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- <font size=5>T</font>he shop where you buy your Christmas presents will remind
- you what you bought for everyone last year, giftwrap, send them
- and debit your credit card.
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- <font size=5>T</font>he florists where you bought roses for last year's anniversary
- will send you a reminder two weeks before the next one, asking
- if you want the same order to be delivered. Too bad if your wife has
- run off with the supermarket delivery man in the meantime.</blockquote>
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- <font size=5>I</font>t sounds great for the well-off and over busy. But there
- is a downside. Firms will start to differentiate more and more
- between customers. Rich ones will be spared no obsequiousness. But
- what about the poorer ones?
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