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- Path: sparky!uunet!hayes!bcoleman
- From: bcoleman@hayes.com (Bill Coleman)
- Newsgroups: comp.sys.mac.comm
- Subject: Re: MacIntercomm Screwed Over, anybody else?
- Message-ID: <6611.2b458577@hayes.com>
- Date: 2 Jan 93 12:07:19 EDT
- References: <1992Dec31.134136.1@vax1.umkc.edu>
- Organization: Hayes Microcomputer Products, Norcross, GA
- Lines: 60
-
- In article <1992Dec31.134136.1@vax1.umkc.edu>, bfoulk@vax1.umkc.edu writes:
- > I just received my next day delievery of MacIntercomm from Mac'sPlace. From
- > the description in the ad, the MacIntercomm I was ordering was suppose to have
- > a legendary "powerful scripting" w/the package I ordered. That it not what I
- > received. I got version 1.0 w/a bastardly little readme saying that I only
- > received version 1.0 of MacIntercomm and I had to send in my registration card
- > to get version 1.1 (w/scripting). It was my understanding that version 1.1 had
- > already been released and that exactly why I waited to order several monthes
- > after the first version had been released. The little note inside the box
- > implies that the 1.1 version had been released in August. Has this been
- > released or not?!
-
- No, it hasn't.
-
- It has taken Mercury a bit longer to develop and debug scripting than they
- originally scheduled.
-
- I'd look for scripting stuff at or after MacWord San Francisco, Jan 6-9.
-
- Perhaps you misinterpreted the ad, MI scripting is "lengendary" only in the
- fact that it is the stuff of legends -- mostly myth and no substance.
- ( a big <grin> here for the humour impaired )
-
- > Nothing could have pissed me off more than to already paid my 80 bucks for a
- > program w/o scripting--the only reason that finally made me decide to order it.
-
- Well, vote with your wallet. Return it and buy something else.
-
- > I suggest that Mac'sPlace redo their damn ad to make it plain and
- > obvious that 1.0 is being shipped and you have to send out a registration card
- > to get the new version.
-
- I'm sure that Mercury paid for the ad in question. I'm sure that they felt that
- the product would ship out long before the ad was published. Given the long
- lead times on catalog ads, obvious this ad was printed several weeks ago, before
- Mercury realised they couldn't deliver. At that point, there was no way to
- change the ad.
-
- > Mercury's policy of upgrading is pure bullshit. I bought the damn program and
- > had it shipped over night just to get the 1.0 version (useless as it may be)
- > the damn registration card to send in. What service, eh? Then I made a long
- > distance call to Mercury system to get a damn answering machine. Wow! There
- > is a little more money I've wasted nicely. Well, its good to complain,
- > I thank you for reading my bitching. Has anybody else had this same problem or
- > am I the only one that pissed off over this? Is the 1.1 version really
- > released? If not, I'm going to package up this damn box and send it back to
- > Mac'sPlace.
-
- If you are really this hacked off, that's probably the right thing.
-
- I hope you find some communications software more appropriate to your needs.
-
- --
- Bill Coleman, AA4LR ! CIS: 76067,2327 AppleLink: D1958
- Principal Software Engineer ! Packet Radio: AA4LR @ W4QO
- Hayes Microcomputer Products, Inc. ! UUCP: uunet!hayes!bcoleman
- POB 105203 Atlanta, GA 30348 USA ! Internet: bcoleman%hayes@uunet.uu.net
- Disclaimer: "My employer doesn't pay me to have opinions."
- Quote: "The same light shines on vineyards that makes deserts." -Steve Hackett.
-
-