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- AGED ACCOUNTS RECEIVABLE
-
-
- Your AGED ACCOUNTS RECEIVABLE listing provides a
- breakdown of the current status of your Accounts
- Receivables. (NOTE: You should always run (A)ged
- accounts before you run statements.) This report can be
- ran at any time in either of two sequences: by ACCOUNT
- number, or by account last name. When you request this
- report you are prompted to enter two dates: date #1 = the
- date you last selected statements, date #2 = the current
- period ending date to be used. This date range provides:
-
- a) All transactions after the entered period ending
- date will be ignored and not considered in this report.
- b) All transactions prior to, and including, last
- statement date are used only to calculate the aged
- balance of each account.
- c) All transactions between these dates are
- considered as current postings form which all receipts
- will be listed in detail. This receipts listing will aid
- you in monitoring your accounts willingness to pay. You
- should find this a valuable feature for those accounts
- having a balance over 60 days old.
-
- The optional listing of zero and credit balance accounts
- will allow you to control the size (number of patients,
- or accounts, listed) of your Aged Receivables report. At
- the end of the report you are provided with two sets of
- totals: a) a set of totals for the patients, or accounts,
- listed on the report, and b) a set of totals that show
- the total accounts receivable currently on file. We
- recommend that you run a complete report at the end of
- the year so that you have a listing of all accounts you
- have performed services for.
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- Page 38
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- STATEMENTS
-
- STATEMENTS can be printed at any time. Transactions
- posted after the current statement period ending date are
- not considered for processing. You have the option of
- using either custom statement forms, or they can be
- printed on standard 8 1/4" by 11" paper. (Custom forms
- are available from MEDshare.)
-
- You are also given the following options:
-
- 1.) Printing statements for a given billing cycle. Each
- patient, and account, can be assigned to a specific
- billing cycle (see screen #3 of patient maintenance). You
- can then limit your statements to only those patients, or
- accounts, for a specific billing cycle. One possible use
- is to give a specific billing cycle code to patients that
- are assigned to insurance coverage. In this manner these
- patients would only receive statements when you
- specifically request then. (Note: Billing cycle codes are
- printed on your Aged Receivables report directly below
- the patient/account number.)
-
- 2) printing statements for a limited account number
- range. If you only need a statement for a single,
- specific, account then enter that account number for both
- the starting, and ending, account number range
- parameters. (NOTE: Statements are always printed in
- account sequence. Also remember that if this patient, or
- account, is assigned a billing cycle code you must also
- enter this code in order for the statement to be
- printed.)
-
- 2) printing debit balance accounts. Within this option
- you can limit the printing of statements to only those
- accounts having a debit balance above a given minimum
- dollar value. With this option you can save the cost of
- handling statements that will cost you more than you will
- receive.
-
- 3.) printing zero balance accounts.
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- 4.) and, printing credit balance accounts.
-
- (Note - If you answer 'N' to all of these options then
- the request to print statements will be canceled.)
-
- You identify the transactions to be printed on each
- statement by identifying the last statement date and the
- current period ending statement date. All transactions
- prior to, and including, the last statement date will be
- considered as balance forward only and will not be listed
- on the statement. Only those transactions after the last
- statement date to, and including, the current period
- ending date are listed in detail on the statement. All
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- Page 39
-
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- transactions are listed in date/patient order with the
- patients name printed for each group of transactions
- related to that patient. (Note - Remember that all
- transactions are listed in date order and not in patient
- and date order. This sequencing will result in possible
- multiple repeat listing of patient names - depending upon
- the date of the transaction.)
-
- DENTAL#1 does not create any balance forward record
- nor does it have a rigid closing cycle for your Accounts
- Receivables. All transactions for each account are read
- in date sequence to determine the account current
- balance. No transactions are considered in this
- calculation that are past the current period ending date.
- Using this concept you can rerun statements at any time
- for any period and see the same results.
