N006D02-101204249D") =T("02/04/2011") =T("MFN97731766") =T("TIMER GMS17M 07 WHGX") =T("DEA") =T("M/S SUPREME TRADERS") =T("2315635") =T("9322809829") =T("NOT WORKING") =T("FUNCTIONAL#TIMER DEFECT#PENDING FOR SPARES") =T("") =T("") =T("") =T("TIMER DEF") =T("1") =T("20/08/2011") =T("PRS") =T("805403") =T("S") =T("IN PROGRESS") =T("335288") =T("20/08/2011") =T("1350") =T("") =T("") =T("MK8") =T("RD02E0C-100333411D") =T("16/04/2011") =T("RMD07600683") =T("MD 180L B2/C2 BRUSH STEEL EDGE") =T("DEA") =T("MR BHAVANI ELEC") =T("2694523") =T("") =T("BODY DENT") =T("MAIN DOOR (DC / FF)#DOOR - DAMAGED/DENTS & SCRATCHES#PENDING FOR SPARES") =T("") =T("") =T("") =T("MD+SIDE DENT ADV CLAIM NO-0811/A0070") =T("2") =T("26/08/2011") =T("PRS") =T("805401") =T("S") =T("IN PROGRESS") =T("335449") =T("20/08/2011") =T("1545") =T("") =T("") =T("MKA") =T("WS04D03-232103D") =T("25/05/2011") =T("WTU97735020") =T("WASH AND SPIN TUB GDS6201 SA") =T("DEA") =T("M/S LASSI TRADING GODOWN") =T("2222221") =T("") =T("NOT WORKING") =T("TUB ASSEMBLY#WASH TUB DEFECT#PENDING FOR SPARES") =T("") =T("") =T("") =T("CABINET+TOP COVER+PACK MAT REQU ADV CLAIM NO-0811/00//A0063") =T("1") =T("20/08/2011") =T("PRS") =T("805401") =T("S") =T("IN PROGRESS") =T("335521") =T("20/08/2011") =T("1636") =T("") =T("") =T("MCL") =T("RD02F27-1104271278D") =T("02/04/2011") =T("") =T("") =T("DEA") =T("M/S STAR VISION") =T("25209293") =T("") =T("NOT WORKING") =T("GAS LEAK#UNABLE TO IDENTIFY#PENDING FOR SPARES") =T("") =T("") =T("") =T("PENDING FOR DESICION") =T("2") =T("25/08/2011") =T("PRS") =T("802837") =T("R1") =T("IN PROGRESS") =T("335543") =T("20/08/2011") =T("1651") =T("") =T("") =T("MCB") =T("RD02G51-110630545D") =T("02/06/2011") =T("RMS40881809") =T("FIGURED GLASS 165L/170/175/180") =T("DEA") =T("M/S SHAMS ELECTRONICS") =T("25495541") =T("") =T("VEG GLASS PROB") =T("ACCESSORIES#ACCRS-CRISPER COVER #PENDING FOR SPARES") =T("") =T("") =T("") =T("ADV AUG - 377") =T("1") =T("20/08/2011") =T("PRS") =T("802849") =T("S") =T("IN PROGRESS") =T("335559") =T("20/08/2011") =T("1713") =T("") =T("") =T("MCB") =T("RD02G0L-101142491D") =T("02/11/2010") =T("RMSESTKR0011") =T("STICKER ENERGY-5 GDE19CS2 2011") =T("DEA") =T("M/S SHAMS ELECTRONICS") =T("25495541") =T("") =T("MAIN DOOR PROB") =T("MAIN DOOR (DC / FF)#DOOR - DAMAGED/DENTS & SCRATCHES#PENDING FOR SPARES") =T("") =T("") =T("") =T("ADV AUG 359") =T("2") =T("23/08/2011") =T("PRS") =T("802837") =T("S") =T("IN PROGRESS") =T("335613") =T("20/08/2011") =T("1849") =T("") =T("") =T("MJU") =T("RD02HMR-110470583D") =T("02/04/2011") =T("RTTDEMM19DG") =T("T TOP METAL FROST STEEL