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-
- Help Screen For Activities File
-
- Overview
-
- The Activities file serves 3 purposes:
-
- 1) As you contact Clients over the phone, the screen will identify to you ì
- detail information on that Client as soon as you input the company name ì
- into the Activity screen, or the first few letters of the company name.
-
- 2) In your absence, your secretary may be receiving inquiries for you. In ì
- those cases where the caller already has a record entered into the Client ì
- file, your secretary will see all of the detail information about that ì
- Client in 2 seconds. If, on the other hand, that inquiry is from a Client ì
- not known to you, your secretary will then be able to enter a message plus ì
- some more detail information, such as name, address, and zip code.
-
- This achieves two objectives: a) You or your secretary can input data ì
- into the Activity file on any Client, regardless of whether or not they ì
- are already in the Client file. b) Messages taken in your absence into the ì
- 'NEW' category will not be lost but will be grouped together in the ì
- activity reports, with their comments and phone numbers. In this way, you ì
- can follow up on all inquiries made in your absence, even if your secretary ì
- recorded partial messages.
-
- 3) All of the activities--both incoming inquiries and outgoing Clienting ì
- calls--will generate reports, sorted by name, dates, company name, ì
- comments, that will help you track and then follow up on those calls.
-
-
- Observe that if the Client is already in the Client file, a lot of ì
- information is displayed either to you or to your secretary, but you input ì
- only 3 new items per activity: "COMMENTS", "DATE OF NEXT APPOINTMENT OR ì
- COMMITMENT", and "HOW MUCH REVENUE/EXPENSE DID YOU INCUR ON THIS ì
- ACTIVITY".
-
- ================================
- | OPTION "C" |
- | Creating a Callback list |
- =================================
-
-
- This 'callback' option is a special case of the Add option on the activity ì
- menu that you just came from. It takes all commitments or appointments ì
- that you had made for today, and then scrolls through each record as though ì
- you had entered them one at a time from the report: 'Today's Appointments'.
-
- It shows you the comment from the activity record where you originally ì
- created the future commitment that resulted in today's appointment. It ì
- then creates a new activity record for each of today's appointments and ì
- waits for you to enter in any comment or future commitment.
-
-
- è ================================
- | OPTION "A" |
- | ADDING A NEW RECORD |
- =================================
- (A to Add data)
-
- To understand how to add a record into the activity file, go to tutorial 2 ì
- in PROGRAM.DOC/PROGRAM.REF.
-
- Iεá brief¼á al∞ record≤ iε thσ activit∙ filσ arσ relateΣ t∩ record≤á iε ì
- thσá Clien⌠á file«á An∙ onσ recorΣ iε thσ Clien⌠ filσ caε havσá multiplσ ì
- record≤á iε thσ activit∙ file«á An∙ timσ yo⌡ attemp⌠ t∩ adΣá ßá recorΣ ì
- int∩ thi≤ file¼á thσ prograφ wil∞ firs⌠ seσ iµ yo⌡ havσ ß maste≥ recorΣ ì
- fo≥á tha⌠ activit∙ iε thσ Clien⌠ file«á Thσ prograφ ha≤á one¼á exception¼ ì
- though║á iµá yo⌡á ente≥á aε activit∙ witΦ ß compan∙ namσá oµá 'NEW'¼á thσ ì
- prograφ allow≤ aε unlimiteΣ numbe≥ oµ 'unattachedº activitie≤ iε thσ filσ ì
- witΦ thi≤ name«
-
-
- ================================
- | OPTION "G" |
- | RETRIEVING AN EXISTING RECORD |
- =================================
- (G to GET/EDIT data)
-
-
- Once you understand how to retrieve a record using the "G" option in the ì
- Client file, then you can do the same in about any other part of the ì
- program.