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- Page 40
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- INSURANCE FORMS BATCH PRINT
-
- NOTE: You can print insurance forms at the end of
- the day or week, or at the time of actual transaction
- posting. At the time of the office visit, the patient
- receives the 'super bill' and usually pays the amount not
- covered by insurance. If payment is assigned directly to
- the dentist, you can then wait to do insurance billing
- later. For a patient who hasn't assigned direct payment,
- an insurance statement can be printed at the time of the
- visit by accessing the 'BILL' cycle and selecting those
- transactions to be listed on an insurance claim form. For
- all patients not assigned for insurance coverage all
- transaction insurance flags will be set OFF following the
- printing of the insurance form.
-
- Selecting (I)nsurance Forms Batch Print from the
- REPORTS SUB-MENU will give you the following prompts:
-
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- USE PREPRINTED HEALTH INSURANCE CLAIM FORM (Y/N):
-
- If you answer with a 'N' then your insurance claim form
- will be listed on plane paper. If you answer with a 'Y'
- then the ADA-1985 claim form will be used.
-
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- PERFORM FORMS ALIGNMENT TEST (Y/N):
-
- With this option you are provided with a test pattern
- that is printed in the patient name block of the ADA-1985
- form. You can repeat this option as many times as needed
- in order to set your printer forms alignment.
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- PRINT FORMS FOR SECONDARY INSURANCE COVERAGE (Y/N):
-
- This prompt allows you the option to print an insurance
- form for any secondary insurance coverage the patient may
- have. This form can then be placed in the patients file
- and filed later after the primary insurance coverage has
- paid their liability. With this option you save time of
- having to call-up and reprint all insurance filings in
- order to file with a secondary insurance company.
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- REPRINT (Y/N):
-
- This option is provide so that you can make multiple
- copies of your insurance claim forms without having to
- go through the cycle necessary to reset the transaction
- insurance flags. If you enter a 'N' then the print cycle
- is terminated and the system reviews all transactions
- printed on the claim forms and adjusts their insurance
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- Page 41
-
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- posting flags to either an 'off' or 'on' status depending
- upon the insurance status of the patient. (NOTE: IF YOU
- PRESS THE <ESC> KEY IN ANSWER TO THIS REQUEST THE
- PRINTING WILL BE TERMINATED BUT THE INS_TAG FILE
- IDENTIFYING THE INSURANCE FORMS TO BE PRINTED WILL NOT BE
- CLEARED. THIS WILL RESULT IN THE NEED TO REPRINT ALL
- INSURANCE FORMS IN THE INS_TAG FILE.)
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- Page 42
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- RECALL LETTERS
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- There are four options available for RECALL letters:
- 1. print letters,
- 2. print labels,
- 3. print listing of pending RECALL's, and
- 4. Special selections.
-
- (Note - For options 1-3 if you intend to print LABELS and
- LETTERS print the labels first without updating the
- 'letter sent count. Printing LETTERS always updates the
- 'letter sent count' by +1.)
-
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- (P)rint recall letters
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- You can limit the RECALL LETTERS to those patients
- between a given date range and a specific 'letter sent'
- count. All letters printed will update the recall
- 'letter sent' count by +1 upon printing of the letter.
- Remember - all recall reminders remain on file until the
- patient receives another posting for the same treatment
- that triggered the recall request, or until you manually
- delete it. Use of the 'letter sent' count will limit the
- letters you write to only those patients that you want to
- receive a recall letter.
-
- When letters are printed they are printed for all
- selected recalls. Each recall identifies the specific
- letter format to be used. These letter formats are
- extracted from your LETTER.DBF/DBT master file. In this
- manner you only need to know the date range you wish to
- print recall letters for - not the specific recall
- letter. (Note - Each patient can have multiple recalls on
- file at any one time. Recalls are only removed by posting
- a follow-up visit transaction, or by (D)eleting the
- specific recall.)
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- (M)ailing labels
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- If need labels for either post cards, or letters,
- use this option to print your mailing labels before you
- actually print the letters. If you do not plan to print
- letters then allow this routine to update the 'letter
- sent' count, otherwise let the letter routine update this
- count.
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- Page 43
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- (L)ist pending recalls
-
- This feature provides you with a proof list of all
- pending recalls on file scheduled prior to a given date.
