* Microsoft Windows 3.1 or later (Windows 95 compatible)
* MPC-2 Compatible CD-ROM drive (2x or faster)
* SVGA monitor\display at 256 colors
* SoundBlaster compatible audio board
* Mouse
* Modem or TCP/IP access (required for Online features)
General Installation Instructions:
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The following are instructions for installing Holiday Celebrations
on your hard drive. This procedure installs a few small files onto
your hard drive that allow you to run our program. Please note that
after installing, the CD must be in the CD-ROM drive whenever you
wish to run Holiday Celebrations.
- WINDOWS 3.1 -
1. Insert the Holiday Celebrations CD into the CD-ROM drive.
2. From Program Manager, select RUN from the FILE menu.
3. Type D:\SETUP (where D is the letter name of your CD-ROM drive)
and click OK.
- WINDOWS 95 -
1. Insert the Holiday Celebrations CD into the CD-ROM Drive and the
install program will start automatically.
If your CD-ROM drive does not support AutoPlay:
1. Insert the Holiday Celebrations CD into the CD-ROM drive.
2. Go to the START menu on the taskbar and click RUN.
3. Type D:\SETUP (where D is the letter name of your CD-ROM drive)
and click OK.
- ONLINE ACCESS INSTALLATION -
--------------------------------
After specifying the location that Holiday Celebrations will be
installed to, you will be prompted to select a means of online access.
Online access is not required for program operation.
You have three choices:
1) Use an existing online service (America Online, CompuServe,
Earthlink Network, AT&T WorldNet, or another local internet
service provider)
a) If you are a member of the listed commercial online
services then select the appropriate service on the
next screen.
b) If you have a local internet service provider then choose
the last option. The screen that follows will prompt
you to locate your browser program on your hard drive.
2) Install an Online service provider (America Online, CompuServe,
Earthlink Network, or AT&T WorldNet)
3) None
Notes on Uninstallation:
------------------------
- Windows 3.1 -
You will notice an icon in the Multicom program group to uninstall
Holiday Celebrations. We included this feature to make the
uninstallation process easier should you wish to remove the program
from your hard drive. Running this Uninstall program is all you
need to do to remove the program from your hard drive.
- Windows 95 -
Go to the Start Menu and select Settings --> Control Panel -->
Add/Remove Programs. In the dialogue box that appears, select
Holiday Celebrations from the list of installed programs and click
on the Add/Remove button. This will completely uninstall the program
from your hard drive. It is NOT recommended that you merely drag
the folder containing Holiday Celebrations to the Recycle Bin.
This is true for most programs under Windows 95.
To avoid conflicts and for best performance:
--------------------------------------------
* Turn off Wallpaper and Screen Savers [Set to <None> in the
Desktop control panel].
* Make sure no other programs are running in the background while
running Holiday Celebrations.
Trouble-shooting:
--------------------------------------------
HELP: Holiday Celebrations also has an online help section. You can
access it at any time by clicking on the HELP icon under the OPTIONS
menu.
Problem: Errors displaying files, reading the CD drive, and
printing (among assorted others).
Solution 1: Do not run any other applications simultaneously
with Holiday Celebrations. This includes any TSR's or Startup
applications. (e.g. Microsoft Office or Bookshelf, Packard Bell
Navigator) You can check your Windows Task List in Windows 3.1
by holding the Crtl-Esc keys down. Program manager should be
the only task listed. If there are others, highlight them and
select "End Task" for each of them. In Windows 95, there should
be no other programs listed in the task bar at the bottom of the
screen.
Solution 2: Increase the size of Virtual Memory Swap File.
Please refer to your Windows manual for instructions on this
procedure. (We recommend a swap file of at lease 7 megabytes.)
General Protection Faults, Application freezes...
------------------------------------------------
Aside from the above listed procedures, try switching your video
card settings to 640x480 and 256 colors. If the problems still
continue, switch your video to 640x480x65,000 and contact the manufacturer of your video card and confirm that you have the most recent version of their Video Driver. (Video drivers are often updated several times a year
and are usually available free of charge.)
If Picture and Video Quality is Poor...
------------------------------------------------
- Windows 3.x -
Make sure you are using the correct video driver for your video
card and not the Windows VGA driver. (Go to the Windows Setup in
your Main group. If it says "VGA" next to Display, then you are
using the wrong driver.) Do not try switching drivers unless
you know what you are doing! It is safest to contact the
manufacturer of your computer or video card to correct this
problem.
- Windows 95 -
Open the Control Panels and double-click on the Display control panel. Click on the Settings tab and ensure that the Color Palette section is not set to 16 colors. If it is, click on the drop-down button and select the 256 colors selection and clisk OK. If 16 colors is your only option, you will need to contact your hardware manufacturer for Windows 95 drivers for your video card.
TECHNICAL SUPPORT
------------------------------------------------
For free technical support, call our offices in Seattle, WA at
(800) 850-7272 or (206) 622-5530 during the following hours:
Mon.-Fri. 7:30am -7:30pm (Pacific Time)
Sat. 9am - 5pm
Sun. 10am - 4pm
We can also be contacted via:
Fax: 206-622-4380
WWW: http://www.multicom.com
E-mail: techsupport@multicom.com
When contacting us, please have ready: the type of computer you are
using, including CPU speed, amount of RAM, Windows 3.1x or Windows 95,
type of sound card and type of graphics or video card and any error
