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- Path: sparky!uunet!paladin.american.edu!auvm!CCM.HF.INTEL.COM!PATRICK_N_WILLIAMS
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- Message-ID: <930121063510_10@ccm.hf.intel.com>
- Newsgroups: bit.listserv.banyan-l
- Date: Thu, 21 Jan 1993 06:35:10 PST
- Sender: Banyan Networks Discussion List <BANYAN-L@AKRONVM.BITNET>
- From: Patrick N Williams <Patrick_N_Williams@CCM.HF.INTEL.COM>
- Subject: Re[2]: Error 5 on backup
- Lines: 29
-
- Shirley,
-
- I hope this info helps.
- I've seen this error on 2 of our servers. These were the steps I took to fix it.
- Both servers were 386-25 machines with the 150 meg backup tape drives controlled
- by Emulex cards, with 300 meg ESDI disks.
- At first, we also thought that the tapes/cards were causing problems, so cleaned
- the heads, etc...but to no avail.
- We then watched the backup to find out which service is being backed up when the
- error occurs. Once we found out, (we were lucky, 'cause on both occasions it was
- user data and not the vines files) we then copied the service down to a hard
- disk. While doing this, we received a disk error message while reading a file
- (bad spot ?). So we had to manually delete that file (after contacting the
- user), then start again. We continued this loop until the whole service copied
- down with no read errors.
- The next step was to go to the console and change the bad-block remapping from
- off to on.
- We then copied the info back up to the server from the pc.
- Once this finished, a full system backup was done with no errors.
-
- Rather long-winded, I know, but it was a good way to determine whether the
- backup unit or the hard-disk caused the problems. My experience told me it was
- 'duff' hard disks on both occasions. It's cheaper than forking out for new hard
- disks. If this way does fix it for you, I would still recommend you go out and
- purchase some new disks. 'Error is 5' tells me that the disk is on it's way out.
-
- Patrick N Williams
- Network Support
- Intel Corp (UK) Ltd.
-