- We suggest that you print this proof list before you
- actually print the letters or labels. If you see patient
- recalls listed in your pending recall listing that you do
- not wish to send letters to you will need to go into the
- (P)atient - (R)ecall maintenance function for each such
- patient recall and adjust that patients recall schedule
- as necessary.
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- (S)pecial
-
- This feature allows you to select patients for
- letters, labels, and listings directly from your patient
- data base using various parameters. These parameters are:
- 1. Code - this is the 'CODE' you assigned to the
- patient and is located between the patient account number
- and name prefix. This CODE field is not used anywhere
- else in the system and is fully user definable.
- 2. Finance code - this is the 'FINANCIAL CODE' you
- assigned to the patient and is located on screen #2 of
- patient maintenance. This FINANCIAL CODE is not used
- anywhere else in the system and is fully user definable.
- 3. Sex - This allows you to limit your selection to
- patients by sex.
- 4. Birthdate (from/to range) - This allows you to
- select patients by age, born prior to, and born after a
- given date.
- 5. Date last seen (from/to range) - This allows you
- to select patients that have not been in your office for
- a given period of time. This date is maintained
- automatically for you during transaction posting.
- 6. Zip Code - This allows you to limit your
- selection to patients within a given area. You can enter
- in as much of the zip code as you wish to match on.
- 7. Accounts only (Y/N) - This allows you to limit
- your selection so that you only print labels and letters
- to a single household and not to all patients within the
- household. (Note: Parameters for sex and birthdate have
- little value with this option.)
-
- After you have entered your selection parameters you
- can then direct you selection to: Mailing labels,
- letters, or listing. You can run this selection process
- any time as there are no flags set and no files updated.
- With this option you will find it possible to keep in
- touch with your patients.
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- Page 44
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- PATIENT RECAP'S
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- The purpose of the PATIENT RECAP profile listing is
- to provide you with a hard copy of information you
- consider important to that patient treatment history. You
- identify those transactions in your charge tables that
- should be posted into your patient history file. When you
- post one of these transactions to the patient you are
- prompted to setup a record in the patients history file.
- If you post an entry into the patients history file
- record is also placed into a TAG_RCAP.DBF file for that
- account/patient number. This record stays in existence
- until you print the patient recap listing.
-
- Your patient recap listings can be requested for a
- specific patient or for all patients having information
- posted to their history file. Requesting a recap for a
- specific patient does not delete a corresponding
- account/patient record in the TAG_RCAP.DBF file even if
- it exits.
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- WE RECOMMEND THAT YOU PRINT THIS REPORT AT LEAST ONCE A
- WEEK.
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- Page 45
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- (L)ETTERS
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- You can setup up to 99 different letter formats.
- These letter formats are called into use when you print
- your PATIENT RECALLS and with the SPECIAL selection
- recall feature.
-
- AUTOMATIC RECALL REQUESTS
-
- To initiate the request for a patient recall associated
- with transaction postings you first must set the RECALL
- FLAG in your charge tables to a 'Y' for the charge
- code(s) that require a recall, and reference an existing
- letter format contained in your LETTERS master file. At
- the time of posting these transaction codes to the
- patient you will be displayed a special window. When
- this window is displayed you can setup the patient for a
- RECALL. (Note - You can also use the (P)atient - (R)ecall
- maintenance function to setup these recall requests.)
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- Page 46
-
-
- WORD PROCESSOR
-
- DENTAL#1 has built into it a limited word processor. The
- following keys are used to control the editing of your
- letters.
-
- KEY PURPOSE
- ---------------------------------------------------------
- Uparrow or Ctrl-E Move up one line
- Dnarrow or Ctrl-X Move down one line
- Leftarrow or Ctrl-S Move left one character
- Rightarrow or Ctrl-D Move right one character
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- Ctrl-Leftarrow or Move left one word
- Ctrl-A
- Ctrl-Rightarrow or Move right one word
- Crtl-F
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- Home Beginning of current line
- End End of current line
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- Ctrl-Home Beginning of current window
- Ctrl-End End of current window
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- PgUp Previous edit window
- PgDn Next edit window
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- Ctrl-PgUp Beginning of letter
- Ctrl-PgDn End of letter
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- Return Move to beginning of next line
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- Delete Delete character at cursor
- Backspace Delete character left of cursor
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- Ctrl-Y Delete current line
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- Ctrl-T Delete word right
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- Tab Insert tab character or spaces
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- Printable character Insert character
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- Ctrl-B Reform paragraph
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- Ctrl-V or Ins Toggle insert mode
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- Ctrl-W Finish editing and save
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- Esc Abort edit, return original
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- Page 47
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- Selecting the (L)etters option from the main menu will
- call up the RECALL LETTERS SUB-MENU.
