home *** CD-ROM | disk | FTP | other *** search
- Path: sparky!uunet!olivea!sgigate!odin!bananapc.csd.sgi.com!ciemo
- From: ciemo@bananapc.csd.sgi.com (Dave Ciemiewicz)
- Newsgroups: comp.sys.sgi.apps
- Subject: Re: Insight....adding your own documents
- Keywords: InSight SGML online documentation
- Message-ID: <1993Jan13.033226.11318@odin.corp.sgi.com>
- Date: 13 Jan 93 03:32:26 GMT
- References: <1993Jan4.200343.20281@texhrc.uucp> <ul4ckqk@zuni.esd.sgi.com> <1993Jan10.215534.7994@bitrot.in-berlin.de>
- Sender: news@odin.corp.sgi.com (Net News)
- Organization: Silicon Graphics, Customer Support Division
- Lines: 21
- Nntp-Posting-Host: bananapc.csd.sgi.com
-
- In article <1993Jan10.215534.7994@bitrot.in-berlin.de>, thomas@bitrot.in-berlin.de (Thomas Driemeyer) writes:
- |> Insight is a wonderful concept, that's the way documentation ought to
- |> be presented. Who needs paper anyway...
- |>
-
- I like Insight and am chomping at the bit for the day when all of our
- documentation is in an online form so I don't have to hunt for manuals
- when a customer calls and so, maybe, the customers won't have to call
- support because they found the answer themselves using the fast search
- capabilities of Insight.
-
- However, my tongue in cheek response as to why paper manuals are still
- nice to have/not obsolete -- it's a little difficult to take your IRIS
- to the WC with you for some casual manual reading. And, your spouse
- would probably kick you out of bed if you tried to drag your IRIS into
- bed to do some latenight manual reading. True, these would be less of
- an issue if we had a laptop IRIS but since such doesn't exist, it is
- to our advantage that you can print out interesting chapters from Insight.
- Besides, if the WC isn't well stocked, that paper manual could come in
- handy just like the old Sear Robuck catalog of years past. :^)
- (My apologies if anyone is offended by toilet humor.)
-