Net Power 2002 January/NET_2002_01.iso/Demo/grdemo.exe/Disk1/data1.cab/Game_Root/ReadMe.txt

Text File | 2001-10-05 | 17.0 KB | 427 lines

Red Storm Entertainment TOM CLANCY'S GHOST RECON README
September, 2001


This document contains information specific to TOM CLANCY'S GHOST RECON
that is not included in the manual.


Table of Contents


1.General Notes and Troubleshooting

     1.1    Installation Notes
     1.2    TOM CLANCY'S GHOST RECON and Laptop Computers
     1.3    Multi-Tasking (Alt-Tab)
     1.4    Miscellaneous Tips for Making the Game Run Faster
     1.5    DirectX Help
     1.6    Updating Drivers
     1.7    Windows 2000 and XP Notes
     1.8    General Gameplay Notes

2.Multiplayer Notes and Troubleshooting

     2.1    Supported Network Protocols
     2.2    Miscellaneous Tips for the Best Multiplayer Gaming Experience
     2.3    MOD Issues
     2.4    Setting Up a Dedicated Server

3.Video Card Notes and Troubleshooting

     3.1    General Video Card Troubleshooting
     3.2    List of Video Cards with Known Issues

4.Audio Notes and Troubleshooting

     4.1    General Sound Card Troubleshooting
     4.2    If You Have More than One Sound Card Installed on Your
            Computer
     4.3    List of Sound Cards with Known Issues

5.Ghost Recon Game Editor

6.Ubi Soft Technical Support Information


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0    Important Information

Companies, products, persons, personalities and/or names mentioned in
this product are intended to be purely fictional and in no way deemed
to represent real individuals, companies, products or events.  Any
trademarks that appear herein are owned by their respective owners and
are used solely for literary, creative and first amendment purposes in
this fictional work of authorship.



1    General Notes and Troubleshooting


1.1  Installation Notes

If you choose not to install TOM CLANCY'S GHOST RECON to the default
location (C:\Program Files\Red Storm Entertainment\Ghost Recon), you must
install it into a valid folder. You can not install the game to a C:\ or
D:\ drive without first creating a folder or directory to install the
game into. You must create a folder (i.e. C:\Ghost Recon or D:\Red Storm
Entertainment instead of installing directly to C:\ or D:\ without a
folder)

1.2  TOM CLANCY'S GHOST RECON and Laptop Computers

TOM CLANCY'S GHOST RECON was neither developed nor tested for laptop
computers. The reason for this is that most video and sound card
companies sacrifice DirectX compliance for miniaturization and
portability. As such, these manufacturers do not offer drivers that are
optimized for Direct3D gaming, which means that, ultimately, you may have
limited success in running the game properly. Ubi Soft Technical Support
cannot provide support or optimization help with running TOM CLANCY'S
GHOST RECON on laptop systems.

If you own a laptop computer that meets all minimum requirements for this
game, please make sure that all of your system components - video card,
sound card, cd-rom drive, display, etc - are using the most recent
drivers. If a company other than your laptop manufacturer makes your
sound and video cards, be sure to download the latest drivers from the
card's manufacturer for best results. Once your system is updated, use
the game's options screen to lower all settings in the sound and video
options. Refer to the manual for more information on which settings to
turn down or off. If you continue to experience problems, refer to the
Troubleshooting Document for more help.

1.3  Multi-Tasking (Alt-Tab)

TOM CLANCY'S GHOST RECON does not support multitasking (pressing
ALT+TAB). This should not be an issue, as there should not be any open
programs running in the background while playing TOM CLANCY'S GHOST
RECON. For best results, please make sure all open programs are closed
before starting TOM CLANCY'S GHOST RECON -- this includes any programs
running in the System Tray beside the clock on the task bar.

If you need to return to Windows while in the game, we recommend that you
exit by pressing the ESC key, then selecting Quit from the menu to get
back to Windows quickly.

1.4  Miscellaneous Tips for Making the Game Run Faster

There are certain options you can adjust in the game to allow for faster
game play.  From the main menu, click on the Options menu.  From there
you can manipulate the Sound and Graphics options in a trial and error
fashion to customize the game痴 detail and graphics levels for best
performance on your machine.

For Example, a Pentium II 450 just meets the minimum requirements to run
the game. With this setup, start the game and go into the options screen
immediately.

ｷ    Turn the detail levels down to low
ｷ    Uncheck the Show Dead Bodies and Character Smoothing options
ｷ    Set the screen resolution to 640x480x16
ｷ    Set the Z-Buffer Depth to 16 Bit

1.5  DirectX Help

If you are having trouble installing and/or playing TOM CLANCY'S GHOST
RECON make sure you have DirectX version 8 or higher installed on your
computer. You can install DirectX 8 from the TOM CLANCY'S GHOST RECON CD
by going to the DirectX folder and running DXsetup.  The directory path
for DX setup is D:\Directx\dxsetup.exe (assuming your CD-Rom drive is D).
You can also get the latest version from Microsoft
(www.microsoft.com/directx). These webpages can also provide support
with common DirectX problems.

