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support.txt
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1994-11-28
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Receiving Support
-----------------
You can obtain support for MORAY in the following ways:
CompuServe : 100023,2006
This is the fastest way of reaching me. You can post questions
concerning POV-Ray and MORAY in the GRAPHDEV forum. I will
probably answer e-mail within two or three days, depending on
my workload at 'real' work<g>. Your question may get a faster
answer in the forum, if someone else knows the answer.
Internet : 100023.2006@compuserve.com (or lutz@soft.muc.de)
You can use the gateway to Compuserve to send me email or you
can use the direct address. Note that the direct access to Internet
may not be around for too long, so if you receive no reply to an
Internet message within a week, please try again via the Compuserve
gateway.
PCGnet : Lutz Kretzschmar
This is also a good and inexpensive way to get support and reach
me. *Please* make sure you spell my name correctly, otherwise I
will not receive any email.
There are two BBSs that carry the MORAY conference, where registered
users have access to the latest versions long before release.
One is RayTech BBS, the UK hub for PCGnet, and a great BBS run by
Paul Smith, dedicated to Computer Graphics and Raytracing that also
echoes stuff from the Fidonet.
RayTech BBS : +44 86283 2020
(24h, 32bis, 42bis, Fido 2:259/49, PCGnet 9:526/464)
The other is The Graphics Alternative, a fine BBS in California run
by Adam Shiffman, a hub for PCGnet, where a lot of raytracing
addicts hang out.
The Graphics Alternative : +1 510 524 2780
(24h, 32bis, 42bis, Fido 1:125/524, PCGnet 9:510/911)
Postal mail:
Lutz + Kretzschmar GbR
Fritz-Reuter-Str. 20B
81245 Munich
Germany
Fax: +49 89 8204270 (24h availability)
Telephone: +49 89 8204250 (emergencies only<g>!)
Remember the timezone difference, this number is my office
number, where I can be reached Mon-Fri, 9am to 6pm GMT (which
is 6 hours ahead of New York time). You may get lucky 2 or 3
hours outside these times (especially evenings<g>).