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- Newsgroups: rec.travel
- From: imcneill@mccomp.demon.co.uk (imcneill)
- Path: sparky!uunet!pipex!demon!mccomp.demon.co.uk!imcneill
- Subject: Re: Alamo Car Rental immoral practices
- Distribution: world
- References: <BxMqxr.K10@NeoSoft.com>
- Organization: MC Computers
- X-Mailer: Simple NEWS 1.90 (ka9q DIS 1.18)
- Lines: 31
- Date: Mon, 16 Nov 1992 01:16:20 +0000
- Message-ID: <721894112snz@mccomp.demon.co.uk>
- Sender: usenet@gate.demon.co.uk
-
- I'm going to have to jump in folks and say something good about Alamo. I'm
- just back from a holiday on the west coast. I spent 4 days in S.F. and then
- went to pick up a car I had already booked for a drive to Las Vegas. I got
- my car, no problem, drove out of the rental place, and then discovered I'd
- made the biggest mistake of my life. I'd completely under-estimated the
- difficulties in driving on the right hand side of the road. Couple that
- problem with being in a strange city, and different rules of the road, and of
- course being on my own so no navigator, I very quickly decided that I would
- probably kill someone (most likely me). So I headed back for the rental
- place. Now I think its around here somewhere.... 2 Hours later, I gave up,I
- couldn't find it, so as a last resort, I flagged down a cab, and hired him
- to lead me to the alamo rental!! When I got there, I explained the situation,
- I think that it was quite visible that I was a bit shaken up, but I was very
- suprised that they gave me a FULL refund, even though I'd had the car for
- about 3 hours and obviously used some petrol too. I had been expecting at
- least a day to be taken, or, as I had booked in advance for 1 week, they
- could have taken the lot. But no they didn't take a single penny. Now I
- don't know if a caught them on a good day or what, but my faith was restored
- in big company policy that day.
-
- Seeing all the flank that Alamo was taking here, I just had to tell my story.
- --
- Regards
-
- Ian.
-
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