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- Newsgroups: ne.food
- Path: sparky!uunet!pageworks.com!world!rhs
- From: rhs@world.std.com (Richard H Schwartz)
- Subject: Deceptive menu practices
- Message-ID: <BxtHKM.6Ao@world.std.com>
- Summary: Yen's Wok menu just ain't Kosher
- Organization: The World Public Access UNIX, Brookline, MA
- Distribution: ne
- Date: Mon, 16 Nov 1992 16:24:21 GMT
- Lines: 65
-
- This is a complaint. A nice night out at a restaurant that
- came highly recommended was ruined. The restaurant is Yen's
- Wok on Route 9 in Framingham. The problem is their menu.
-
- I went with my girlfriend and her daughter. They keep Kosher.
- That is usually not a problem in Chinese restaurants. I order
- Hot and Sour soup. They order Egg Drop. We either eat from
- the buffet, or we simply don't order pork and shellfish dishes,
- or anything with oyster sauce. On menu items we're not familiar
- with, we ask.
-
- The night started off with a big surprise: the Egg Drop soup
- contained pieces of pork. Upon a closer look, I guessed that
- it was a pork broth as well. I have never seen or heard of
- Egg Drop soup that is pork-based. I do a lot of Oriental
- cooking, and none of my cook books have pork-based recipes for
- Egg Drop soup. Many restaurants put it on their menu as "Chicken
- Egg Drop" soup.
-
- The waitress courteously took the soup away and said she would
- remove it from our bill. I can't really fault them for the fact
- that their chef makes Egg Drop soup with pork. I do think that
- since it varies from accepted custom in a way that makes it
- unacceptable to many people, the menu should have specified "Egg
- Drop Soup with Pork".
-
- For the rest of our meal, we ordered Lamb Ravioli (Yes! Some
- restaurants have this on their menu, and it is a welcome sight
- for those who can't eat the pork variety), Crispy Hot Pepper
- Chicken With Vegetables, and from the section marked "Vegetables
- and Bean Curd" we orderd Dry Cooked String Beans.
-
- The last item contained ground pork. Again, I don't recall ever
- seeing pork mixed in with Dry Cooked String Beans before. Another
- item in the same section of the menu is marked "with or without
- pork". So why wasn't this one? Sure, I would have known that
- the Home Style Bean Curd contained pork, because every restaurant
- and every cook book does it that way, but lots of people wouldn't
- know that, just as I didn't know that this restaurant puts pork
- in the Dry Cooked String Beans. Given the much larger group of
- people who, expecting a vegetable dish, are distressed by any
- meat at all, I consider this to be a far more serious problem than
- that of the soup.
-
- I spoke to the manager. She offered to replace the dish with one
- without pork. But she would not accept the criticism of the menu
- as valid. "That is how we make it" was all she had to say. We
- accepted the replacement, but left feeling that this restaurant
- was ignoring the needs of many customers.
-
- Comments?
-
- --rich
-
- P.S. The chicken was very nice. A blend of szechuan peppercorns
- with that nice light sauce that I can never reproduce in my own
- cooking. The hot and sour soup was also very nice. The ravioli
- were passable. The string beans, minus the pork, were far too salty.
-
-
- --
- Richard H. Schwartz, Scheduling Systems Inc.,
- 1000 Massachusetts Avenue, Cambridge, MA 02138
- (617) 864 8330; FAX (617) 864 8377
- rhs@world.std.com
-