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  1. Path: sparky!uunet!destroyer!fmsrl7!ef2007!slee01!mjo
  2. From: mjo@slee01.srl.ford.com (Mike O'Connor)
  3. Newsgroups: comp.sys.hp
  4. Subject: Re: When will HP supply PATCHES before they are Required?
  5. Date: 17 Nov 1992 23:45:56 GMT
  6. Organization: Not an official spokesperson for Ford Motor Co.
  7. Lines: 21
  8. Message-ID: <1ec07kINNe67@ef2007.efhd.ford.com>
  9. References: <721721627snx@johnwuu.canb.auug.org.au> <28510355@hpuamsa.neth.hp.com>
  10. Reply-To: "Mike O'Connor" <mjo@fmsrl7.srl.ford.com>
  11. NNTP-Posting-Host: slee01.srl.ford.com
  12.  
  13. In article <28510355@hpuamsa.neth.hp.com> franks@hpuamsa.neth.hp.com
  14. (Frank Slootweg CRC) writes:
  15.  
  16. :  However you might be interested in the proactive patch (management)
  17. :assistance offered by the recently introduced (or to be introduced
  18. :(depending on country)) "Personalized Support" and "Premier Support"
  19. :System Support packages (level 6 and 7). Please contact your HP support
  20. :organization for details.
  21.  
  22. I take it then that this is the support that people expect when they
  23. buy "standard support" that HP wants to charge a lot of money for.
  24. Lovely.  
  25.  
  26.                         ...Mike
  27.  
  28.  
  29. --
  30.  Michael J. O'Connor           |  Internet:  mjo@FMSRL7.SRL.FORD.COM
  31.  Ford Motor Company, OPEO      |  UUCP:      ...!{backbone}!fmsrl7!mjo
  32.  20000 Rotunda, Bldg. 1-3001   |  Phone:     +1 (313) 248-1260
  33.  Dearborn, MI  48121           |  Fax:       +1 (313) 323-6277
  34.