-
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- (D)isplay Letters
-
- With this request you will be displayed a listing of
- all letter titles you currently have on file. From this
- display list you can highlight and select the specific
- letter format you wish to perform maintenance on, or
- inquire into. Upon selecting the desired letter format
- you are automatically taken into the (M)aintenance
- function in the (I)nquire mode and the selected letter is
- displayed to you.
-
- (M)aintenance
-
- The letter maintenance functions allow you to fully
- maintain your letter formats, and to add new formats to
- your letter file. The following maintenance functions are
- provided:
-
- (I)nquire - With this option you can request the display
- of a specific letter format. Once displayed you can then
- select any of the other maintenance options.
-
- (A)dd new - Use this option to setup new letter formats
- in you letter file. Each letter must be assigned a unique
- ID. code between the values of '01' to '99'. In addition
- to this code you should assign a brief descriptive title
- to the letter that will provide you will enough
- information that you can determine the contents of the
- letter format to follow. (Note - When you do search
- displays of the letter formats you have on file the only
- information displayed to you will be the letter code and
- this brief description.) Finally you are provided a
- window through which you can setup your letter body. When
- you setup a letter keep in mind that DENTAL#1 will
- perform all of the addressing functions for you - only
- setup that portion of the letter body that is common to
- what you want all patients to receive.
-
- In the RECALL LETTER BODY 'field', the system works
- like a word processor with most of the features one would
- expect. You can rework the body of the letter without
- affecting the other parameters of your recall letter
- format.
-
- Correcting mistakes can be done by moving the cursor
- to the mistake and typing over it. If you need to
- 'insert' a word or space pressing <CTRL-V> will activate
- an INSERT capability. Press <CTRL-V> again when you're
- finished with the INSERT.
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- Page 48
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- When you're finished with the letter, press <CTRL-W>
- to 'save'. You will receive a 'prompt' in the message
- line at the bottom of your screen:
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- INFORMATION CORRECT (Y/N) Y
-
- Press <ENTER> if your answer is yes.
-
- The system will then add that letter to your file.
-
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- (C)hange - The (C)hange function works in the identical
- fashion as the (A)dd new function except the letter must
- already be in existence. Once you have selected a letter
- to be changed you can modify any displayed information
- other than the letter ID. code.
-
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- (D)elete) - To delete a letter, move to the (D)elete
- function and press <ENTER>. The cursor will
- automatically position itself at the CODE # 'field. If
- this is the letter you want to delete, press <ENTER>.
- You will then receive a 'prompt' in the message line on
- the bottom of your screen:
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- DELETE THIS RECORD (Y/N) N
-
- This give you the opportunity to reconsider deleting
- this record. If you're sure, press 'Y' and <ENTER>.
-
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- (+/-)skip - The (+)skip & (-)skip functions are there to
- allow you to move quickly through your RECALL LETTER
- file. (+)skip moves you forward to the next letter
- format on file. (-)skip moves you backward a to the
- previous letter format on file.
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- Page 49
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- LIST RECALL LETTERS
-
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- When you're ready to print RECALL letters choose the
- (L)ist to printer option from the RECALL LETTERS SUB -
- MENU. A question will appear in the message line at the
- bottom of your screen:
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- LIST ALL LETTERS (Y/N): N
-
- If you enter a 'N' and press <ENTER> and you will
- receive a display of the letters you have on file. They
- will be listed by code and title. Move to the specific
- letters you want to print and press <ENTER>.
-
- If you enter a 'Y' and press <ENTER> you will
- immediately start printing a proof listing of all letter
- formats you have on file.
-
- Upon termination of the letter proof listing you are
- returned to the (L)etter sub-menu.
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- Page 50
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