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- Path: sparky!uunet!spool.mu.edu!wupost!kuhub.cc.ukans.edu!jamiller
- From: jamiller@kuhub.cc.ukans.edu
- Newsgroups: comp.sys.amiga.misc
- Subject: Re: Commodity question
- Message-ID: <1993Jan5.002843.46106@kuhub.cc.ukans.edu>
- Date: 5 Jan 93 00:28:43 CST
- References: <1993Jan2.085409.22121@jato.jpl.nasa.gov> <wanderer.03nq@tcsi.appleton.mil.wi.us> <38291@cbmvax.commodore.com>
- Followup-To: comp.sys.amiga.misc
- Distribution: world
- Organization: University of Kansas Academic Computing Services
- Lines: 50
-
- In article <38291@cbmvax.commodore.com>, ross@cbmvax.commodore.com (Ross Hippely - Manuals) writes:
- > In article <wanderer.03nq@tcsi.appleton.mil.wi.us> wanderer@tcsi.appleton.mil.wi.us (K.T. Wieringa) writes:
-
- [discussion of OS, etc. manual shortcomings deleted]
-
- > Indeed. I'm not trying to mount a great defense of _USS_, but rather to
- > point out two things: 1) We recently have been spending a great deal of time
- > and effort addressing such shortcomings in our documentation, effort that
- > addresses many of the problems such as you mention. I'd much prefer to be
- > judged on the basis of the current (and upcoming) books. 2) When you do
- > have complaints about documentation--or software, or anything, for that
- > matter--it helps greatly if you are specific and explicit in describing the
- > problem. Otherwise the complaint may end up filed in the "Unrepeatable/
- > Grouchy user" drawer.
-
- I would like to make two suggestions.
-
- Include *ALL* relevant manuals with *ALL* machines (not just
- "high-end" machines) in Amigaguide format & / || ascii.
-
- Provide RKM's in Amigaguide or ascii format. There's nothing less
- handy than having a computer that can search through hundreds of pages
- of text for that discussion of that function, etc. you need and not
- having the hundreds of pages of text in a manner the computer can
- read.
-
- For the record, I though the 2.0 manual I received with my 3000 (way
- back when) was a *great* improvment over all previous C=
- documentation. There was a good mix of idiot-proof instructions for
- the new user to get started with, and usable stuff. I hope ARexx docs
- will continue to be included while C= supports it. I think the 2.0
- documentation reflected C='s commitment to improving this fundemental
- user support. HOWEVER, I'm very dissappointed to hear manuals are not
- included with the new 1200's. That kind of juvenille cost cutting
- does noone any good. I would suggest that policy change.
-
- >> | K.T. Wieringa UUCP: toddw@tcsi.appleton.mil.wi.us |
- >> | Shawano, Wisconsin, USA Fido: K.T. Wieringa @ 1:238/105.3 |
- >
- > --
- > ----------------------------------------------------------------------------
- > Ross Hippely: Technical Writer
- > employed by, not speaking for: Commodore Business Machines Inc.
- >
- --
- jamiller@kuhub.cc.ukans.edu
- James Miller
-
- _chicchai .sig no ho ga ichiban iin janai ka..._
- Enlightenment Happens?
-