1.6  Updating Drivers

IMPORTANT:
The first step in troubleshooting ANY problem you are experiencing with
TOM CLANCY'S GHOST RECON is to update all drivers for all components in
your PC. Most issues reported with Red Storm Entertainment games are
related to outdated or incorrectly loaded drivers. If you are not sure
which components are in your system, please read through the "Know Your
System" section of the Troubleshooting Document.

Please visit your sound, video, and 3D card manufacturer's websites for
the most recently available drivers. Once you have downloaded and
installed these drivers according to the manufacturer's suggestions,
download and install DirectX from http://www.microsoft.com/directx.

1.7  Windows 2000 and XP Notes

Pressing the Left Shift key five times rapidly in succession in the
Windows 2000 and XP operating systems allows the user to access a
Windows system utility.  If this is done while TOM CLANCY'S GHOST RECON
is running, the game will be minimized to the task bar and the system
utility menu will appear on the screen.

1.8  General Gameplay Notes

ｷ   If you assign soldiers to your teams in the Platoon Setup screen
    and then open the Options menu, all team assignments will be lost
    when you close the Options menu and return to Platoon Setup.

ｷ   Players running in 1600x1200 resolution may find the in-game Command
    Map is difficult to read due to its small size.

ｷ   In multiplayer games, if the number of players joining the game is
    greater than the number of player slots activated by the game server,
    the "extra" players will be put into observer mode.  For example, if
    the server sets up a game with only two platoons activated (with nine
    slots on each platoon), and 36 people join the game, 18 of them will
    enter combat as observers.



2    Multiplayer Notes and Troubleshooting


2.1  Supported Network Protocols

TOM CLANCY'S GHOST RECON supports network play over a properly configured
TCP/IP network ONLY. Please refer to the Troubleshooting Document for
help with setting up such a network. To actually start a Multiplayer
game, please refer to the Multiplayer section of the manual.

2.2  Miscellaneous Tips for the Best Multiplayer Gaming Experience

ｷ    Make sure the host is the fastest computer participating in the
     game. If the server is bogged down, it will distinctly affect the
     gameplay for all players.
ｷ    More memory improves performance.  More than 128MB of RAM in the
     server improves Multiplayer performance and stability for all
     players.
ｷ    The more players in the game, the more bandwidth is required.

2.3  MOD Issues

NOTE: Red Storm Entertainment can only provide support for the software
we create. For this reason, we will not be able to provide support for
third-party modifications. Please do not contact Technical Support for
issues relating to these modifications.

The first step with troubleshooting MOD related problems is to ensure you
have installed the MOD correctly. Check the TOM CLANCY'S GHOST RECON
manual and the site where you downloaded the MOD for proper installation.
You may need to remove the MOD and ensure TOM CLANCY'S GHOST RECON runs
correctly without the mod. If you continue to experience problems with
TOM CLANCY'S GHOST RECON after removing the MOD, try uninstalling the
game completely and reinstalling TOM CLANCY'S ROGUE GHOST RECON without
adding the MOD.

A few notes on using MODS:

ｷ    To fully return the Mods settings to the default state after joining
     a server, you need to return to the main menu. If you do not return
     to the main menu, you will enter a new game with the previous MOD
     settings.

2.4  Setting Up a Dedicated Server

If you would like to run a stand-alone multiplayer game server, you can
launch a dedicated server by clicking the Launch Dedicated Server icon
located in the Ghost Recon Start Menu folder.  This will bring up the
dedicated server menu, from which you can edit and launch your dedicated
server.

A few notes on dedicated servers:

ｷ    The dedicated server is counted in the total number of players in a
     multiplayer game, so the max number of human players on a dedicated
     server will be 35 rather than 36.
ｷ    Enabling the "Allow Remote Access" setting in the multiplayer options
     screen will allow users playing on a dedicated server to edit the
     dedicated server settings.  If you choose to allow remote access, be
     sure to set a password under "Remote Access Password" so that only
     users with the password can edit the server settings.
ｷ    A computer running a dedicated server cannot also be used to play
     TOM CLANCY'S GHOST RECON multiplayer games.



3    Video Card Notes and Troubleshooting


3.1  General Video Card Troubleshooting

TOM CLANCY'S GHOST RECON only supports video cards that have certified
DirectX 8 or higher drivers.

If you experience problems while you are playing TOM CLANCY'S GHOST
RECON, contact your video card's hardware manufacturer for the latest
certified DirectX 8 or higher drivers for your video card. Many
manufacturers maintain World Wide Web sites that offer updated drivers
and troubleshooting advice for their products. Visit the video card
manufacturer's web sites for updated drivers.

3.2  List of Video Cards with Known Issues

If you are using any of the video cards listed below, you may experience
problems with TOM CLANCY'S GHOST RECON. Known workarounds, when available,
are included below.  Please keep in mind that these cards are not supported
by TOM CLANCY'S GHOST RECON.

Video cards with known issues when running TOM CLANCY'S GHOST RECON:

ｷ   Voodoo 5
    A small number of hallways and walls in the game will have a hazy
    translucent appearance.
    Smoke from a destroyed tank will be purple in color.

