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- Path: sparky!uunet!wupost!gumby!destroyer!cs.ubc.ca!uw-beaver!news.u.washington.edu!serval!beta.tricity.wsu.edu!boutwell
- From: boutwell@beta.tricity.wsu.edu (Scott Boutwell)
- Subject: Re: Byte A4000/A3000T-040 Review
- Message-ID: <1992Dec28.004411.11737@serval.net.wsu.edu>
- Sender: news@serval.net.wsu.edu (USENET News System)
- Organization: Washington State University Tri-Cities, Richland
- References: <1992Dec27.051442.29881@spartan.ac.BrockU.CA> <1hjpouINN43b@gap.caltech.edu>
- Date: Mon, 28 Dec 92 00:44:11 GMT
- Lines: 46
-
- In article <1hjpouINN43b@gap.caltech.edu> andrey@cco.caltech.edu (Andre T. Yew) writes:
- >tmc@spartan.ac.BrockU.CA (Tim Ciceran) writes:
- >
- >>Dislikes:
- >
- >> o CBM forbids internal expansion by owners
- >
- > A very workable solution to this is to find a dealer
- >who is more understanding of the user than C= apparently
- >is, who is willing to honor your warranty despite your
- >admission that you did open your computer. Either that
- >or lie through your teeth. It is incredibly stupid and
- >backwards for C= to void warranties because you told them
- >you opened up your computer (mine was an A3000). It is
- >even more incredulous when they show you how to open up
- >your computer and install all sorts of peripherals
- >without any sort of disclaimer.
- >
- > As for going to my closest dealer and having them
- >open it for me, mine is 25 miles away, how about yours?
- >
- >--Andre
- >
- >--
- > Andre Yew andrey@cco.caltech.edu (131.215.139.2)
-
- I was wondering when someone would address this issue... Byte hit the
- nail right on the Head with this one. Commodore should really listen to
- this one. Alot of us don't have access to a Authorized service center in
- our town. Closest Authorized service center is 100+ miles from the
- Tri-Cities. The Cost of shipping a system and insuring it to have things
- put in the system is rediculous. Let's face it Commodore needs to quit
- being so restrictive with their warranties. If you are going to waranty
- something then do it. Gold service you say is available. But what if you
- decide not to purchase it when it is time to reapply for it. You no
- longer have any coverage on your system. And you will have to find a
- Service center to repair your system. Commodore needs to work out
- something with the Affiliate Dealers for cheaper training of people to
- become authorized to work on these things. If someone has a better idea I
- would like to hear it. This is the only thing that I can think of that
- will solve this problem.
-
- Scott Boutwell
-
- ---SAB
-
-