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-
- Preface to the Tutorials
-
- At the heart of this program is an automatic tickler file that relates
- activities to clients. This program will summarize dollars spent for any
- activity or group of activities, for any client, for any period of time.
- Thus it is ideal for tracking revenue or expense data on a client, but it
- can also be used to summarize collections, subscriptions, or any monies
- received for any one person or group of persons.
-
- Before entering an activity record, you must first create one main record
- in the Client file. From this record will be related all activities about
- that client. Stated another way, you cannot enter an activity into the
- Activity file unless you first have an entry in the Client file. There is
- one exception, though. If someone is using the program in your absence,
- such as a secretary, the program will allow him or her to enter an
- unlimited number of activities for a client called 'NEW'. This exception
- is intended to be used intermittently in your absence and allows you to
- identify those activities that were recorded while you were gone.
-
- Definition of 'Company Name':
-
- In the Client file you will observe these three fields:
-
- First Name : Last Name :
- Full Company name of Client :
-
- Let's say that you are making an entry for 'John Doe' and he has no
- company name. Make these two entries:
-
- First Name :John <====enter this Last Name :Doe <=====enter this
- Full Company name of Client : <====leave this line blank.
-
- If you enter a first and last name for someone who has no company name, the
- program will create a company name on the screen for you of:
-
- first name + last name.
-
-
- Observing how the program shows appointments:
-
- Bring up the program (PROGRAM.EXE) the first time with this command:
- GO
-
- This will take you through the system installation process and will then
- present you with the Main Program Menu. Once you see this, exit the
- program with an 'X'.
-
-
- After you have left the program , set the system date to January 2, 1986,
- with the following command:
-
- C>DATE <====== enter this command
- Current date is Mon 12-01-1986
- Enter new date: 1-02-1986 <==== enter this date
-
- A number of appointment records are in the Test Data that reflect
- appointments made during the 2 weeks following January 2, 1986. Now invoke
- the Client Tracking System by entering: GO. The program will then give you
- an analysis of the appointments for that day, as well a graphics
- presentation of all appointments for the next two weeks. (It does this if
- you have at least one appointment for today.)
-
- A Preview of the options that customize this system:
- Accessing the Custom Options:
-
- Let's say that you don't want the program to show you the appointments
- every time you bring up the program. Once you arrive at the Main Program
- Menu, you will observe Option 5, Other Options. Enter a '5' (without
- quotes), and you will then be at the Other Options Menu. At this menu, you
- have a number of options. Later you can come back to this part and explore
- the meaning of the various options by reading through the 'Help' file. For
- now, enter 'C' to access:
-
- C) Customize this system to your needs
-
- You will then see the Custom Options Menu. For now, we are only
- interested in option 4,
-
- 4) Toggle initial graphics image for Appointments
-
- Before selecting option 4, let's go to the Help file to understand exactly
- what this option does. Do this by entering an 'H' for Help. Once you have
- done this, you will be in the Help file for the Custom Options Menu. Using
- the Up and Down arrows on your keyboard, scroll through the Help file until
- you come to the explanation for Option 4.
-
- After you have understood what Option 4 will do for you, select the
- 'ESCAPE' key to exit from the Help file. You will then be back at the
- Custom Options Menu. For now, enter '4' once and watch the screen. The
- message to the right of Option 4 will change from [now on] to [now off].
- After you have observed this change, select '4' once more so that [now off]
- becomes [now on], thereby restoring the original setting. Later on, when
- you become more proficient with the program, come back to the Custom
- Options Menu and experiment with the various options available to you. (You
- can, for example, change the name used throughout the program for Expenses
- to Collections or Revenues. Many of the names and titles used throughout
- this program can be modified through the Custom Options menu.)
-
- For the time being, return to the Main Program Menu by entering 'R' twice.
- Then exit the Main Program Menu by entering an 'X'. Once you have returned
- to your default drive, change the DATE back to the true current date with
- the DATE command.
-
- "Light bars"
-
- Each selection on any menu is highlighted with a light bar. As you scroll
- up or down the light bar, explanatory text appears on the bottom line of
- the screen, explaining the highlighted option. Each light bar selection
- has different explanatory text.
-
- Simplified Logic
- of accessing records in the Activity file:
-
- The tutorials describe the process of adding records into the activity file
- from the Activity file menu, Add screen, and will help you in understanding
- the flow of logic in the program. Over time, however, some new functions
- have been added into the program that make access into the activity file
- much more streamlined.
-
- From the Client file, Get option, you will observe these 3 functions:
-
- S for search
- F6 for Act Now
- F7 for Flash Report
-
- The 'S' option gives you the ability to look at the Client file in any
- one of six 'views' or search criteria:
- "1) Search by Company Name"
- "2) Search by First Name"
- "3) Search by Last Name"
- "4) Search by Phone Number"
- "5) View or search by Zip Code"
- "6) View or search by Category"
-
- Once you select your 'view,' then all records are stacked or ordered in
- that sequence. If, for example, you select the last name 'view', then
- after you search and locate one record, all records before and after that
- one will be ordered alphabetically by last name.
-
- After you have identified and isolated your single record in the Client
- file using this 'S' option, then enter the 'F7' function key. In a few
- seconds Flash Report will appear and will display to you all associated
- activity records for the person. The most recent activity will appear
- first. If, for example, you have entered 50 activities for that person
- over the last three years, then you will be looking at all of those
- activities, and can scroll up or down to see the entire listing of comments
- that you had entered at the time you originally created the activity.
-
- At that point, you enter function key 'F6' for Act Now, or Activity Now.
- This single function key sets up a blank record in the activity file,
- partly filled out with that person's information but waiting on you for any
- comment specific to that activity as well as any future commitment date.
-
- If you enter a commitment or callback date, then in a few seconds a window
- appears and displays to you all associated activities on that date. In
- this way, you can level your work load without leaving the record or while
- still on the phone.
-