home *** CD-ROM | disk | FTP | other *** search
- Path: sparky!uunet!newsflash.concordia.ca!mizar.cc.umanitoba.ca!access.usask.ca!telepro!saug!Owen_Mckeith
- From: Owen_Mckeith@saug.UUCP (Owen Mckeith)
- Newsgroups: comp.sys.amiga.hardware
- Subject: Re: GVP crap
- Distribution: world
- Message-ID: <Owen_Mckeith.0icm@saug.UUCP>
- Date: 9 Jan 93 12:46:39 CST
- Organization: Saskatoon Amiga Users' Group
- Lines: 29
-
- In a message dated Sat 9 Jan 93 12:37, Cg82s85@instem.uucp (chris Golchert
- wrote:
-
- CG> Computing can give GVP their award for "Best Service/Customer
- CG> support" (Dec. 1992) when a call to GVP about the RAD/Impact II
- CG> problem (rad is will NOT survive a reboot w/ the Impact II)
- CG> resulted in a "why would you want to boot from rad?" reply. If
- CG> the are going to be the best company in that field shouldn't they
- CG> at least make their products work with the operating system?
-
- I had no problems in dealing with gvp. I found that I had a problem on my
- g-force 50mhz with 8 megs of ram. I did a number of tests, faxed them the
- info. I phoned them two days later, they revied my fax and said send her
- back, We'll send out a new one to you today.
-
- Two days later I had a new 100% working g-force.
-
- If I were you, I'd send a letter or FAX to the head of the service dept and
- express your dissapointment with the service you recieved. It would be
- interesting to see what (if any) their responce might be.
-
- ....Owen McKeith
-
- uucp: telepro!saug!owen_mckeith@access.usask.ca
- fido: 1:140/58
- SysOp: SAUG BBS (306) 244-6396
-
- -- Via DLG Pro v0.995
-
-