NetNews Usenet Archive 1992 #30/NN_1992_30.iso/spool/comp/sys/tandy/1951

Text File | 1992-12-17 | 1.7 KB | 32 lines

Newsgroups: comp.sys.tandy
Path: sparky!uunet!zaphod.mps.ohio-state.edu!cs.utexas.edu!asuvax!ncar!noao!coyote!bbs
From: [e-mail] (Leonard Lorden)
Subject: Radio Shack
Message-ID: <[e-mail]>
Sender: [e-mail] (Waffle System)
Organization: Datalog Consulting, Tucson, AZ
Date: Thu, 17 Dec 92 00:15:47 GMT
Lines: 21

Well Jason, you are truly one of Radio Shacks finest!  The last time I
was looking for anything available for my Model 4, the salesperson
confidently blurted out, "Sorry, that radio has been discontinued".  I've
been a TRS-80 owner for over 10 years now, and have seen hundreds of
Radio Shack stores.  I can tell you from experience, as so will countelss
(err, countless) others, RS is NOT the place to go for answers.  This is
mainly because the sales people are desprately uneducated on the products
they are selling.  Perhaps if they had more salespersons like you, who
even knew what a Model 1 was, RS would have a better reputation.  As it
stands now, the very best source of info, as well as the fastest, is via
these networks.  Like you, I've seen these questions over and over, and
as a Sysop on GEnie in the Tandy RT area, they're just as plentiful
there.  So there's no doubt that they're not getting the answers they
need from the local RS dealers.  It's usually better to get the answers,
and then go to RS and tell the salespeople what you need.
   If you have the influence, perhaps you can pass along this letter to
Tandy in Fort Worth.  They might learn something here.  I expect matters
to get even worse with the latest unveiling of their order by phone
computer service.

                   -=> Leonard <=-