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- Newsgroups: comp.os.msdos.misc
- Path: sparky!uunet!newsserver.pixel.kodak.com!laidbak!tellab5!vpnet!cgordon
- From: cgordon@vpnet.chi.il.us (gordon hlavenka)
- Subject: Re: A Frank Discussion on Piracy (Flames, Anyon
- Message-ID: <1992Dec18.162710.17634@vpnet.chi.il.us>
- Organization: Vpnet Public Access
- References: <BzE483.BAn@news.cso.uiuc.edu> <1992Dec17.231007.12103@exu.ericsson.se>
- Date: Fri, 18 Dec 1992 16:27:10 GMT
- Lines: 31
-
- I think I'll stay out of this one, except for this comment:
-
- exuhag@exu.ericsson.se writes:
- >... You can get excellent software from
- >less visible companies if you are willing to look around. PC Write
- >is still a good deal. Ditto for 4DOS, The $25 Network, Power BASIC,
- ^^^^^^^^^^^^^^^
- >etc. Smaller companies who don't get the benefit of free
- >adverstising often try harder to please their customers.
-
- This is not always the case.
-
- I bought the $25 Network, installed it for a client to provide printer
- sharing, and discovered a few days later that it wouldn't work with
- SHARE loaded (which said client needed for a CD-ROM.)
-
- After many attempts I finally got through to the tech support line
- (which I think actually rings on he programmer's desk) and was told
- they knew about the problem and would ship an upgrade. Did that 4 or
- 5 times. No upgrade. Am I a pleased customer? No. Do I
- use/recommend The $25 Network? No.
-
- Perhaps this makes a case for releasing the $25 Network as
- shareware... I would have gotten the upgrade from a BBS, and then
- would have registered as a satisfied customer. Instead, I serve as
- negative advertising.
-
- --
- ----------------------------------------------------
- Gordon S. Hlavenka cgordon@vpnet.chi.il.us
- Vote straight ticket Procrastination party Dec. 3rd!
-