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- Newsgroups: ne.jobs
- Path: sparky!uunet!world!glamkin
- From: glamkin@world.std.com (Gerald Lamkin)
- Subject: Software Trainer with 12 YRS experience seeks position.
- Message-ID: <By3C8y.JD6@world.std.com>
- Summary: Looking for full time employment in eastern MA
- Keywords: Software Trainer
- Organization: The World Public Access UNIX, Brookline, MA
- Date: Sun, 22 Nov 1992 00:05:22 GMT
- Lines: 139
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- Newsgroups: ne.jobs
- Subject: Software Trainer with 12 years experience seeks position.
- Keywords: Software Trainer
- Newsgroups: ne.jobs
- Subject: Software Trainer with 12 Years experience seeking Positiion.
- Keywords: Trainer Software Electronic/Publishing
-
-
- If you need someone with the experience outlined in the following resume
- please contact Gerry Lamkin via US mail, a telephone call or email
- glamkin@world.std.com Thanks!
-
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-
- GERALD LAMKIN
- 34 Azalea Road
- Sharon, Massachusetts 02067
- (617) 784-6299
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- OBJECTIVE: A software training/customer support position utilizing my
- background in Electronic Publishing Systems, UNIX, PCs and
- Networking.
-
- EXPERIENCE
- SUMMARY:
- -Software Training -Software Troubleshooting
- -MS/DOS -UNIX System Administration
- -Microsoft Word -Xyvision EPS
- -MacDraw -Interleaf EPS
- -MacPaint -COBOL Programming
- -Powerpoint -Network Operations Training
-
- EDUCATION:
- COBOL programming, University of Massachusetts, Boston, MA, 1981
- M.B.A., Suffolk University, Boston, Massachusetts, 1980
- B.S., Business Administration Northeastern Univ., Boston, MA. 1968
-
- APPOINTMENT:
- Lecturer, Graphic Arts Program, Northeastern University, for Academic Year
- 1987-1988.
-
- EXPERIENCE:
- 1989 to 1992 BBN COMMUNICATIONS CORPORATION Cambridge, MA
- Provider of private wide-area voice, data and integrated network equipment and
- related services.
-
- Senior Education Specialist and System Administrator
- Using MacIntosh and IBM PC software and the Interleaf Electronic Publishing
- System I designed, maintained and presented a series of customer and in-house
- courses for BBN's product line. Had Exclusive responsibility for course
- instruction on network security, system administration, and the UNIX operating
- system. Performed system administration services for the Documentation
- Departments' Interleaf Electronic Publishing System.
-
- -Trained the training staff to use the Interleaf electronic publishing
- system, thereby creating a central location for all training and
- technical documentation which resulted in improved efficiency of the
- editorial process.
-
- -Created a product demonstration script for the sales representatives
- to improve performance on sales calls.
-
- -Designed the standard layout and format of an instructor's guide for
- cross-training of instructors.
-
- -Assisted engineering and documentation groups by testing new hardware
- and software products for functional conformity to documentation.
-
- -Reduced computer down time and service calls on the Documentation
- Departments' electronic publishing system by regularly troubleshooting
- problems with the computer and peripheral equipment.
-
- 1987 to 1989 XYVISION INC. Wakefield, MA
- Manufacturer of professional systems for commercial and corporate publishing
- and design-through-production applications.
-
- Customer Education Specialist
- Delivered training courses to customers and had exclusive responsibility for
- teaching a system manager's workshop. Identified and decided core course
- organization and content. Performed software maintenance on the UNIX based
- Local Area Training Network (Ethernet). Maintained the training database,
- including performing periodic backups of course material and preparation of
- appropriate software utilized during courses.
-
- -Controlled organization and technical content of any course material
- relating to system administration.
-
- 1985 to 1987 CAMEX INC. Boston, MA
- Manufacturer of electronic publishing systems.
-
- Senior Customer Support Representative
- Designed and delivered on-site customer training courses with exclusive
- responsibility for teaching a system administration course.
- -Saved Camex and its customers money by resolving or researching and
- referring problems encountered while teaching. which resulted in a
- reduction of field service engineering calls.
-
- -Became qualified to deliver systems administrators course after four
- weeks training, a record at Camex.
-
- 1984 to 1985 HENCO SOFTWARE INC. Waltham, MA
- Developer of information management software.
-
- Education Specialist
- Developed and presented minicomputer based software classes to customers and
- Henco employees.
- -Wrote an instructor's guide for Prime Computer's "Primos" operating
- system.
-
- 1973 to 1984 COMMONWEALTH OF MASSACHUSETTS Boston,MA
- OP Office of Management Information Systems
- Bureau For Systems Policy and Planning
-
- Senior Data Processing Trainer
- Created and presented computer literacy courses to state employees.
- -Created three day seminar on computer literacy that was presented to
- various state agencies that were in the process of automating
- services.
- -Developed and maintained a curriculum of audio/visual training.
- -Designed and wrote a statewide data processing newsletter.
-
- COBOL Applications Programmer
- Other Held various other positions while employed by the
- Commonwealth.
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- --
- ================
- I wish you well,
- Gerry Lamkin
- ================
-