International Business Experience...French/Spanish...Team Leadership...
EXPERIENCE
CONVEX COMPUTER CORP, Richardson, TX 1990-Present
Manager, Technical Operations Group
Responsible for the ongoing production and repair of three series of
Supercomputers. Improved internal and external customer relations. Chaired and
participated in many cross-functional teams to facilitate concurrent
engineering and accelerate product introductions.
* Reduced repair cycle time from 20 days to less than ten days which
netted a savings of over $1 million per year.
* Member of Early Vendor Involvement (EVI) Team which facilitated vendor selection and optimized use of vendor design experience in early stages of product development.
* Managed two cost reduction projects which saved $280K/yr.
* Modified a Supercomputer to meet DOD and DOC license requirements to allow shipment of ten systems lo China for $5M.
* Performed benchmarking of the repair organization and participated in
the overall company Malcolm Baldridge Award application and assessment process.
TIDEL SYSTEMS, Carrollton, TX 1989-1990
Program Manager. Petroleum Products
Headed up a team of eleven hardware and software engineers with responsibility
for all aspects of the development of a highly accurate underground storage
tank monitoring system. Interacted on daily basis with customers, marketing,
manufacturing, and field service.
* Reorganized Hardware and Software Engineering group. Hired new talent. Instilled engineering discipline into all stages of product development, manufacturing, and maintenance.
* Implemented computerized documentation control system involving 3000 drawings.
* Selected microprocessor and software architecture and defined product
specs and cost targets.
* Managed all UL/CSA/FCC agency approvals. Established close working
relationship with these agencies to speed up approval cycle.
BANCTEC INC., Dallas, TX 1983-1989
Manager. Advanced Products Development (1985-1989)
Managed a team of 15 hardware and software engineers responsible for the
development of a second generation high speed image capture system used for
financial document processing.
* Wrote detailed technical proposal for Swiss PTT system. Conducted
several executive level technical presentations in French and English,
resulting in a $50M contract.
* Set up detailed plan and managed project next generation high speed
image processing system.Introduced CAD/CAE systems to engineering.
Conducted hardware and software design reviews and developed functional and design specs.
* Served as prime engineering customer interface, as well as project
manager, on several customized image processing systems for large
utilities and credit card companies.
* Managed to successful and timely conclusion several contractor-staffed projects. Wrote statement of work and set up paypoint and progress
Management/Technical Development courses include: Situation Leadership, EEO:
Managing Diversity, Design of Experiments, 6-Sigma Quality Programs, Japanese I & II; Introduction to the Malcolm Baldridge Quality Award Program, Cl/C2
Maintenance, Advanced Unix, Quality Improvement-Phil Crosby, High Performance
Team Leadership, etc.
Languages: fluent in French and Spanish. Familiarity with Japanese.
Knowledgeable regarding European business practices and safety regulations.