ｷ   Voodoo 3
    While night vision is turned on, textures will not be visible.
    In-game cinematics (including intro movie) are not viewable.



4    Audio Notes and Troubleshooting


4.1  General Sound Card Troubleshooting

If you experience sound-related problems while you are playing TOM
CLANCY'S GHOST RECON, contact your sound card's hardware manufacturer
for the latest DirectX 8 or higher certified drivers for your sound card.
Many manufacturers maintain web sites that offer updated drivers and
troubleshooting advice for their products.


4.2  List of Sound Cards with Known Issues

If you are using any of the sound cards listed below, you may experience
problems with TOM CLANCY'S GHOST RECON. Known workarounds, when
available, are included below.

Sound cards with known issues when running TOM CLANCY'S GHOST RECON:

ｷ   Yamaha XG
    The sound of gunfire will not be audible.  All other sounds can be
    heard.

ｷ   Creative Labs Sound Blaster
    Users running the Creative Launcher background application may find
    that the Creative Launcher menu appears at the top of the screen when
    the mouse is moved to the top of the screen during gameplay.  To
    avoid this, exit the Creative Launcher application prior to launching
    TOM CLANCY'S GHOST RECON.

ｷ   Creative Labs Sound Blaster PCI512
    In the Options menu, under the Sound tab, check the "Use Alternate
    Cache" option to avoid sound anomalies during gameplay.  The game must
    be exited and restarted for the option to take effect.

ｷ   Santa Cruz
    The sound of enemy gunfire drops off considerably when you are 20-30
    yards from the enemy.



5    Ghost Recon Game Editor

The Ghost Recon Game Editor (igor.exe) is an *unsupported* tool.  There is
no official technical support available.  The user community is the best
place to seek further help.

The Ghost Recon Game Editor is the program the Red Storm development team
used to make all the single and multiplayer missions in the game. We are
providing it to you so that you can create new single and multiplayer
missions for the game as well as modify the current missions.



6.   Ubi Soft Technical Support Information

Before contacting Ubi Soft Entertainment's Technical Support Department,
we recommend that you first read the Troubleshooting Document, the
manual, as well as this readme file for answers to most common problems.
For the most recent answers, browse through our FAQ listings, or search
our support database at http://www.ubisoft.com/support.  Here you will
find the most recently updated information since the game's release. If
you still need to contact Red Storm Technical Support, see the following
ways of contacting us below:

Please make sure that your computer meets the minimum system
requirements, as our support representatives will be unable to assist
customers whose computers do not meet these criteria. Whenever you
contact the Technical Support Department, please include the following
information:

ｷ    Complete Product Title (including version number)
ｷ    Exact error message reported (if any) and a brief description of
    the problem you're encountering
ｷ    Processor speed and manufacturer
ｷ    Amount of RAM
ｷ    CD-ROM or DVD-ROM drive
ｷ    Sound Card
ｷ    Video and/or 3D accelerator card
ｷ    Operating system


Contact us over the Internet:

Our website contains the most up-to-date Technical Support information
available including patches that can be downloaded free-of-charge. We
update the Support pages on a daily basis so please check here first for
solutions to your problems.

http://www.ubisoft.com/support/


Contact us by E-Mail:

For fastest response via email, please visit our website at:

http://www.ubisoft.com/support/

From this site, you will be able to enter the Ubi Soft Solution Center
where you can browse through our listings of Frequently Asked Questions
(FAQ), search our database of known problems and solutions, or, for
fastest email response, you can send in a request for personal
assistance from a Technical Support Representative.

If you don't have access to the World Wide Web, you can contact our
Support Department by e-mailing them directly at [e-mail].
Please ensure that you include all of the bulleted information above for
your computer when sending email to this email address.


Contact us by Phone:

You can also contact us by phone by calling [phone]. Note that
this number is for technical assistance only. No hints and tips will be
given out over the Technical Support line. When calling our Technical
Support line, please make sure you are in front of your computer and have
all the necessary information as listed above at hand.

Be advised that our Support representatives are available to help you
Monday - Friday from 9 a.m. - 9 p.m. (Eastern Standard Time).

Ubi Soft Entertainment's Tips Line

All the hints, tricks and cheats you'll ever need! If you're under 18
years of age, please have your parents' permission before calling. Note
that only touch-tone phones may access this service.

[phone] (CLUE). $.95 per minute

Contact us by Standard Mail:

If all else fails, you can write us at:
Red Storm Entertainment
2000 Aerial Center
Suite 110
Morrisville, NC 27560
Attn: Customer Support

Please do not send any game returns directly to Red Storm or Ubi Soft as
it is our policy that game returns must be dealt with by the retailer or
online site where you purchased the product.


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(C)2001 Red Storm Entertainment, Inc. Red Storm, Red Storm Entertainment
and the Red Storm Entertainment logo are trademarks of Red Storm
Entertainment, Inc.  Red Storm Entertainment, Inc. is a Ubi Soft
Entertainment company. Ghost Recon and the Ghost Recon logo are trademarks
of Red Storm Entertainment, Inc. All rights reserved.