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Text File  |  1992-07-28  |  891 b   |  19 lines

  1. Newsgroups: comp.os.ms-windows.programmer.misc
  2. Path: sparky!uunet!zaphod.mps.ohio-state.edu!wupost!cs.utexas.edu!torn!watserv1!rjrichar
  3. From: rjrichar@watserv1.uwaterloo.ca (Bob Richards)
  4. Subject: FLAME: BORLAND TECHNICAL SUPPORT                
  5. Message-ID: <Bs4t0r.HnE@watserv1.uwaterloo.ca>
  6. Organization: University of Waterloo
  7. References: <Bs3Mpp.5ML@apollo.hp.com>
  8. Date: Wed, 29 Jul 1992 03:43:38 GMT
  9. Lines: 8
  10.  
  11. Personally, I have been VERY flustrated with Borland's "free" support. 
  12. The lines have been impossible to get through plus once you do get through
  13. you end up waiting roughly 20-30 minutes in long distance waiting to talk to 
  14. somebody.   Once you do get to talk to somebody you are given all of the
  15. obvious suggestions/answers.
  16.  
  17. It's pretty said that when you are paying near $900 for a product that
  18. you have to pay for "GOOD" support.     BORLAND LETS GET YOUR ACT TOGETHER!!
  19.