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- From: mb5o+@andrew.cmu.edu (Michael Bauer)
- Newsgroups: alt.internet.services
- Subject: Services Survey
- Message-ID: <sf1fe9600VpKNPGGMW@andrew.cmu.edu>
- Date: 15 Nov 92 21:00:57 GMT
- Organization: Masters student, Industrial Administration - 3rd Yr. Opt., Carnegie Mellon, Pittsburgh, PA
- Lines: 77
-
-
- Hi! I'm conducting a survey on Internet Information Services. If you've used
- either Gopher, Archie, WWW, or WAIS, I wonder if I could get your feedback on a
- few questions. I'll let you know what I find out. Just forward this mail back
- to me with your answers, I'll process everyone's responses and get the results
- back to you as soon as I can. Please place your answers to the questions at
- the beginning of the line following the question. Thanks for your help!
-
- ---------------------------------------------------------------------------
- SERVICE QUESTIONS
- ---------------------------------------------------------------------------
-
- What service have you used (Gopher, Archie, WWW, or WAIS)?
-
- How would you rate each of the following statements concerning the service
- on a scale of 1 to 5, where 1 means you strongly DISAGREE with the statement
- and 5 means you strongly AGREE with the attribute.
-
- It's easy to install.
-
- It's easy to use.
-
- It performs well.
-
- It's robust.
-
- There's good documentation available for it.
-
- Consulting on its use is readily available.
-
- Bugs are fixed in a timely fashion.
-
- Updates are regularly provided.
-
-
- What would you say is the best feature of the serviec?
-
-
- What would you say the service could do in addition or do differently?
-
-
- How would you describe your ideal information service?
-
-
- If you wouldn't use a commercial version of such a service, skip the
- following questions and go on to the section titled BACKGROUND QUESTIONS.
-
- What do you think would be a fair price for such a service, A, B, C, D, E?
-
- A. X < $100?
- B. $100 <= X < $500?
- C. $500 <= X < $1,000?
- D. $1,000 <= X < $5,000?
- E. $5,000 <= X < $10,000
-
- Would you buy such a service at this price?
-
- Would you advocate that someone else in your organization do so?
-
- If so, who?
-
-
-
- -------------------------------------------------------------------------------
- BACKGROUND QUESTIONS
- -------------------------------------------------------------------------------
- What computer do you use?
-
- How do you connect to the Internet?
-
- What organization are you primarily affilated with?
-
- What is your role or title in that organization?
-
- What computer publications do you read?
-
- -------------------------------------------------------------------------------
-