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- From: mju@mudos.ann-arbor.mi.us (Marc Unangst)
- Subject: Re: Supra problems wanted
- Message-ID: <BzIqM4.9nD@mudos.ann-arbor.mi.us>
- Date: Sat, 19 Dec 1992 18:13:14 GMT
- References: <1992Dec16.231731.508@sbcs.sunysb.edu> <sherlock.003k@sleuth.eskimo.com> <1992Dec19.123231.1959@sbcs.sunysb.edu>
- Organization: The Programmer's Pit Stop, Ann Arbor MI
- Lines: 22
-
- In article <1992Dec19.123231.1959@sbcs.sunysb.edu> dtiberio@engws10.ic.sunysb.edu (David Tiberio) writes:
- > %DP - this command turns those dead pixels from your new modem back
- > on
- [Long list of woes deleted]
-
- This, and some of the other items you claimed, certainly sound like
- defects in your particular modem. Since you have that nice five-year
- warranty, it won't cost anything. I'd call Supra and ask for an RMA
- number instead of bitching at comp.dcom.modems.
-
- There are lots of reasons to not buy a Supra modem -- including,
- possibly, poor quality-control. But there's no reason to keep a
- defective modem instead of returning it for a warranty replacement.
- Don't you think you would hear about it if every Supra modem shipped
- had dead pixels on the LED display, a non-working speaker, and
- answered the phone on a random number of rings?
-
- --
- Marc Unangst, N8VRH | "Of course, in order to understand this you
- mju@mudos.ann-arbor.mi.us | have to remember that the nucleus of the atom
- | is squishy."
- | -W. Scheider, from a Physics lecture
-