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- Newsgroups: comp.sys.ibm.pc.hardware
- Path: sparky!uunet!zaphod.mps.ohio-state.edu!rpi!gilem
- From: gilem@aix.rpi.edu (Michael R. Gile)
- Subject: Re: Gateway2000 486DX-33 ??
- Message-ID: <c49250d@rpi.edu>
- Nntp-Posting-Host: aix.rpi.edu
- Organization: Rensselaer Polytechnic Institute, Troy, NY
- References: <1993Jan4.220832.7098@linus.mitre.org> <31405@nntp_server.ems.cdc.com> <41929@unix.SRI.COM>
- Date: Wed, 6 Jan 1993 17:11:19 GMT
- Lines: 41
-
- In article <41929@unix.SRI.COM> wallcave@updike.sri.com (Steve Wallcave) writes:
- >I ordered a Gateways 4DX-33V on October 21 and was promised a 3-4 week
- >delivery. It is now past the 11th week after I ordered the system and it
- >has not been built.
-
- I ordered the same machine, as was promised a 2.5 week delivery, and the
- machine was on my doorstep in 3 weeks. Since this was also in late october,
- your story sounds hokey to me.
-
- >
- >I have been working with customer service to get the computer shipped.
- >(after wasting hours of time dialing, redialing and being put on hold)
- >Customer service is polite but powerless to get it shipped.
- >
-
- understandably
-
-
- >I ordered the system with many options, a fax/modem, soundcard, tape backup
- >and a CD-rom. The main problem appears that not all of the parts are in
- >stock at the same time. At various times they have been out of the tape backup,
- >motherboard, the sound card, and the CD-ROM. Since Gateway does not seem to
- >set aside parts to put in a system, a system like the one I ordered can take
- >a long time to get built.
- >
-
- I got the fax modem, the 340Mb hd, and 16 Mb of ram, and it was not a problem,
- I also bought the monitor seperately
-
- >They also will not ship parts to you later. They allow you to cancel parts and
- >then charge more to order them separately.
- >
-
- It is too bad that you had such a bad experience, because I have never heard
- of anyone waiting 11 weeks for gateway, although I have had similar experiences
- with startups such as occidental.
-
- Mike
- I really like my 486-33V, even though the ultra pro lb isn't the fastest
- thing on the market anymore.
- gilem@rpi.edu
-