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- Newsgroups: comp.os.os2.apps
- Path: sparky!uunet!noc.near.net!mars.caps.maine.edu!gandalf!jurlwin
- From: jurlwin@gandalf.UMCS.Maine.EDU (Jeff Urlwin)
- Subject: Re: REPOST: HELP w/Service PACK!!!
- Message-ID: <1992Dec17.033732.1419@gandalf.UMCS.Maine.EDU>
- Organization: University of Maine, Department of Computer Science
- References: <Uf=AjlG00Vp68Zmc9s@andrew.cmu.edu> <1gnekrINNo2r@hpscit.sc.hp.com>
- Date: Thu, 17 Dec 1992 03:37:32 GMT
- Lines: 57
-
- In article <1gnekrINNo2r@hpscit.sc.hp.com> kitchin@lf.hp.com (Bruce Kitchin) writes:
- >Jason Ari Goldstein (jg3o+@andrew.cmu.edu) wrote:
- >: Hey now,
- >:
- >: This is the second time that I am posting my problem, someone please
- >: help me I really need to get my machine up before I leave school and
- >: will have to download a lot of shareware via modem instead of via
- >: ethernet (BIGGGGGG Difference !).
- >:
- >: Anyway...
- >:
- >: When I install the service pack, it goes fine until then end of disk 12
- >: and then I get an error like: user exit error a:\os2\fix\product.exe.
- >: It then will only let me see the log (real useful - sarcasm) and reboot.
- >: Of course it won't boot becuase the service pack isn't completely
- >: installed. If I try installing it again it jumps right to installing
- >: the 12th disk and then it dies again.
- >:
- >: Stuff I have tried:
- >: - Reinstalling the Service Pack
- >: - Reinstalling the GA (no problems) and then the Service Pack
- >: - Using someone else's disk 12 which worked on their machine but not mine
- >:
- >
- >I had a similar problem. I finally decided it was some junk left by other
- >patches which I had installed previously. Installing GA alone did not
- >seem to help. Having a backup of the disk on which OS/2 was installed,
- >I installed GA *FORMATTING* the disk partition. The service pack then
- >installed without a hitch. Up until then I got the same error, product.exe
- >on disk 12. I have not idea what file is involved. I certainly wish
- >there had been a way to just remove the problem file.
-
- Do you have two monitors attached to your system? The biggest cause of
- this problem was the dual monitor situation (from what I understand).
-
- If your primary display is VGA, the following solution should work.
-
- If this is situation, boot from a floppy. Change your directory to
- your C:\OS2. Stick in disk 13 from the service pack (display driver 1)
- and run UNPACK on the following files:
-
- VGA
- WINVGA
- IBMVGA32.DL_
- DSPRES.DL_
-
- That should do it...(hopefully).
-
- Jeff
-
-
-
-
- --
- --------------------------------------
- jurlwin@gandalf.umcs.maine.edu
-
-