-
- Observe that when you search for a record in the Activity file, you are ì
- looking for a company name, using the "S" option within the "G" screen. ì
- Once you find the record, you have actually located the first record of ì
- all of the Activity records under that company name. To then look at the ì
- records "behind" that first one, use the "F" and "P" options (Forward and ì
- Prior) to flip back and forth to see each record. All activity records for ì
- any one Client are grouped together by date, then time of message.
-
-
- ==============
- | OPTION S: |
- ==============
-
- Daily Snapshot of Appointments. This gives you a quick listing of your ì
- appointments for any one day. If you had entered a time for any one ì
- appointment, then that appears also.
-
-
-
-
- ==============
- | OPTION 1: |
- ==============
-
- èCalendar. This will show you the days of the week for any 4 week period ì
- that you select for the next 2,000 years. Used for clarifying days of the ì
- week and numeric days of the month when establishing appointments.
-
-
-
-
- ==============
- | OPTION O: |
- ==============
-
-
- O for Open or Pending Activities
-
-
- This option gives you the ability to set aside activities into a 'bucket' ì
- that you designate as still open or pending. Some activities may not have ì
- a future commitment date but are unresolved pending some other follow up. ì
- You can think of these 'Open' activities as existing in an 'Open' or ì
- 'Pending' folder.
-
- By default, all activity records are 'Closed'. You can elect to make any ì
- single activity record 'Open' by entering the 'F10' key on either the ì
- Activity Add or Activity Get screen.
-
-
-
-
-
- Treatment of FAX numbers:
-
- This program will carry over your FAX number into each activity record as a ì
- visual convenience for you if you observe these steps:
-
- 1) Enter a 'FAX=' code into the comment line of the client file.
- 2) At the end of the FAX number, place a '/'.
-
-
- Each client record has two lines for comments. Note that you can place the ì
- 'FAX=' code into either line, in any place in that comment line. Also ì
- observe that case convention is irrelevant. 'FAX=' is that same as 'fax='.
-
- Let's say, for example, that your client has a FAX number of (214)690-4782. ì
- You would then enter this code into the comment line of the Client/client ì
- record:
-
- FAX=(214)690-4782/
-
-
- The program will interpret the '/' as the end of your FAX number and will ì
- then move over this phrase to the beginning of each new activity record:
-
- FAX=(214)690-4782
-
- è Treatment of duplicate Company Names:
-
- An option exists within the program to accommodate duplicate Company Names.
-
- Remember that when you enter an individual name without a Company Name, the ì
- program will create a Company Name consisting of 'first plus last' name. ì
- Later, when you print labels, the label generator will look to see if the ì
- Company Name is the same as 'first plus last' name and will then skip the ì
- Company Name in the label, thereby freeing up one line of the five line ì
- label.
-
- To insert any company name of your choosing in this skipped line, observe ì
- the following logic:
-
- 1) Enter a 'DUPL=' code into the comment line of the client file.
- 2) At the end of the duplicate name, place a '/'.
-
-
- Each Client record has two lines for comments. Note that you can place the ì
- 'DUPL=' code into either line, in any place in that comment line. Also ì
- observe that case convention is irrelevant. 'DUPL=' is that same as ì
- 'dupl='.
-
- Once the program senses that you have entered a 'DUPL=' code, that entire ì
- name will be placed into the label in the line where the company name would ì
- have gone before.
-
- Observe that this duplicate company name logic will also work when you are ì
- outputting data. Recalling the Main Program Menu, option B:
-
- "B) Import or Output data"
-
-
- Once you select 'B' on the Main Program Menu, you will then see the 'Import ì
- or Output Data Menu.' If you select options 2, 3, 4, or 5, then the ì
- duplicate company name logic will work with these selections as well.
-
- "2) Output records to Wordstar/Mailmerge[TM]"
- "3) Output records to WordPerfect[TM] 4.2 or 5.0"
- "4) Output records to dBASE III [Reg. TM]"
- "5) Output records to Microsoft [Reg. TM] Word 4.0"