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- Newsgroups: misc.consumers
- Path: sparky!uunet!gatech!concert!sas!mozart.unx.sas.com!sasbge
- From: sasbge@unx.sas.com (Gantt Edmiston)
- Subject: SEARS extended warrantys
- Sender: news@unx.sas.com (Noter of Newsworthy Events)
- Message-ID: <sasbge.712557722@ant>
- Date: Fri, 31 Jul 1992 04:42:02 GMT
- Nntp-Posting-Host: ant.unx.sas.com
- Organization: SAS Institute Inc.
- Lines: 36
-
- Two years ago, I purchased a large chest freezer from Sears. Tonight I
- got one of those unsolicited calls from a Sears rep. who wanted to sell
- me an extended warranty on the freezer. The basics are as I remember them:
-
- 1. All parts free
- 2. All labor free
- 3. All service time and travel to my home, free
- 4. Maximum $200 cash for food replacement due to spoilage.
- 5. Optional (at no extra cost) annual preventative maintenance checkup.
-
- All this during the extended warranty period. They initially quoted me
- a 3 year contract for $137.86. When I inquired, they also had a 1 year
- and a 2 year contract as well. The 1 year was $42.00 and the 2 year was
- $87.68. Quick math told me it was cheaper to buy 3 one year contracts
- than to go for the 1 three year contract. I asked about the difference
- in price. The sales rep, had no idea. Later after more baffling questions
- on my part, I was transferred to a "supervisor". The supervisor told me
- that next year the 1 year contract would be more because the freezer
- would be 1 year older. After contemplating the situation and confirming
- that I would not be billed, I asked for a quote to be mailed for my
- consideration.
-
- So I ask the net, what do *you* think about this warranty?
- Has anyone had any problems with SEARS and extended warrantys?
-
- I tend to think that the freezer should last a long while. I works
- quite well now. Never had any problems, it *is* only 2 years old, however.
-
- Thanks for you thoughts and replys...
-
- --
- -----------------------------------------------------------------------------
- Gantt Edmiston = o | "The fewer the facts, the
- QA Host Systems, V416 x6091 = _ /- _ | stronger ,,, the opinion!"
- SASnet: <sasbge@ant.unx.sas.com> = (_)> (_) | (o o)
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