If you would like this screen saver on disk you will have to send a check or money order directly to us at the
above address. We cannot accept credit card orders for shipping and handling cost. You can order via credit card
and send a separate payment for the disk.
US Orders - Add $4.00 US
International Orders - Add $6.00 US
TECH SUPPORT & FAQ's:
Are credit card orders secure?
You need to be very careful how you send credit card numbers. Our servers are SECURE, you can tell by the "s"
after "http" (ordering pages only). We have employed a business in which that is their business. To securely accept
credit card orders for companies such as NexusMedia. If you do not see an "S" be careful. And NEVER send
important numbers through e-mail.
Can I change any aspects of the screen saver?
Yes! You can change just about everything. Go to Control Panel > Display > Select the Screen Saver Tab >
Choose Countdown as the active screen saver > then click the "Setttings" button.
Why wont the screen saver run?
1) Most likely, you do not have "MSVBVM50.dll" loaded. To check, search for this file in C:\Windows\System
folder. If you do not have it you may download it from our site at www.nexusmedia.net or from MicroSoft.
2) You do not have DirectX installed on your computer. You can download DirectX from:
http://www.microsoft.com/directx/download.asp
3) You need to set your color setting to at least 16-bit. 256 color will not work.
My icons get shuffled around after I use the Screen Saver, Why?
The screen saver automatically changes your resolution to 800x600. If you are using a higher resolution this will
happen. To avoid this you can set your resolution to 800x600 (which is the most popular setting among computer
users) or lower via Control Panel.
Do I get free updates?
Yes
Can I use any of the photos included for my personal projects?
Absolutey Not! That would be in violation of federal laws. We license those photos and are given permission to use
them, but we are not allowed to re-license them to others, nor do we own them. (NexusMedia would not be after you,
it would be the owners of the photos, and they can be large corporations!)
Why can I only use this screen saver on one computer?
There has been alot of controversy in the consumer world about this agreement. To try to explain it where you might
appreciate why ALL software vendors do this (yes, including MicroSoft) think about this example:
Say you purchase a book, when you are reading that book, unless it is a really huge book, only you can read it at any
given time. When you are finished with it or not reading it you may pass it along to others where they will be the only
one who can read it. Well, software is a whole lot easier to copy and give away then a book, so we include a license
stating this can be used on only one computer at a given time. You may give it to your friend, but you first must uninstall it from your computer. We are offering a product for sale, it so happens that the product can be copied very easily, but that doesn't make it legal or right. Please abide by the license. It is the law and can be upheld in court.
I ordered your product but haven't received the keycode, Why?
There can be only one reason, E-MAIL. Either you forgot to send your e-mail address or we couldn't read the e-mail
address (some of you have some pretty messy handwriting!) Sometimes e-mail will bounce, meaning it never
reaches us or you. sales@nexusmedia.net
How long will it take to get the keycode once we send in payment?
Credit cards are the quickest, usually withing 24 hours unless we are on vacation... but it should still be fairly quick,
in some cases within minutes) Once we receive payment via mail we usually respond within 48 hours after we
receive it. If two weeks has passed and still no Keycode, something is wrong, e-mail us to find out what the hold up is?
sales@nexusmedia.net
Screen turns black:
Make sure you have:
1) DirectX (downloadable from our site at www.nexusmedia.net Required
Files button)
2) Pentium
3) Color Setting at 16-BIT
4) you have MSVBVM50.dll in C:\windows\system (MS Visual Basic Runtime
file)
The files needed may not have been properly installed. Check in Explorer to see if the folder:
C:\NexusMedia\Countdown was created. If it was created check to make sure the .bmp files are there.
If not, reinstall.
UNINSTALL:
To uninstall:
1) Go to Control Panel > Add/Remove Programs
2) Select Countdown and Remove
3) Close > go into explorer > manually delete countdown.scr in C:\windows if it has not already been deleted
