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Text File  |  1993-01-22  |  835 b   |  27 lines
  1. Comments: Gated by NETNEWS@AUVM.AMERICAN.EDU
  2. Path: sparky!uunet!paladin.american.edu!auvm!JKHBHRC.BYU.EDU!HATCHG
  3. X-Mailer: Pegasus Mail v2.1cR3.
  4. Content-transfer-encoding: 7BIT
  5. Message-ID: <MAILQUEUE-99.930122105425.352@jkhbhrc.byu.edu>
  6. Newsgroups: bit.listserv.mbu-l
  7. Date:         Fri, 22 Jan 1993 10:53:49 -0700
  8. Sender:       "Megabyte University (Computers & Writing)" <MBU-L@TTUVM1.BITNET>
  9. From:         "Gary Hatch" <HATCHG@JKHBHRC.BYU.EDU>
  10. Subject:      Re: TQM and Focus Groups
  11. Lines: 14
  12.  
  13. David:
  14.  
  15. I'm not familiar with TQM (Total Quality Management?), but I hear the
  16. term used a lot at the university.  What is it exactly?  I think
  17. many of us would enjoy hearing about your experiences with it as
  18. well.
  19.  
  20.  
  21. Gary Hatch
  22. Brigham Young University
  23. English Department
  24. 3146 JKHB
  25. Provo, UT  84604        (801) 378-2402
  26. gary_hatch@byu.edu
  27.