MM") =T("DEA") =T("M/S KINGS ELECTRONICS GODOWN") =T("220928") =T("") =T("BODY DENT") =T("CABINET#CABINET - DAMAGED/DENTS & SCRATCHES#PENDING FOR SPARES") =T("") =T("") =T("") =T("ADV AUG 462") =T("3") =T("26/08/2011") =T("PRS") =T("802849") =T("S") =T("IN PROGRESS") =T("334419") =T("19/08/2011") =T("1350") =T("") =T("") =T("MAE") =T("WS04D03-0110512771D") =T("25/07/2011") =T("") =T("") =T("DEA") =T("M/S VIJAY SALES WARE HOUSE") =T("23733222") =T("9619396051") =T("FAN MOTOR PROB") =T("CABINET#CABINET - PAINT SCRATCHED#APPLIANCE TO BE REPLACED") =T("") =T("") =T("") =T("") =T("1") =T("27/08/2011") =T("PRS") =T("802625") =T("RC") =T("IN PROGRESS") =T("334432") =T("19/08/2011") =T("1357") =T("") =T("") =T("MAE") =T("RF02G9H-1103220431D") =T("02/03/2011") =T("") =T("") =T("DEA") =T("M/S VIJAY SALES") =T("23733229") =T("2223733229") =T("BODY DENT") =T("CABINET#CABINET - DAMAGED/DENTS & SCRATCHES#PAINTING DONE") =T("") =T("") =T("") =T("") =T("1") =T("27/08/2011") =T("PRS") =T("802625") =T("P1C") =T("IN PROGRESS") =T("334636") =T("19/08/2011") =T("1704") =T("") =T("") =T("MC3") =T("RD02G15-110690346D") =T("02/06/2011") =T("RMDDAXS19BF1") =T("MD+PDP 19A3 B FLORETS AXIS") =T("DEA") =T("AASHMA TRADERS UMESH") =T("25825846") =T("") =T("BODY DENT") =T("MAIN DOOR (DC / FF)#DOOR - DAMAGED/DENTS & SCRATCHES#PENDING FOR SPARES") =T("") =T("") =T("") =T("ADV AUG 358") =T("2") =T("23/08/2011") =T("PRS") =T("802837") =T("S") =T("IN PROGRESS") =T("334769") =T("19/08/2011") =T("1934") =T("") =T("") =T("MCE") =T("WF04F03-110403101DDD") =T("15/06/2011") =T("") =T("") =T("DEA") =T("M/S STAR ELECTOVISION") =T("32940312") =T("9820259129") =T("ACCOSORIES PROB") =T("CABINET#CABINET - PAINT SCRATCHED#APPLIANCE TO BE REPLACED") =T("") =T("") =T("") =T("W/M RECIVED WITH PLSTIK DRUM INSTEED OF STEEL DRUM") =T("1") =T("19/08/2011") =T("PRS") =T("802850") =T("RC") =T("IN PROGRESS") =T("334782") =T("19/08/2011") =T("2016") =T("") =T("") =T("MCN") =T("RD02G0O-101170248D") =T("02/11/2010") =T("RPA97735124") =T("THERMOCOLE TOP DC ALL EDGE") =T("DEA") =T("M/S KARTIK ELECTRONICS") =T("65054448") =T("8828243831") =T("NOT WORKING") =T("CABINET#T/T-DAMAGED/DENTS & SCRATCHES/RUST#PENDING FOR SPARES") =T("") =T("") =T("") =T("ADV AUG 366") =T("2") =T("23/08/2011") =T("PRS") =T("802837") =T("S") =T("IN PROGRESS") =T("334787") =T("19/08/2011") =T("2019") =T("") =T("") =T("MCN") =T("RD02G0P-110340729D") =T("02/03/2011") =T("RPA97735124") =T("THERMOCOLE TOP DC ALL EDGE") =T("DEA") =T("M/S KARTIK ELECTRONICS") =T("65054448") =T("8828243831") =T("NOT WORKING") =T("MAIN DOOR (DC / FF)#DOOR - DAMAGED/DENTS & SCRATCHES#PENDING FOR SPARES") =T("") =T("") =T("") =T("ADV AUG 365") =T("2") =T("23/08/2011") =T("PRS") =T("802837") =T("S") =T("IN PROGRESS") =T("334788") =T("19/08/2011") =T("2019") =T("") =T("") =T("MCN") =T("RF52H0J-11011360044D") =T("02/01/2011") =T("RMS97737631") =T("TT FRONT TRIM CANDY RED EON") =T("DEA") =T("M/S KARTIK ELECTRONICS") =T("65054448") =T("8828243831") =T("NOT WORKING") =T("MAIN DOOR (DC / FF)#DOOR - DAMAGED/DENTS & SCRATCHES#ESTIMATE GIVEN") =T("") =T("") =T("") =T("ADV AUG 371") =T("2") =T("23/08/2011") =T("PRS") =T("802837") =T("S") =T("IN PROGRESS") =T("334789") =T("19/08/2011") =T("2019") =T("") =T("") =T("MCN") =T("RD02G0C-101160949D") =T("02/11/2010") =T("RPA97735124") =T("THERMOCOLE TOP DC ALL EDGE") =T("DEA") =T("M/S KARTIK ELECTRONICS") =T("65054448") =T("8828243831") =T("NOT WORKING") =T("MAIN DOOR (DC / FF)#DOOR - DAMAGED/DENTS & SCRATCHES#PENDING FOR SPARES") =T("") =T("") =T("") =T("PENDING FOR DECISION INST BY N.BADE") =T("3") =T("24/08/2011") =T("PRS") =T("802850") =T("V") =T("IN PROGRESS") =T("333475") =T("18/08/2011") =T("1513") =T("") =T("") =T("MCD") =T("N006F21-110500894D") =T("02/05/2011") =T("") =T("") =T("DEA") =T("M/S VIJAY SALES") =T("27896717") =T("2222656066") =T("DEAD") =T("UPV#NO POWER#PENDING FOR REVISIT") =T("") =T("") =T("") =T("FAN BLADE NOISE INFORMED MR. REGE") =T("1") =T("18/08/2011") =T("PRS") =T("802848") =T("V") =T("IN PROGRESS") =T("333550") =T("18/08/2011") =T("1556") =T("") =T("") =T("MCE") =T("RD02HMR-110470619D") =T("02/04/2011") =T("RMSDESXHDMD") =T("HANDLE MIDDLE OPT-4 CHROME PLT") =T("DEA") =T("M/S STAR ELECTOVISION") =T("32940312") =T("9820259129") =T("M/D RUST PROB") =T("MAIN DOOR (DC / FF)#DOOR - DAMAGED/DENTS & SCRATCHES#PENDING FOR SPARES") =T("") =T("") =T("") =T("ADV AUG - 337") =T("2") =T("20/08/2011") =T("PRS") =T("802850") =T("S") =T("IN PROGRESS") =T("332379") =T("17/08/2011") =T("1341") =T("") =T("") =T("MEN") =T("RD02G17-110340707DDD") =T("02/03/2011") =T("") =T("") =T("DEA") =T("M/S VIRANI ELECTRONICS") =T("28012241") =T("9820024021") =T("BODY RUST") =T("CABINET#CABINET - DAMAGED/DENTS & SCRATCHES#PENDING FOR SPARES") =T("") =T("") =T("") =T("ITEM CODE NOT AVAILBALE MAIL TO BE SEND") =T("1") =T("17/08/2011") =T("PRS") =T("802852") =T("V") =T("IN PROGRESS") =T("332610") =T("17/08/2011") =T("1631") =T("") =T("") =T("MAE") =T("RF02GBH-1010220156D") =T("10/10/2010") =T("RMD07401567") =T("MD 290LT SW RED SLIM") =T("DEA") =T("M/S VIJAY SALES") =T("23733233") =T("9920654010") =T("DENT / DAMAGE") =T("CABINET#CABINET - 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